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“Hell On Earth!” 1 of 5 stars
Review of Inn at One Main

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Inn at One Main
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One Main Street, Falmouth, MA 02540   |  
Hotel amenities
Ranked #16 of 20 Falmouth B&B and Inns
mallen010
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
“Hell On Earth!”
1 of 5 stars Reviewed October 15, 2007

Wow! Not good, smelly, dusty, moldy rooms, solied carpets. We decided it wasn't for us so we left, well, they took our $200 deposit and charged our card another $200. Christi ( the owner) didn't want to hear it and was rude, basically saying "too bad". Contact the Chamber of Commerce, don't give a deposit and see the rooms first.

  • Liked — nothing
  • Disliked — the owners and the dirt!
  • Stayed October 2007, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Check in / front desk
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
crcorr, Owner at Inn at One Main, responded to this review, November 1, 2007
This review is obviously the result of someone who is upset about being charged for her cancelled reservation. At no time were we rude to these women and if you read the other reviews here we have a very clean & lovely inn. As far as “not wanting to hear it” we spent 30 minutes (per front door security video camera) talking with these women and several times we apologized for the seemingly harshness of our cancellation policy and tried to explain the reason for it.

The guests (3 sisters) made a guaranteed reservation in August for 2 nights in October. When they arrived at 12:30 pm and “wanted to see the room” we immediately got the feeling that for whatever reason they wanted to cancel their reservation. Upon seeing the room the guest confirmed our suspicion, she stated it was not was what she thought it would be and would we refund her deposit. We explained our cancellation policy to her which states reservations that are cancelled 14 days or less prior to check-in are subject to re-booking and the guest will be responsible for paying for any of the cancelled nights that are not re-booked. This is a fairly standard policy for the area and is clearly posted on our website. We tried to explain to them that during the 2 months we held this reservation for them we turned away several inquiries for this room on these dates. Since we are a small property we do not double book our rooms to cover possible cancellations and due to the shortness of our season we need to fill our rooms whenever possible.

Upon hearing that we would not refund their deposit this guest began producing one reason after another, and at first clearly stating “it was nothing wrong with the inn or our housekeeping”, on why they couldn’t stay here. One woman stated she had “severe allergies” and “would certainly be in the hospital by morning” if she slept here. After declaring that, they still requested if they were to stay one night would we still charge them for the second night? We asked them why they would risk their sister’s health and land her in the emergency room to avoid losing a $200 deposit? The attitude of these women went downhill from there so we then politely informed the women if they weren’t going to stay for the 2 nights that they needed to leave. The women finally left among threats of canceling the credit card, calling lawyers (a threat restated by the son of one of the women during a phone call later that day) and reports to inspectors.
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10 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date | Rating
  • English first
  • Any
English first
Calgary
Top Contributor
63 reviews 63 reviews
34 hotel reviews
Reviews in 42 cities Reviews in 42 cities
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed August 8, 2007

We stayed for 3 nights at Inn at One Main and enjoyed it.

Christi and Ray are very friendly and helpful. We wanted to go to Martha's Vineyard on the ferry, and Christi arranged the whole thing. She told us what time we would have to have breakfast to catch each ferry and told us where to walk to get the ferry shuttlle. She provided us with maps of the island and the main towns on the island, a ferry schedule, and the ferry tickets as well!

Their breakfasts are delicious and beautifully presented. They also provide refreshments (tea, coffee, hot chocolate) all day in the dining room. Christi let us store some food in her fridge and provided us with disposable plates, cups and cutlery for our picnic. She also offered to give us a ride to the beach, but we decided to walk instead along the Shining Sea Bikeway.

There was air conditioning both in the bedroom and in the dining room and also wireless internet access. The inn is very conveniently located for walking into Falmouth and getting to Woods Hole.

We stayed in the High Boy room. The room is beautifully furnished, with a comfortable bed. The ensuite bathroom was very nice too, with good quality shampoo, conditioner, body lotion etc. The only problem with the room was that it was a bit noisy, being at the front ot the Inn, which is on a busy intersection. We kept the windows closed and the air conditioning on, so that we had the hum of the air conditioner rather than the traffic noise to sleep to. We would recommend that you ask for a room at the back of the house if noise bothers you.

Other than the noise, we could find no fault at all in this bed and breakfast.

  • Stayed July 2007
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Massachusetts
Contributor
20 reviews 20 reviews
13 hotel reviews
Reviews in 15 cities Reviews in 15 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed August 1, 2007

Several family members spent 3 or 4 nights at the Inn at One Main while attending a recent family reunion. While rooms might not be described as luxurious, they were large, clean and comfortable. Traffic is very heavy at a complicated intersection steps from the front entrance to the Inn. Shuttle buses and trucks heading for the Woods Hole ferry rumble by. With the windows closed and the a/c (window unit) on, we had no trouble sleeping. Our large, Turret Room, on the second floor featured a queen bed and a single bed tucked into a corner which would work well for a family traveling with a child. While the bathroom was squeaky clean and included all of the necessaries, the shower stall was about as small as I have ever seen.
Breakfast is served at a large, long dining table which facilitates friendly conversation. While the food was excellent, the coffee was so weak that it gave us the giggles. We had to trek down the street for real coffee after the meal! The owners are so pleasant and accommodating that we decided against speaking up about the coffee.
The location makes this a good, central base for exploring local attractions and is an easy, pleasant walk to downtown Falmouth.
There is a "For Sale" sign hanging at the entrance and new owners may make some changes. I do wish the present owners best of luck in the future as they really are lovely people!

  • Liked — Friendly owners with obvious pride in their Inn
  • Disliked — Weak coffee and rock hard pillows
  • Stayed July 2007, traveled with family
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Princeton, NJ
Contributor
15 reviews 15 reviews
9 hotel reviews
Reviews in 14 cities Reviews in 14 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed May 22, 2007

My friend and I had a lovely mini vacation at the Inn at One Main. I wish our stay could have been longer. The innkeepers were lovely and helped us with dinner choices, etc. We had a second floor front room that was perfect for us, with a double bed and a single. It even had a small tv for my friend who is addicted to some tv shows. In the hallway is a laptop where I could check email. The inn is a short walk into town, and Falmouth is a lovely town with so many wonderful shops. Our breakfasts were delicious and conversations with the innkeepers made it a truly relaxing experience, one I hope we can do again soon.

  • Liked — The innkeepers
  • Disliked — location slightly noisy with traffic
  • Stayed May 2007, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carmichael, California
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed August 17, 2006

I selected The Inn at One Main in Falmouth on a recommendation from our Inn keeper on Martha's Vineyard...I am so glad I did! My teen aged son and I traveled for 3 weeks this summer primarily in Massachusetts and the Inn at One Main was one of the best places we stayed.

Ray met us out front and helped carry our luggage in from the taxi. He even wanted to carry my large luggage upstairs. I booked the Sunshine Room for 3 nights. A sweet room painted yellow with 2 twin beds with a private bathroom across the hall... perfect for my son and I with plenty of space.

I was worried about traffic noise since the Inn is the corner house on Main Street. We didn't hear any noise during our stay and slept so comfortably.

The trolley to Woods Hole picks up and drops off right across the street and you are in walking distance to all the wonderful stores and restaurants on Main Street.

What made this trip to Falmouth absolutely wonderful was Christi and Ray. They are just the most genuine and nicest couple you will ever meet!

Ray was so nice to play chess with my son. They offered to drive us around town and even gave us the use of their cell phone when we rented a car for a day trip on the Cape. My son and I never made it to the beach because we preferred talking to Ray and Christi and looking at their wonderful scrapbooks.

Besides using their cell phone, a hall computer is set up for guests and my son used the opportunity to e-mail home and stay in touch with his dad who could not make this trip with us.

I am not much of a breakfast person yet could not say no to any of Christi's wonderful meals. We were served a different hot item each morning (blueberry pancakes, quiche and french toast) plus fresh fruit served in beautiful goblets. On our last morning, my son and I had a second helping of the french toast and Christi even packed some blueberries and cookies for our travel that day.

We took a picture out front of the Inn with Christi and Ray for our own scrapbook....Thank you for a most memorable visit to Falmouth. We hope to return and we will only stay at the Inn on One Main, why go anywhere else?

  • Liked — The Inn keepers Christi and Ray, wonderful breakfasts, location
  • Disliked — N/A
  • Tips/Secrets — You will LOVE The Inn at One Main
  • Stayed June 2006, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed August 7, 2006

Lovely stay in early August at the Inn at One Main in Falmouth. Innkeepers Christi and Ray were wonderful...Large, airy room on first floor with jacuzzi, tv, a/c. Thoughful touches in room - andes mints, shampoos/conditioners and soaps and lotions. Delicious breakfast served in dining room. Extremely convenient location just a short walk from town/bike rentals/bus to ferry.

  • Liked — nice room with jacuzzi in room
  • Disliked — on first floor off main entryway
  • Stayed August 2006, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Inn at One Main

Address: One Main Street, Falmouth, MA 02540
Location: United States > Massachusetts > Cape Cod > Falmouth
Amenities:
Free Breakfast
Hotel Style:
Ranked #16 of 20 B&Bs / Inns in Falmouth
Price Range (Based on Average Rates): $
Number of rooms: 6
Also Known As:
Inn At One Main Falmouth, MA - Cape Cod

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