Let me preface this review by stating that I have gone to Water Wizz at least 10 times in the past 20 years, most recently with my own children, ages 9 and 11.
The pros: it's fun, it's expanding and the kids love it.
The cons: it's NOT clean, the staff is limited and not helpful, and when they expanded they must have forgotten to order more tubes because although there are more slides, the wait for a tube is OUTRAGEOUS!
I spent the day with my sons at Water Wizz today. My 9 year old had some difficulties getting the tube or pad moving down the slides, and I was shocked that the Staff just stood there Instead of helping. I even saw one boy lose his pad and almost fall while two staffers stood on the bridge looking at him, never offering to help. In the past, the Staff always helped the kids get started or go over the lip to start the slide, this year they just stood there. In addition, WW rents tubes for an additional $20 per tube. It's obvious this is their business plan because most of the time you are there you are waiting for a tube so you can get in line for a water slide. It's such a problem that most times one of my children got a tube and got in line while me and my son continued to wait for a tube to become available. This prohibited us from being together because other people who had rented tubes get in line in between. This is supposed to be a family activity, but the lack of tubes means you are often separated from your family while waiting for the next tube.
Upon our arrival,at 10:00, the bathroom smelled like urine. By 3:00, the baskets were overflowing and the stench in the restroom was unbearable! In addition, the lazy river also smelled like urine. For $32 per person
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.