I gave this 3 stars, but there were challenges that got a bit old since we stayed 7 nights. I once stayed in a truly nightmarish fishing motel by a big lake in Texas, so I do believe I've seen the worst there is to see. This motel was way better. But, it did make me feel more like I was at summer camp than in a "conference center." Since we weren't there for a conference, all we needed was a clean place to stay while we had fun with our family living nearby. The room was roomy. Two queen size beds and a desk with a chair and an arm chair. No table or other place to sit and work, so my spouse and I had to share the desk. As with most hotels and motels, a good place to sit and put on your makeup and do your hair is almost always a challenge. My biggest problem was with the bathroom area. There was a tub and toilet inside a little room and a sink outside. The lighting was awful and if you were in the inside part of the bathroom you could get pretty claustrophobic fast. Plus, it wasn't really very clean and it had not been updated since it was built by appearances. The only light inside it was the "heat" lamp/fan, so if you turned the timer on, a roar of noise began and continued until it ran out of time which often happened when I was still occupied in the shower. Kinda scary. (Standing in water, reaching out in the total dark for a knob to a powerful electric thingy...yipes) One other thing, the towels were few and threadbare and the soaps and shampoos so ridiculously dinky they were definitely a "one person per bath" proposition. We went out to the store and bought two nice beach towels and a bar of soap and some shampoo.
The ironing board they brought me was a "sit on the counter" type, and there was almost no counter. It lacked the rubber feet to stabilize it, too. It was a good thing I brought stuff that didn't need much ironing. This motel didn't have a laundry, but you were supposed to be able to use one at another motel up the road they also owned. When we got there, the washing machine was broken, though, so we had to go to what appeared to be the only laundromat on the Cape and spend an hour and way too much cash doing one load. It was next to a bowling alley, but, you wouldn't want to go in there. Sorry, I digress.
They also had the most godawful drapes that were all different lengths, didn't close properly (a problem if you are on the end unit at ground level) and were pretty raggedy. The grounds were pretty nice, but often trash had been tipped over making me wonder if a bear had been there. It seemed to attract a lot of flies who literally chased us from our car to the room. There were picnic tables scattered all around and I admit it was nice to go out in the morning and sit in the sun at the one outside our room in a nice grassy area with trees. (Until the flies discovered us)
Breakfast was attended by almost a dozen people each day and they had basic motel stuff to eat. I liked that they had fresh milk in the fridge for us. We also had a fridge in our room, so we had some yogurt and fruit that we'd purchased and took it to the cheery kitchen where everyone else was gathered to eat and drink coffee. People were very friendly. Seeing Helen there each day was delightful.
That brings me to what I loved the most about this place. It was Helen, the desk manager. She reacted positively to every request and acknowledged all the problems with the curtains, the bathrooms, etc. She gave us great advice on where to go and what to do. She was a born concierge. The owner was also a great guy though he seemed quite frazzled by all that was going on at this hotel as well as the other one as the summer season had ended and this was early fall. He was a truly nice man. I think he should call the show "Hotel Impossible" to get some ideas on how to make this place a step above where it is now.