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“Great location and AAA+ Customer Service” 5 of 5 stars
Review of Vineyard Square Hotel & Suites

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Vineyard Square Hotel & Suites
3.0 of 5 Inn   |   38 North Water Street, Edgartown, Martha's Vineyard, MA 02539 (Formerly Colonial Inn)   |  
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Hotel amenities
Ranked #4 of 11 Edgartown B&B and Inns
ny
Senior Contributor
27 reviews 27 reviews
3 hotel reviews
Reviews in 10 cities Reviews in 10 cities
12 helpful votes 12 helpful votes
“Great location and AAA+ Customer Service”
5 of 5 stars Reviewed August 16, 2012

From the time we made our reservations we knew we made the right choice. The Vineyard Square is centrally located in Edgartown. The hotel holds all the charm of Martha's Vineyard with comfortable accommodations. The level of customer service provided by Joanne, Evelyn, Wes and their staff was unsurpassed. From directions, recommendations, beach chairs to an umbrella on a rainy night were all done with a pleasant and professional attitude. Our room,a standard queen on the 4th floor, although a bit small, was comfortable and had a gas fireplace. If there was a fault, the bathroom was dated. The housekeeping staff was virtually invisible and quiet yet the room was always immaculate when we returned. This hotel has a great location to browse the shops, hop the ferry to Chappy, take a sunset catamaran cruise, hop on a bus to other island points or take a bicycle ride (bikes provided). At the end of a long day, a relaxing evening can be spent in the rocking chairs on the front veranda. Without a question, we will be staying at the Vineyard on our next visit!

Room Tip: Request the fourth floor. The is no elevator (ADA use only to the 2nd floor)
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  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VineyardSquare, General Manager at Vineyard Square Hotel & Suites, responded to this review, August 17, 2012
Gee! I think we could hire you to be a concierge - you summed up our services, amenities and location so well! Thank you for your lovely review and for staying with us this summer. Evelyn, Wes and I thoroughly enjoy assisting our guests and it means a lot to hear you say our service was unsurpassed. We also appreciate the compliment for our hardworking housekeeping staff. We look forward to welcoming you back to "Getaway Central" in the future. We'll keep the rocking chairs at the ready.
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173 people have reviewed this hotel

Traveler rating
    107
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
  • English first
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English first
Saint Louis, Missouri
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed August 11, 2012

Pretty much echo all the good things everyone's been saying - great and courteous staff, awesome location, and charming building and decor. Gym and breakfast could be better, but absolutely worth coming back. Parking is no problem and they have bikes to rent out for free.

  • Stayed August 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VineyardSquare, General Manager at Vineyard Square Hotel & Suites, responded to this review, August 13, 2012
Thank you for echoing and adding to the praise for Vineyard Square Hotel & Suites. We especially appreciate your kind words about our staff as we take great pride in our customer service. We've also taken your comments (and comments of others) about our gym to heart and a reconfiguration and enhancement is slated for this fall. We also are always working to improve our breakfast (we've been getting raves for our granola!) and welcome any thoughts you may have on how to make it even better. Please feel free to email me directly with your suggestions at joanne@vineyardsquarehotel.com.
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Washington, DC
Contributor
17 reviews 17 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed July 26, 2012

We recently stayed 3 nights at the hotel and had a fantastic time.

The building itself is charming - historic look and some creaks. There is a large front porch with rockers for guests and those awaiting tables at Chesca's (good, lively restaurant on premises) and a smaller rooftop deck for guests with a great view. There is a nice quiet courtyard where you can enjoy breakfast. There is a small gym with some equipment although it could be improved by replacing an unexplained lounge chair with a bench or more equipment.

Our room ("cozy") was reasonably-priced (for Martha's Vineyard weekend in summer) and tastefully decorated and clean. The bathroom was larger than those in most hotels.

The best part of this hotel is the location - on Water Street a few blocks from Main and the harbor, surrounded by shops and restaruants. We walked or rode bikes everywhere (South and State beaches, restaurants, Edgartown lighthouse, etc.).

5 star rating would have to involve a little more luxury for me, but we were very happy with our stay and would recommend / go back. Staff is friendly and helpful. We encountered no issues.

  • Stayed July 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VineyardSquare, General Manager at Vineyard Square Hotel & Suites, responded to this review, July 27, 2012
Thank you for recent visit and your kind words. It's nice to hear that you found our Edgartown hotel charming and tastefully decorated. We completed a renovation last year and are very happy with the result. Our location certainly is fantastic and Chesca's on the premises definitely does keep things hopping! We're also so very glad you found our Cozy Rooms to be a good deal -- we think so, too! If you are interested in a lot more luxury, please do consider booking one of our our luxury suites for your next visit. They are very affordable in the shoulder and off-season time frames and we often announce great deals and specials on Facebook for these suites. "Like" us and be in the know!
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Canada
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 25, 2012

The staff was unbelievably friendly to us during our visit. I highly recommend this hotel. The location was excellent, there was a small breakfast each morning and view of the ocean is unreal.

We booked a basic room, so it wasn't huge, but it had nice New England charm decor.

We stayed with our 8 month old baby and never felt like we were imposing, like at other boutique hotels. Highly recommend.

  • Stayed October 2011, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VineyardSquare, General Manager at Vineyard Square Hotel & Suites, responded to this review, July 27, 2012
We enjoyed your visit with your charming baby, and we do hope you'll come and stay with us again. It is so nice to hear that our staff was unbelievably friendly - we strive hard to ensure that each guest at Vineyard Square Hotel & Suites feels welcome and pampered. Thanks for noticing our charming beach decor and great location. We think those things are quite nifty, too!
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Manchester, Connecticut
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed July 15, 2012

We had the most exquisite time at Vineyard Square. The staff were truly remarkable and accommodating. Our suite was AMAZING! The bed was the most comfortable bed we have ever slept in and we have been to quite a few hotels in out lifetime. The bathtub was equally as delightful! The tub was deep and the jets were amazing for a restful and relaxing bath! Our view from the room overlooked the boat harbor. The spa at the hotel was also one in a million. I received the best haircut and highlight that I have ever gotten in my life from Marcy. She was AMAZING! I also received a luxurious deep tissue massage from Annie. I highly recommend that anyone and everyone get a massage from Annie. It was fantastic! Our most enjoyable meal while on the island also was at Chesca's....which conveniently happened to be attached to the hotel. The food was mouth watering. The steak was cooked perfectly and the cheese tortolloni was to die for! We had the best vacation in Martha's Vineyard and definitely plan to go back to Vineyard Square Hotel in the near future. I highly recommend this hotel to anyone who wants a restful and relaxing vineyard getaway.

  • Stayed July 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VineyardSquare, General Manager at Vineyard Square Hotel & Suites, responded to this review, July 17, 2012
Well, the secret is sure out after that review! We're thrilled to hear that you found so much to love about our Martha's Vineyard hotel. Nothing pleases us more than reading an account of a perfect getaway to Vineyard Square. It's also nice to hear that you had such a great experience at Sea Spa Salon. and Chesca's. We think think Marcy and Annie are terrific, too, and agree whole-heartedly about the wonderful food at Chesca's. Please visit us again soon when you need an island retreat!
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Staten Island, New York
Contributor
15 reviews 15 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed July 9, 2012

Visited the Vineyard again last Spring and stayed at the renovated (former Colonial Inn) Vineyard Square. What a treat! The new owners have recreated a modern-meets-classic New England charm that can't be missed. The hotel is located on one of the most sought-after streets in Edgartown and you have all the conveniences of a hotel (I would rather call it a luxury inn). If you are able to rent a suite on the upper floors you have a magnificent view of the harbor right from your porch, as well as the convenience of a living room and kitchenette with a beautiful beach cottage feel. The management and front desk are very sweet and focused on customer service to make your stay enjoyable. Parking is a challenge in the town so make sure to inquire about parking spaces available -- this is the only downside to summertime in the neighborhood. The upside is after such a great vacation here planning your next visit.

Room Tip: Higher floors have the best harbor views.
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  • Stayed April 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VineyardSquare, General Manager at Vineyard Square Hotel & Suites, responded to this review, July 17, 2012
Thank you for your lovely review. We are so glad you enjoyed your stay and that you connected with our "modern-meets-classic" style. That's such a nice way to put it! It's great to hear that you found our staff accommodating and our location perfect for exploring Edgartown. Please do come back to the Vineyard and stay with us again the next time you need a getaway.
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Mumbai (Bombay), India
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 5, 2012

What a find! We had a lovely stay for 3 nights 4 days celebrating our daughters graduation. We were warmly received by the GM, Joanne who put as at ease immediately. Our 2 bedroom suite was extremely well appointed with large super comfortable beds, soft white linen and excellent furnishings. The master bedroom had the largest King bed I have seen in a long time! The bathrooms were clean and functional. Bath linen was fresh and changed daily. The second bedroom is distinctly smaller.

The living room was tastefully done and the gas fireplace was a real treat on a chilly day. Wifi worked.The deck chairs on the patio had a street side view allowing us to relax and watch the world go by. The kitchenette was well stocked with quality appliances, crockery and cutlery and a dishwasher. Daily servicing meant the beds were made, fresh towels re stocked and the suite was cleaned up. All very discreetly.The location of the Inn is more than fabulous. You step right into the heart of Edgartown and can walk to the ocean, shops, restaurants, the light house and the chappy ferry. They provided complimentary parking a block away.

Joanne is ever helpful with tips and advice and gave us some excellent dining recommendations particularly since my wife is vegetarian. Only the breakfast is served in a slightly small space and with all the guests coming in at the close of breakfast hours it gets somewhat cramped.

Strongly recommended!!!

  • Stayed June 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Vineyard Square Hotel & Suites, responded to this review, July 13, 2012
Thank you so much for your lovely review. It was a pleasure to have you visit. Our two-bedroom luxury suites certainly are spacious and I'm glad you enjoyed all the amenities they offer. I also love being challenged for dining options when vegetarians stay, so I'm thrilled I could assist your wife! I'm glad you loved our location, as well. The Square is truly such a central spot in downtown Edgartown and we love that our guests can walk to everything. Please stay with us again where your travels bring you back to our magical island.
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Additional Information about Vineyard Square Hotel & Suites

Address: 38 North Water Street, Edgartown, Martha's Vineyard, MA 02539 (Formerly Colonial Inn)
Phone Number:
Location: United States > Massachusetts > Martha's Vineyard > Edgartown
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Wheelchair access
Hotel Style:
Ranked #4 of 11 B&Bs / Inns in Edgartown
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Vineyard Square Hotel & Suites 3*
Official Description (provided by the hotel):
Overlooking Edgartown harbor and the historic waterfront district, this Martha’s Vineyard hotel is just steps from world class shopping and dining in downtown Edgartown. Guests gather on the welcoming porch and front garden square, share island experiences, and chat with the knowledgeable staff. Come visit and discover a mixture of "beach modern" style and warmth; an unexpected blend of history, popular art, spa services, harbor views and exceptional, upscale cuisine. ... more   less 
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Also Known As:
Vineyard Square Hotel And Suites
Vineyard Square Hotel Edgartown
Vineyard Square Hotel & Suites Edgartown, MA - Martha's Vineyard

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