This was my second visit to Eden. I knew exactly which braclet I wanted. I thought I had a ticket but I was wrong. The ladies were very sweet and very accommodating. They let me come and try on the exact braclet I wanted. Maureen fitted me. I was unaware that I could only use check or cash. So she put mine aside for me while I ran to an ATM. She let me back into pay. She noticed that my old bracelet was dirty and she took it off, cleaned it and replaced my lost Eden apple for me. So now my old braclet looks good as new next to my new one. I love the quality of my bracelets they withstand a lot of wear and tare. I love that everything is handmade and that it is a family ran business. Each visit I have had has been pleasant. I highly recommend this place. Check the website ahead of time for parking and ticket situations. Keep in mind that this is a handmade and homemade art craft. Be patient because they are beautiful and the family is very nice it is all well worth it.