This is sort of the tale of 2 hotel, so make sure you read the whole review!
I had a one night stay booked here while traveling on business. As soon as I pulled up, I could see that this was a very dated hotel. It looks like one of the 50s-60s era Howard Johnson's with the separate office with a triangle shaped room. Next to this was a newer (not new) building, 4 stories or so.
I was given a room in the older section of the hotel (old building) and it was pretty bad. Dark hallways, dirty carpet, and a musty smokey smell that just seemed to perpetuate the building. After about an hour, it really started to bother me and I went to the front desk and asked about the smoke smell. I was concerned that I was in a smoking room. The person at the front desk said they are all non smoking, but people sometimes smoke on balcony not realizing the smell gets in the room. Regardless, they offered to move me to a room in the new building.
What a difference. The room in the new building was what you typically expect these days for a modern hotel room. Nothing fancy, but clean, modern spacious and no funky smell. That move saved the trip.
Since they moved me, I have to say the service was good.They were friendly and accommodating. They also offer free internet. I had issues getting a good bandwidth. I called the help number and they were able to correct the issue right away. That was better than expected support!
Price was reasonable. I didn't stay for breakfast, so I can't comment on that. The location is ok. it is on a somewhat busy road, but close to several dining options, etc.
If you choose to stay here, do not stay in the older building. I believe they all have 3 digit room numbers and the new building has 4 digit room numbers...so you can tell.
- Official Description (provided by the hotel):
- Come experience the Best Western Framingham located only 15 miles from Logan International Airport. Whether traveling for business or pleasure, all of our guests will enjoy sensational dining and shopping within walking distance from the Hotel. Our location makes it easy to step out and explore all that Historical Boston has to offer.When you get back to your room, relax in our indoor heated pool and sauna and take advantage of over 100 free cable channels. Best Western Framingham is the only hotel in the area to offer full service cable. Corporate travelers will find all the amenities they expect including business center, High Speed Wireless Internet and a complimentary USA Today newspaper.We have 184 beautiful guest rooms equipped with all standard Best Western amenities and we are pet friendly with certain restrictions. From 6am-8pm there is always plenty of fresh complimentary coffee brewing in our lobby. We are a Smoke Free Facility. ... more less
- Reservation Options:
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- Also Known As:
- Best Western Framingham Hotel Framingham
- Framingham Best Western