We stayed mid-week Tues. - Fri. and it didn't seem the hotel was overly crowded, which is nice.
General Location of Property - Very good, easy access to I-90 and just 3/4 miles from Natick Mall and quite a few chain restaurants within a short distance. The Commuter Rail station (Framingham) is only a few miles away with plenty of parking spaces even for a mid-week peak time park. Problem is, if you don't catch an express train (30 mins), you end up on the rails for over an hour to travel about 22 miles to / from Boston.
Check-in / Check-out: Very easy check-in ...all of 5 minutes. Check out was just as easy, a simple drop off of the keys, which I probably didn't even have to do these days but do anyways. We were given room 3101 (third floor west side) in what would be called the "new" building according to other reviewers.
The Building / Grounds - Will have to agree with other reviewers that they need to kill the gray hall motif and fluorescent lighting. Now, by town code, they probably can't stop using fluoro. But they can get better fixtures and choose a new color to lighten up the halls. As they stand now, they do seem dim and dreary, albeit clean, but this does knock off 1/2 star on my rating. The rooms are very big and spacious, but they lack a refrigerator or a microwave when there is plenty of room for both. Refrigerators are available for a fee, but I think these days, even in standard hotels, that these should be standard fare. Knocked off another 1/2 star for this. My wife complained that the sheets were old and "pilly" and they needed to be replaced. Housekeeping was adequate, changed out towels daily, replenished coffee and toiletries, made the beds, nothing special, nothing lacking. Plenty of parking, but the further out back you go the lighting starts to trail off.
The Pool - Very big and spacious, and the water was well cared for, clean and clear and a good temperature. But as another reviewer stated, it's only open from 3pm - 10pm during the week and 12pm - 10pm weekdays. And I agree that this should be noted on their website. A quick chat with the lifeguard rendered a lack of finding lifeguards as the reason for the odd hours. Another 1/2 star removed from my rating for this. Not a deal buster, but a pain when you want to just spend a "pool day" at the hotel rather than tour Boston. They do allow for town residents to join the pool "membership", which may be the "long term residents" another reviewer is referring to. In fact, the hotel owners son, his wife, and their children were swimming one day (found this out through the lifeguard)
Continental Breakfast - Was surprisingly good. And the best thing ...Sausage, Biscuits, and Gravy!!!! Which really wasn't bad at all, tasty even. Cereals were fresh, pancakes fresh off an automatic griddle, fresh breads, microwaveable breakfast sandwiches, yogurt, fresh fruit and a very pleasant attendant that made sure things were stocked and the tables were clean. Added a 1/2 star back for this as some people could care a less about the breakfast so I won't weigh it heavily in my star rating.
Overall - A decent stay with very few issues at an average hotel. I would be comfortable recommending this hotel to a friend or family member and would stay again myself. This is one of a very FEW hotels to have a pool in Framingham (probably because of the town enforced mandatory lifeguard). This isn't the Marriott or Hilton and I won't compare apple to oranges. If you want a comfortable stay for a reasonable price, this is the place.
Stick with the "new" looking building. The "old" building has balconies with sca...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.