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“Great location! Great porch” 4 of 5 stars
Review of Harbor View Hotel

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Harbor View Hotel
3.5 of 5 Hotel   |   131 North Water St, Edgartown, Martha's Vineyard, MA 02539   |  
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Ranked #3 of 5 Hotels in Edgartown
New York City, New York
Contributor
13 reviews 13 reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
“Great location! Great porch”
4 of 5 stars Reviewed August 13, 2014

Went there on a romantic weekend and had a wonderful time!
Enjoyed the amenities the hotel has to offer : the pool with cocktails, the porch with food and drinks ordered at Henry's, the brunch at Water street, the room with its wifi and fridge to keep a bottle of champagne for a perfect romantic getaway!
The staff was always very nice, the concierges were very helpful.
I see bad reviews about the cleanliness or the size of the room. We had a room in the main building and the room had a good size and was clean, no complain on that!
We did have to wait for the room to be ready until 4:30 which was a little annoying as I had made reservations early evening and wanted to shower before leaving the hotel, but the rest of the stay was a really good time!
Anywhere we'd go, people would ask where we were staying at and they would all say "Oh i love hanging out on that porch!". The view from there is unbeatable! Even though it was the middle of the summer, the pool or the porch were never over crowded; Nice relaxing and romantic time!

  • Stayed August 2014, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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589 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (191)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Contributor
14 reviews 14 reviews
12 hotel reviews
Reviews in 11 cities Reviews in 11 cities
23 helpful votes 23 helpful votes
1 of 5 stars Reviewed August 10, 2014 via mobile

My husband and I had one do our first dates on MV 10 yrs ago, so I surprised him with a quick trip.. Booked a $400 main building room with a water view.. Problems started immediately as we arrived, we were told we could check in by 3pm, but the room was guaranteed by 4pm... Of course room was not ready. By 4:30 I went back to the desk and the clueless attendant said to me, "nope your room is still dirty." That's just what I want to hear. So I ask, since you've guaranteed me a room by 4, and it's now 430, what do we do now? She looked at me like I was crazy and called a supervisor.. Then decided to give us another room. The main building lobby is very nice so not in my wildest dreams did I expect to get the room we did.. As you walk upstairs it's immediately apparent that the property is in dire need of renovation. We were given a musty room to the far right of the building, and this room looked like a motel.. Small bathroom with musty shower curtain, the shower head was falling out of the wall. Stained old carpet, old tv, old furniture. Our water view was locked by trees. The "patio" was a 3x3 deck with one piece of old iron furniture, with an ashtray of butts in it.. Floor of patio was badly covered in some green turf like material. Out in the hallway I was met by cleaning staff who were still cleaning the room down the hall that we were supposed to have, I peaked in, the room was the same, smaller but better view. Basically this hotel is all about the beautiful location, but the staff, service, and property is not up to par... These rooms should go for less than $200 based on the condition.
Uncomfortable chairs outside at the pool and no service warrants a lower rate...
We would never stay hear again, don't get snowed by the hotels lovely luxury descriptions on their site.

Stayed June 2014, traveled as a couple
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clark_Guinn, General Manager at Harbor View Hotel, responded to this review, August 13, 2014
Please accept my sincere apologies for your dissatisfaction regarding your recent stay with us, as we clearly failed to provide you with the level of service and facilities that you expected.

Our housekeepers begin their day at 8am with a list of guests who have checked out early. With the required check-out time of 11am, we make every effort to clean rooms for our 4pm check-in time and the majority of the time we are able to meet this time constraint. With no break in occupancy this time of year, it is a challenge to get carpets shampooed, when necessary, and dried in time for the next guest.

The Harbor View Hotel was built in the late 1800’s, because it is a historic landmark any changes to the structure of the hotel, i.e. bathroom sizes is not permitted by the town. The hotel offers much history and an incredible location with the beautiful ocean across the street. Although it is true that some updating is necessary, we do our best to maintain the 123 year old hotel.

If you would consider giving us an opportunity to reverse the impression we left with you, please contact my assistant, Lynn Marble at 508-356-2102.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Weston, Massachusetts
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed August 7, 2014

My daughters and I stayed here recently for a whole week in the most expensive room they have
in the main building. When we arrived we found window air conditioners being held in with duct
tape, one of the conditioners had MOLD all along the inside, several electrical outlet covers were
falling off, the bathroom was very dirty, the carpet was stained throughout, the furniture had
knicks in almost all pieces. Most all of the windows did not close properly, so when it rained the
water would dribble down the walls. The one elevator didn't work, there was no valet parking,
the front desk attendants were very poorly trained and most spoke very poor english. The list
could go on and on about the terrible condition this hotel is in. They are charging rates consistent with a very high end hotel, but providing a very run down building. I would never
stay here again. I did talk to the general manager about the condition of our room, but he had
no excuse for it except to say that they are "striving to do better"! Do not waste your money
staying at the Harbor View Hotel

Room Tip: You do no want to choose any room or stay at this hotel.
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  • Stayed July 2014, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clark_Guinn, General Manager at Harbor View Hotel, responded to this review, August 13, 2014
Please accept my sincere apologies for your dissatisfaction regarding your recent stay with us, as we clearly failed to provide you with the level of service and facilities that you expected.

Being on an island has many challenges, i.e. arranging qualified technicians to repair the antique elevator in a timely manner. Although, we employ many people from different countries, we do require that they speak English and many of our guests enjoy their diversity.

The Harbor View Hotel was built in the late 1800’s, offering much history and an incredible location with the beautiful ocean across the street. Some updating is necessary; we do our best to maintain the 123 year old hotel, sometimes requiring temporary fixes until we have necessary parts and or opportunity, so not to displace our pre-booked guests. With no break in occupancy this time of year, it is difficult to get carpets shampooed, when necessary, and dried in time for the next guest.

If you would consider giving us an opportunity to reverse the impression we left with you, please contact my assistant, Lynn Marble at 508-356-2102.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Charles City, Virginia, United States
Contributor
14 reviews 14 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed August 3, 2014

We spent 3 nights at this lovely hotel. Our room was lovely. View spectacular. Hotel is well appointed with 2 nice restaurants. Nice pool. Close to many restaurants and quaint shopping.
Lovely outdoor seating.

Room Tip: Price point depends on view etc. Frankly if you don't plan on spending all day in your room...th...
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  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Portsmouth, New Hampshire
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed August 1, 2014

We recently stayed at the Harbor View Hotel in Edgartown M.V. in a 2 bedroom townhouse. It's no wonder they don't show this unit on their website, it wouldn't hold muster with the beautifully appointed rooms they profess to have. At an exorbinant nightly rate, this dated, carpet stained unit disappointed us all. This family get away had high expectations and when we booked our trip we were basing it on positive past experiences at the Harbor View. From the moment we arrived we were met with circuit breaker problems, lack of a properly equipped kitchen despite earlier calls to confirm needed amenities such as pots and pans. Each day upon returning to our room around 4pm housekeeping had not clean the room and adequate bedding and bathroom toiletries were not replenished. Coffee supplies for the Keurig were not replenished daily and visits to the hotel lobby for courtesy coffee were met with empty coffee pots. Additionally, the townhouse looked over and had to hear the noises from the maintainence building. It is shocking how a pretentious, stuffy old hotel can charge a fortune for so little in return. Avoid this hotel!!!

Room Tip: Nothing to offer--maybe the main building, but other family members staying also had problems.
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  • Stayed July 2014, traveled with family
    • 4 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hoboken, NJ
Contributor
13 reviews 13 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 31, 2014

I'm a little biased because I got married here, but I had a great stay at the Harbor View last October. One tip: if it's late fall, use the hotwire blind booking feature. Nearly all 66 of my wedding guests were able to get a room at this hotel through hotwire for under $200 a night. The food at the wedding (catered by the same chef in the restaurant) was awesome! The staff was super helpful and accommodating to all my guests. We are hoping to return this October for our one year anniversary.

Also, note that this hotel is down the street from downtown Edgartown so a little bit of a walk (about 10 minutes) to restaurants, shops, etc. There are b&bs that are in the center of the town, but none offer the same services and amenities.

  • Stayed October 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lubbock, Texas
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 30, 2014

For the price it was rather disappointing. The shower curtain smelled so sour it was nauseating. The location is prime. Beautiful view and within easy walking distance to most everything in town. The room had all the usual amenities plus rather nice robes and an in room fridge. The small private porch was very enjoyable and we had a glass of wine there each night prior to retiring. It was an overall enjoyable experience but if I return to Martha's Vineyard will also look into other options for accommodations.

Room Tip: Stay here for the view and history
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  • Stayed July 2014, traveled on business
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Harbor View Hotel

Address: 131 North Water St, Edgartown, Martha's Vineyard, MA 02539
Phone Number:
Location: United States > Massachusetts > Martha's Vineyard > Edgartown
Amenities:
Free High Speed Internet ( Wi-Fi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 5 Hotels in Edgartown
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Harbor View Hotel 3.5*
Official Description (provided by the hotel):
The Harbor View Hotel offers guests spectacular views of the harbor, Chappaquiddick Island, and Edgartown light house. The resort sits at the end of North Water Street in Edgartown where it has welcomed families and returning guests for more than 100 years. It offers its’ guests an array of amenities from our Water Activities with “Scout” our center console, “Stardust” our vintage picnic yacht, outdoor heated pool, Water St. Restaurant and Henry’s Hotel Bar. ... more   less 
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Also Known As:
Harbor View Hotel Edgartown, MA - Martha's Vineyard
Harbor View Hotel And Resort
Harbor View Edgartown

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