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“Good to Go” 4 of 5 stars
Review of Comfort Inn & Suites Fall River

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Comfort Inn & Suites Fall River
2.5 of 5 Hotel   |   360 Airport Road, Fall River, MA 02720   |  
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Ranked #1 of 1 Hotels in Fall River
NJ
Top Contributor
61 reviews 61 reviews
13 hotel reviews
Reviews in 25 cities Reviews in 25 cities
35 helpful votes 35 helpful votes
“Good to Go”
4 of 5 stars Reviewed October 16, 2012

We travel with our dogs, so finding a good place that accepts pets is always a concern. The Comfort Inn was a little farther from downtown Fall River than we wanted, but we were glad we stayed here. The staff is friendly and helpful - they even put some of our Fall River pork pies in thier freezer overnight to keep them frozen for our trip home.
The place is dated, but very clean and has all the amenities you would want. The wireless worked fine, and the beds and pillows were comfortable - so I was at home!
If you are into fru-fru and lace, this isn't the place for you. If you are travelling with pets and want a clean, comfortable and friendly place, this is good to go.

Room Tip: The rooms near the stairwell are noisy - you can hear conversations in the hall as well.
See more room tips
  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kate E, Director of Sales at Comfort Inn & Suites Fall River, responded to this review, October 18, 2012
Hello!

Thank-you for your great review! I am very happy that you found your stay here with us comfortable and clean with a friendly staff. I hope next time you come to visit Fall River or just passing through that you come and visit us again - we be more than happy to have you as our guests.

Thank-you,
Kate
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106 reviews from our community

Traveler rating
    31
    37
    23
    10
    5
See reviews for
32
28
7
14
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Any
English first
Luxembourg City, Luxembourg
Contributor
14 reviews 14 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed October 9, 2012

This hotel is a very good quality for the price. The rooms are very spacious, beds are comfortable, though it is not brand new everything was very clean, a lot of amenities in the room, we felt at ease. They even have a pool, which was a nice surprise and even tought the pool is a little old we had a good and relaxing time IN the pool (sitting by the pool is not so nice). Customer service was very good, they immediatly brought pool towels upon request and recommended a restaurant with directions, which was very good and a lot was going on there, Karaoke and a lot of young people, food was great. We slept in Fall River cause we very moving on to Newport the next day and the price for a hotel there is three times as high! Is is really not far away and you also have Battleship Crove in Fall River which is worth a visit. We were very happy to chose this hotel and will definetly stay again in a Comfort Inn without hesitation.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kate E, Director of Sales at Comfort Inn & Suites Fall River, responded to this review, October 11, 2012
Hello,

Thank-you for your great review. I am glad you found our hotel cozy and comfortable and found our front desk staff attentive. We have plans to repaint the pool this winter to make it look brand new. We hope to see you again in the future.

Kate Eastman
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Bryant Pond
Senior Contributor
27 reviews 27 reviews
4 hotel reviews
Reviews in 13 cities Reviews in 13 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed October 8, 2012

We arrived on Friday evening and, after checking in, asked the desk clerk to recommend a restaurant. He did so and provided directions as well. (The restaurant was excellent). Our room was clean and quiet and I would have given five stars but for some mix up that left us without chambermaid service the second day. This was brought to the attention of the manager and she said she would look into it, but we have yet to hear from her again.
Nonetheless, it is a nice hotel and we will be returning.

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kate E, Director of Sales at Comfort Inn & Suites Fall River, responded to this review, October 9, 2012
Hello,

Thank-you for the great review! We are happy to have you as our guest and happy to have you come back! Also glad that the restaurant was excellent . I apologize for the housekeeping issue - the GM followed up with the housekeeper personally and we will be having a team meeting Thursday so this does not happen again.

Thank-you and we will see you again!
Kate
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Peachtree City, Georgia
Senior Contributor
37 reviews 37 reviews
21 hotel reviews
Reviews in 24 cities Reviews in 24 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed October 1, 2012

We stayed here on our way to Cape Cod. The motel was clean and the staff was helpful. Of course the breakfast is always good. I am spoiled with the two queens size beds.
I would definite stay here again.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kate E, Director of Sales at Comfort Inn & Suites Fall River, responded to this review, October 3, 2012
Hello,

Thank-you for your great review! We are very happy to have you stay here with us and we look forward to seeing you again the next time you are in the area.

Hope Cape Cod was a wonderful visit for you!

Thank-you,
Kate Eastman
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Antigonish
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 24, 2012

Stayed one night ,12th Sept. Very friendly staff at the front desk and new manager,Nice spacious clean room and lots of choices for a great breakfast. Would highly recommend to anyone and the price was also great.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kate E, Director of Sales at Comfort Inn & Suites Fall River, responded to this review, September 26, 2012
Hello,

Thank-you for your wonderful review! I am very pleased that you found your night very enjoyable and I will pass along your friendly comment to our staff.

We hope to see you again the next time you are in the area.

Kate Eastman
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Indiana, Pennsylvania
Top Contributor
175 reviews 175 reviews
33 hotel reviews
Reviews in 54 cities Reviews in 54 cities
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed September 18, 2012

Frond desk is very helpful and accomodating. The hotel itself is a little hard to find but follow the signs. The room is comfortable but the bathroom is small. Breakfast is simple but enough to get you going in the morning. Rooms are clean and comfortable.

  • Stayed September 2012, traveled solo
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kate E, Director of Sales at Comfort Inn & Suites Fall River, responded to this review, September 19, 2012
Hello,

Thank-you for your review! We are happy that you enjoyed your stay here with us with our clean and comfortable rooms and got to enjoy our breakfast in the morning.

We hope that you enjoyed your time here in Fall River, MA!

Kate Eastman
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boston
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 14, 2012

We were visiting family after working all summer and stood at this Hotel. We are in the motel business, owning a motel across from an amusement park and know what to look for when we stay anywhere. We get very high rankings for cleanliness, service and being sociable to our guests and look for the same. The place was very clean, the staff was very friendly. They had an employee that would go around during their breakfast to help guests on what they could see in the area. The rooms had everything anyone would need including an informational notebook, which what we do as well, letting guests know the restaurants in the area as well as local attractions and what the local tv stations are. We know what most guests want because were in the same business and they cover all the bases. Helpfull staff, clean rooms, with everything from microwaves, fridges, flat screen tv's etc. The breakfast was much more that we expected and they are right off of a highway off ramp. So you can stay here and be anywhere in the area in minutes. Great job !!! Thank you for having us. :0)

  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kate E, Director of Sales at Comfort Inn & Suites Fall River, responded to this review, September 17, 2012
Hello,

Thank-you for the terrific review! I am very happy to have had you and your family enjoy your stay here at the hotel from our newly upgraded flat screen tv's and other in room items like the fridge and microwave all the way to our wide array of breakfast items.

We hope to see you again next time you are over this way visiting family.

Kate Eastman
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Inn & Suites Fall River

Address: 360 Airport Road, Fall River, MA 02720
Phone Number:
Location: United States > Massachusetts > Fall River
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Fall River
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn & Suites Fall River 2.5*
Number of rooms: 79
Official Description (provided by the hotel):
The Comfort Inn & Suites® hotel is less than six miles from Battleship Cove, the world's largest historic naval ship exhibit. This maritime museum has displays and attractions like the USS Joseph P. Kennedy, Jr., the USS Massachusetts, the USS Lionfish, PT boats, helicopters, museums, eateries, gift shops and more. Additional points of interest close to this Fall River, MA hotel include the Lizzie Borden Museum, Lizzie Borden Gravesite and the Fall River Historical Society. We are also a short distance away from Historical Newport, RI and Cape Cod, MA. ... more   less 
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Also Known As:
Comfort Inn And Suites Fall River
Comfort Inn & Suites Fall River Hotel Fall River
Best Western Fall River
Fall River Best Western

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