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“Clean, comfortable, nothing fancy” 3 of 5 stars
Review of InnSeason Harborwalk Resort

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InnSeason Harborwalk Resort
26 Robbins Road, Falmouth, MA 02540   |  
Hotel amenities
Ranked #11 of 22 Hotels in Falmouth
Tampa, Florida
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
Reviews in 15 cities Reviews in 15 cities
16 helpful votes 16 helpful votes
“Clean, comfortable, nothing fancy”
3 of 5 stars Reviewed May 28, 2014

We found this motel/vacation "resort" through our time share membership. It definitely is not a resort but rather a motel. We visited in late September, during the shoulder season so it was very quiet. We stayed in a one bedroom unit which was fairly large, very comfortable, queen size bed, and a full kitchen. The evening staff was not very friendly but the day staff was very helpful. It is across the street from the harbor which was a nice place for our daily walks. There is a ferry there to Martha's vineyard. Location was nice for getting out to explore Cape Cod, our first trip there. We made day trips to different towns on Cape Cod; Newport, RI; JFK Library outside of Boston; and Plimouth Plantation. On the way to Plimouth Plantation, we discovered a cranberry bog being harvested in Carver, MA which was very interesting to watch as we had not seen that before. Falmouth is nice community with a quaint main street and eateries. Their local On the Water StriperFest Festival and Dream Cruise by the Sea was celebrated while we were there which was a fun local activity to enjoy. Don't expect much more at this "resort" then a nice clean room and good location for exploring the area.

  • Stayed September 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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103 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Manchester, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed October 10, 2013

Upon arrival the woman in reception was disinterested in serving customers and dealt with in as few words and as little interest as possible, barely acknowledging our presence.

Not really anything bad or good, it was a basic clean room and served its purpose as somewhere to sleep and shower. Would stay again if I needed to as it was quiet and I couldnt be bothered to find anywhere else.

  • Stayed September 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oldham, United Kingdom
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed October 8, 2013

The room was big and it was clean. It was fairly quiet despite it's location at the side of the road and it was perfect location to get the Island Queen to Martha's Vineyard. The staff were okay, although seemed slightly bored to deal with us on check in.

  • Stayed September 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lexington, Massachusetts, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 26, 2013

My wife and I received a free 1 night stay here so we weren't expecting much. As it turned out, we were very pleased with the place. Granted, calling it a "resort" may be a bit of a stretch since it has no pool or other such amenities but if you want a place with a nice, clean room to use as a base of operations as you go about the cape and Martha's Vineyard, this is the place. Here is my tip: If you are going to Martha's Vineyard arrive early and they will let you park in the resort lot while you get on the Island Queen to go over to MV. Not only will you save money on parking but the Island Queen is the cheapest ferry we found (only $20.00/person round trip). BTW, you can walk to the dock from the resort, they are even closer than the Island Queen's parking lot.

  • Stayed September 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pittsburgh, Pennsylvania
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed September 16, 2013

The wife & I stayed there the week after Labor Day week as we have for many years since it was privately owned back in 1982. The location is great for hopping on The Island Queen for a day trip to Martha's Vineyard and for visiting the rest of the Cape. Provincetown is an hour or so away and there are quite a few good restaurants, bars and shopping nearby the hotel and Falmouth Heights Beach is less than a mile away as is Surf Drive Beach and Nobska Lighthouse. The Inner Harbor view each morning is nice and the area is surprisingly quiet considering it is so close to the Island Queen (walking distance) and the inner harbor. The rooms are a bit older as mentioned by others, but this is my experience for most of the NE states for motels. Some rooms may be dated, but It is clean and the manager (Tim) and people there (Brenda, Roxanne, Casey, Philip, etc.) care about your opinion and are very responsive. Little things like having to ask for coffee packets sometimes is annoying, but they hand them out easily at the office where they also have hot coffee and tea ready to drink. One thing I wish I had suggested was for them to install another ice machine at the other end of the hotel as right now the only one is in the office. (I think).
The regular (double queen) rooms have a fridge, microwave and coffee maker and two beds that are fairly comfortable. The wifi is only available for free in the lobby, but that's OK when you're on vacation and the wife puts a clock on you! There is an internet service contracted with the Innseason Harborwalk that you can pay for to get room room wifi (7 nights for $23 I think), but it wasn't working with my Samsung Tablet so I canceled it and asked for a refund and was given one no problem.
Everyone that complains about the hotel must spend most of their vacations in the room unlike my wife and I who spend very little time there, but out and about on the Cape and Islands. This is a great place to use as your "Base of Operations" for a Cape Cod vacation. Falmouth is a lovely town, not cheap, but nice and the locals are friendly.

Room Tip: Ask for whatever you want and they'll usually get it for you. Use your AAA or AARP memberships f...
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  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rochester, New York
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed September 13, 2013

The other reviews of Innseason are accurate. Our efficiency was as pictured. The location is great. In short, they provide a place to stay. What is apparent, is the little care for what could really set them apart and honestly change my opinion, which is customer service - from the staff at the front desk to housekeeping.

I have many examples from our week there that showed they were more interested in "turning the room over" versus really caring about the stay of the guest. A few of those.. in using the refrigerator we found it sticky and needed to be washed down (which I did before I used it), found an empty beer bottle in one of the cupboards, a layer of dust on the wood of the chairs, no garbage bags in the bathroom basket, had to call for more toilet paper (which they brought promptly), etc. And yes, you do have to call for towels and garbage pick up daily. That does not guarantee housekeeping will stop by (as we found out) but do call.

It is best summed up when we checked out and neither of the 2 folks that checked us out asked "how was your stay". Disappointing really.. it could be a great find!

  • Stayed August 2013, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
uk
Senior Contributor
49 reviews 49 reviews
26 hotel reviews
Reviews in 26 cities Reviews in 26 cities
86 helpful votes 86 helpful votes
4 of 5 stars Reviewed August 20, 2013

Well it is cheap and it is basic. The location is spot on, walking distance to pretty much everywhere. The trolly for Woods Whole stops close by too. We booked this on price and location. Falmouth is expensive so if you want to pay a modest amount and use as a base then this is the place for you. Don't expect luxuries. The free wifi in the lobby was handy, they even have a few sofas to relax on whilst you check your emails etc. If you can get a remodelled room that would be ideal. If not don't worry the room we had was clean even though I could smell cigarette smoke. This is meant to be non smoking but I guess if you just stand with the room door open some people must think that is not smoking in the room. Other than that the staff are friendly and we thought they were helpful for our needs. I would stay again and would recommend but do try and get a newer room. I will imagine the prices will go up once fully rennovated but like I said Falmouth is expensive. The free parking is great, plenty of it and right outside the rooms so you can keep an eye on the car.

Room Tip: try and get off of the ground floor and a newer room if you can.
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  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about InnSeason Harborwalk Resort

Address: 26 Robbins Road, Falmouth, MA 02540
Location: United States > Massachusetts > Cape Cod > Falmouth
Amenities:
Free Parking
Hotel Style:
Ranked #11 of 22 Hotels in Falmouth
Price Range (Based on Average Rates): $$$
Number of rooms: 63
Reservation Options:
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Also Known As:
Innseason Harborwalk Hotel Falmouth
Innseason Harborwalk Motel
InnSeason Harborwalk Resort Falmouth, MA - Cape Cod

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