We booked June 8,9,10 to take advantage of off season, mid week special, advertised in Prov. Journal. Were told by telephone reservation clerk that all ocean view rooms that were advertised were taken, so we settled for last two "Economy Rooms". When we arrived the place looked deserted and I asked if there were any cancellations so we could upgrade to an ocean view.
We were told there were none. I then asked desk clerk if there were any cancellations during our stay to please upgrade us. That event never happened. What I learned during our stay was that a time share hotel on the same street uses The Breakers to house their customers. What happened is 90% of their customers did not show, so the rooms they reserved at The Breakers were empty. Meanwhile, we were not offerred an upgrade, even though the Hotel had ocean view rooms empty. This management policy is no way to win repeat customers, and advertising oceanview specials in the newspaper when none are available is also bad policy.








