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“Jekyll and Hyde” 3 of 5 stars
Review of BEST WESTERN Framingham

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BEST WESTERN Framingham
2.5 of 5 Hotel   |   130 Worcester RD, Framingham, MA 01702   |  
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Ranked #3 of 7 Hotels in Framingham
Phila Area
Top Contributor
68 reviews 68 reviews
32 hotel reviews
Reviews in 38 cities Reviews in 38 cities
32 helpful votes 32 helpful votes
“Jekyll and Hyde”
3 of 5 stars Reviewed July 4, 2014

This is sort of the tale of 2 hotel, so make sure you read the whole review!
I had a one night stay booked here while traveling on business. As soon as I pulled up, I could see that this was a very dated hotel. It looks like one of the 50s-60s era Howard Johnson's with the separate office with a triangle shaped room. Next to this was a newer (not new) building, 4 stories or so.

I was given a room in the older section of the hotel (old building) and it was pretty bad. Dark hallways, dirty carpet, and a musty smokey smell that just seemed to perpetuate the building. After about an hour, it really started to bother me and I went to the front desk and asked about the smoke smell. I was concerned that I was in a smoking room. The person at the front desk said they are all non smoking, but people sometimes smoke on balcony not realizing the smell gets in the room. Regardless, they offered to move me to a room in the new building.

What a difference. The room in the new building was what you typically expect these days for a modern hotel room. Nothing fancy, but clean, modern spacious and no funky smell. That move saved the trip.

Since they moved me, I have to say the service was good.They were friendly and accommodating. They also offer free internet. I had issues getting a good bandwidth. I called the help number and they were able to correct the issue right away. That was better than expected support!

Price was reasonable. I didn't stay for breakfast, so I can't comment on that. The location is ok. it is on a somewhat busy road, but close to several dining options, etc.

If you choose to stay here, do not stay in the older building. I believe they all have 3 digit room numbers and the new building has 4 digit room numbers...so you can tell.

Room Tip: do not stay in the older building. I believe they all have 3 digit room numbers and the new building...
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  • Stayed May 2014, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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161 reviews from our community

Traveler rating
    33
    64
    40
    13
    11
See reviews for
59
39
10
40
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • Italian first
  • Any
English first
Madison, Wisconsin
Senior Contributor
49 reviews 49 reviews
21 hotel reviews
Reviews in 24 cities Reviews in 24 cities
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed June 30, 2014

The good, the gentleman at the check in desk was very nice. That's about where it ends. The hotel is tired, really dated and dreary. Ancient room, toilet barely functioned. The breakfast was absolutely terrible. I would not stay here again.

  • Stayed June 2014, traveled on business
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Syracuse, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 9, 2014

All staff we encountered were very welcoming, professional and helpful. The room was pleasant and comparable to others in this price range. The price was very reasonable for the greater Boston area and convenient to the Mass Pike.

  • Stayed June 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Beverly Shores, Indiana
Senior Contributor
37 reviews 37 reviews
10 hotel reviews
Reviews in 21 cities Reviews in 21 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed June 7, 2014

The room was surprisingly nice once you got past the dated building and dark hallways. The staff at check in were very nice and we only used the room for sleeping as we were attending my son's wedding. We did have the breakfast on one morning and skipped the second morning as we were having brunch with my son and his new bride. Breakfast was good with a good and varied selection of fruit, cereal and hot eggs, bacon, and biscuits and gravy. While hard to spot, there were even breakfast sandwiches that you could nuke in the microwave. Overall it was a pleasant stay with no large drawbacks. The British Beer Company is on the premises, but we did not go there as we went to another one in Franklin where we met our kids prior to the wedding. We like the British Beer Company restaurants.

Room Tip: We were on the 6th floor of the high rise building. We can't speak to any others.
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  • Stayed May 2014, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Pompano Beach, Florida
Senior Reviewer
10 reviews 10 reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed June 4, 2014

I I was here for only 2 Nights and the Staff make you feel at home-There is a Irish Pub, with great Food next door...I would stay here....The location was near my business appointment.I was also near the Logan Express so easy to get back and forth from the airport...overall a great place to stay...

  • Stayed May 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rochester, New York
Contributor
14 reviews 14 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed June 3, 2014

Older hotel, needs some updating. Rooms were clean and big, but had a smell almost like carpet cleaner that you shake on carpet and then vacuum. Smell dissipated with air on in room. Dark corridors and stuffy. Breakfast was good with a lot of variety and staff was very friendly.

  • Stayed May 2014, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ewa Beach, United States
1 review
2 of 5 stars Reviewed June 2, 2014

The section we stayed in was old, dirty, no elevator and in bad need of a renovation. Holes in the walls. Carpet not clean, dust everywhere. Worn out almost transparent sheets. The breakfast was good.

  • Stayed June 2014, traveled with family
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Framingham

Address: 130 Worcester RD, Framingham, MA 01702
Phone Number:
Location: United States > Massachusetts > Framingham
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 7 Hotels in Framingham
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — BEST WESTERN Framingham 2.5*
Number of rooms: 181
Official Description (provided by the hotel):
Come experience the Best Western Framingham located only 15 miles from Logan International Airport. Whether traveling for business or pleasure, all of our guests will enjoy sensational dining and shopping within walking distance from the Hotel. Our location makes it easy to step out and explore all that Historical Boston has to offer.When you get back to your room, relax in our indoor heated pool and sauna and take advantage of over 100 free cable channels. Best Western Framingham is the only hotel in the area to offer full service cable. Corporate travelers will find all the amenities they expect including business center, High Speed Wireless Internet and a complimentary USA Today newspaper.We have 184 beautiful guest rooms equipped with all standard Best Western amenities and we are pet friendly with certain restrictions. From 6am-8pm there is always plenty of fresh complimentary coffee brewing in our lobby. We are a Smoke Free Facility. ... more   less 
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Also Known As:
Best Western Framingham Hotel Framingham
Framingham Best Western

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