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“Great place to stay” 5 of 5 stars
Review of Comfort Inn & Suites Fall River

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Comfort Inn & Suites Fall River
2.5 of 5 Hotel   |   360 Airport Road, Fall River, MA 02720   |  
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Ranked #1 of 1 hotels in Fall River
Montreal, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Great place to stay”
5 of 5 stars Reviewed September 2, 2012

We enjoyed our 2 day stay! Nice clean rooms, comfortable beds, and super friendly staff at the front desk. We traveled with our 2 dogs and we all felt very much at home!!!! The pool was fantastic and well maintained. Thank you....we will be ack!

  • Stayed September 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kate E, Director of Sales at Comfort Inn & Suites Fall River, responded to this review, September 4, 2012
Hello Sue,

Thank-you for you great review! Very happy to hear about your great stay with us over this past weekend.

Look forward to seeing you again!

Happy Labor Day!

Kate Eastman
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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84 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Plainsboro, New Jersey
Top Contributor
140 reviews 140 reviews
28 hotel reviews
Reviews in 49 cities Reviews in 49 cities
69 helpful votes 69 helpful votes
4 of 5 stars Reviewed August 24, 2012

We were driving from Bar Harbor to Cape Cod and were looking for a place to stop just before getting to the Cape (but beyond Boston). We got an awesome rate through the coupon book and were shocked at the quality of this hotel. Everything looked to be brand new. We arrived around midnight and were quickly and easily checked in. Breakfast the next morning was great, lots of choices, including various hot options. We didn't spend time in other parts of the hotel or surrounding area, but I would highly recommend this hotel to people looking for something in this area.

  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kate E, Director of Sales at Comfort Inn & Suites Fall River, responded to this review, August 26, 2012
Hello,

Thank-you for your great review and very happy to have you stay with us. I am glad you enjoyed our wonderful breakfast as well in the morning and our clean rooms.

We hope to see you again in the future the next time you are passing through or down in this area and hope you enjoyed your trip to the Cape.

Kate Eastman
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Yucaipa
Contributor
13 reviews 13 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed August 2, 2012

We stayed in July. We normally enjoy the Choice hotels - especially the Comfort Inn brand. Updated furnishings, but the staff is poor. It looked as if the lobby carpet had not been vacuumed in weeks. Loud TV playing from the breakfast room on the evening we arrived. Surly breakfast room staff. Maybe a problem with the franchisee? Definitely would not recommend.

  • Stayed July 2012, traveled with family
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kate E, Director of Sales at Comfort Inn & Suites Fall River, responded to this review, August 5, 2012
Hello,

I am sorry for the inconsistencies that you experienced during your stay with us. I will reiterate with the Housekeeping staff the importance of the cleanliness of the lobby to ensure it is vacuumed more then once, especially on busy days.

I will also reiterate to all the staff about important a smile is. I hope that you will try us again in the future.

Kate
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Ellsworth, Maine
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 27, 2012

It was getting dark so we decided to get a room on our way to the Cape. Check in was friendly and quick. Joe, the night manager offered us fresh coffee and fresh-baked cookies. The room was clean and nicely furnished and the beds were very comfortable. We slept so well, we missed breakfast, but left feeling very refreshed. It was everything we've come to expect from the Comfort Inn.

  • Stayed July 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kate E, Director of Sales at Comfort Inn & Suites Fall River, responded to this review, July 30, 2012
Hello,

Thank-you for staying with us at the Comfort Inn Fall River,MA. I am very pleased to hear you enjoyed your stay with us. I will pass along to good word to Joe about his hospitality. We hope to see you again the next time you are in the area.

Kate Eastman
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tyngsboro, Massachusetts
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed July 16, 2012

My husband and I spent 2 days at the comfort Inn in fall river the rooms was nice. But when we tried to use the pool the 1st day all the tables were taken at the pool, the pool is controlled by the employees families. the 2nd day seemed better at first it was just my husband and myself in the pool then 15 minutes latter , no word of a lie there were suddenyl 28 people in the pool. The kids were diving in and balls being flown around. 2 hours latter everybody packed up there stuff and drove off. It was crazy I would not reccomend staying if you want to use the pool.

  • Stayed July 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kate E, Director of Sales at Comfort Inn & Suites Fall River, responded to this review, July 27, 2012
Hello,

Thank-you for your review. I am sorry to hear that the pool was crowed on that Sunday. We do rent out our pool to families to host Pool Parties and monthly pool passes; however we do state supervision of adults is mandatory as well as that the pool is to still remain open to our in house guests.

I will inform all employees to check on the pool more often when in use for pool parties to avoid this issue in the future.

Thank-you and we do hope that you will try us again the next time you are in the area.
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Cologne, Germany
Contributor
12 reviews 12 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed July 15, 2012

We stayed there one night on our way from Cape Cod to the City. We enjoyed it very much! Service staff at the reception was very friendly. The rooms were very clean and were equipped with very good furniture. Breakfast was served in an area across the lobby and hot coffee and cookies were available all day long. This was a kind of hotel that I also would have chosen for a business trip if I would have to go to that area.

  • Stayed June 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Director of Sales at Comfort Inn & Suites Fall River, responded to this review, July 16, 2012
Hello,

Thank you for your great review! I am very please to hear that your stay was very comfortable for that is what us at Comfort Inn strive for. We hope too see you again the next time you are in the area!

Enjoy,
Kate Eastman
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York
Senior Contributor
49 reviews 49 reviews
46 hotel reviews
Reviews in 40 cities Reviews in 40 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed June 29, 2012

In association with other hotels in the 2.5 star category, I would say this property ranks very well among those. It is very clean, has friendly staff, and you can tell work has been put into it in recent years. The front desk staff were friendly, that recommended a great restaurant in the area to eat at, and the manager was sited during breakfast making sure every guest was taken care of, or if they needed/wanted anything. I would stay at this property again, not sure paying the asking price, but at the price I paid, definitively. Just one thing I noticed, the Elevator Inspection expired in March. Oops.

Room Tip: Either way, the beds are granite slabs.
See more room tips
  • Stayed June 2012, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Director of Sales at Comfort Inn & Suites Fall River, responded to this review, July 9, 2012
Thank-you for a great response! Our staff and managers take great pride in our property and ensuring our guest needs are met. I'm glad you enjoyed your stay with us and we hope to see you again when you are back in the area.

Thank-you,
Kate Eastman
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Comfort Inn & Suites Fall River

Address: 360 Airport Road, Fall River, MA 02720
Phone Number:
Location: United States > Massachusetts > Fall River
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 hotels in Fall River
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Inn & Suites Fall River 2.5*
Official Description (provided by the hotel):
The Comfort Inn & Suites® hotel is less than six miles from Battleship Cove, the world's largest historic naval ship exhibit. This maritime museum has displays and attractions like the USS Joseph P. Kennedy, Jr., the USS Massachusetts, the USS Lionfish, PT boats, helicopters, museums, eateries, gift shops and more. Additional points of interest close to this Fall River, MA hotel include the Lizzie Borden Museum, Lizzie Borden Gravesite and the Fall River Historical Society. We are also a short distance away from Historical Newport, RI and Cape Cod, MA. ... more   less 
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Also Known As:
Comfort Inn And Suites Fall River
Comfort Inn & Suites Fall River Hotel Fall River
Best Western Fall River
Fall River Best Western

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