I stayed overnight for a concert this past weekend and expected first class treatment from this new establishment. Upon first sight, the lobby and rooms appeared pristine and we were all extremely excited to get a great night started. Once we attempted to grab a bite to eat and a couple drinks in the hotel restaurant (2 hours before the concert) however, things went downhill very quickly. Much like the reviewer before me, we waited hours to get one round of drinks and food that was not what we had ordered. The managers tried to downplay things by telling us that they were unprepared for such a large volume of people. Last time I checked, it was no secret that there was a sold out concert taking place at the stadium - plus, the hotel should've known how many people had reservations to stay at their hotel beforehand.
Overall, if you want to stay at this hotel on an off-night (without sports/concerts taking place), maybe you'd have a great experience. If you're going during a busy time, be prepared to foot a high bill and to receive less than professional treatment.
- Official Description (provided by the hotel):
- Experience the Premier Luxury Foxboro MA Hotel, Steps Away from Gillette Stadium Enjoy the engaging atmosphere that surrounds the only luxury Foxboro MA hotel. Centrally located less than thirty miles from both Boston and Providence, the Renaissance Boston Patriot Place Hotel is a contemporary-style retreat with a sophisticated sense of design and comfort. Stay within yards of Gillette Stadium, the home of New England's three-time Super Bowl Champion football team. ... more less
- Reservation Options:
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- Also Known As:
- Renaissance Boston Hotel And Spa At Patriot Place