The photos in their ad appear to have been taken when just built, and don't adequately portray what the campground is now. They do have small quantity of OK campsites clustered around the store which is likely how they get their acceptable reviews. However, those sites appear to be delegated to very expensive bus-style RV campers; others seem to get routed to the back section - less developed or undesirable sites. Our stay was horrible from the time we entered the gate. Book a specific site 6 months in advance? - forget it. Arrive there and its taken, and they tell you "Tough...these things happen." They will tell you anything you want to hear until you get frustrated and leave the office. Instead of resort as the name implies, we found crabgrass being watered by stretched-out garden hoses, bare electrical wires protruding from the earth, unfinished or abandoned projects with tools lying around, - you name it. The main recreation area looked like a strip mine, except it also had uncut crabgrass, weeds, rocks, and other trip hazards. The pool was unheated and cold. In the evening, we saw the attendant pour a bit of chlorine into it from a cup. A small cup. We decided NOT to use the pool thereafter. Parking the camper took over an hour due to poor planning of site vs. trees. Yet, they shoe-horned tent sites co-mingled between RV sites in order to cram more campers into available space. We had people tent camping next to us washing the food out of pots and pans at our water spigot next to our camper. Our campsite did have a blacktop pad, however, it was grossly un-level in both axis - needed to block up the wheels 5 inches on one side. Remainder of site was fresh ground wood chips co-mingled with vines that wrap around your feet and trip you. Hit or miss with cable tv or WiFi; some sites get it, others don't, even though advertised and paid for. If you do connect to WiFi, you are allowed 10 minutes per day, otherwise they threaten to lock you out of it, which they did. Then they play dumb as to why your computer can't connect even though the other guy next to you can. Separate bathrooms for the "haves" who get the good sites close to the store - policed by management. The "have nots" get the dirtier bathrooms with barely working doors on the toilet stalls. Stall doors have no locks, won't stay shut unless held shut, and are only about 4-1/2 feet tall so everyone can see in over the top. The showers consisted of four stalls facing each other with no shower curtains between them. Zero privacy and not even a bench or shelf to put your belongings. Then to top it off, you have ‘the camping police” in golf carts obnoxiously patrolling the grounds day and night, omnipresent, watching your every move and commenting on it. Our stay here, out of the 18 years I have camped in state parks and private campgrounds definitely qualifies as one of the worse of all times. The rosy picture painted in the ad is nothing short of deceptive, and once they get your money, kiss it goodbye. If this is what is classified as "resort" at over $60 a night, one would better off stay at a hotel. Good luck!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The photos in the adds where all taken within the last 3 years. We are truly sorry that this guest did not enjoy their stay but we have absolutely no record of any complaints at the time they claim to have been a guest. had we known they were unhappy they would have been offered another site, an upgrade or a full refund. this is our standard policy. As to their claim that they booked a specific site and did not receive it , that is impossible since our policy and computer system does not allow us to book or reserve specific sites for anyone. All sites are assigned upon arrival. It is true that the main recreation field was in poor shape during the Summer of 2007 because we had just completed major construction at the resort including the installation of our new adults only swimming pool and Spa. Fortunatelly that is all completed now and the recreation field is back to normal and we are receiving only wonderful complements about it. As to the comments about our bathrooms, we no longer have separate bathrooms for the tent campers and all three of our bathrooms have been totally rebuilt in the last three years. Our bathroom facilities are now rated as some of the finest in the industry. As to the final comment made about our rates I would point out that if our rates are slightly higher than other campgrounds in the area they are well justified by the additional facilities that we have to offer such as three pools ,jacuzzi, beach & clubhouse.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.