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“What a fantastice experience” 5 of 5 stars
Review of Residence Inn Boston Dedham

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Residence Inn Boston Dedham
3.0 of 5 Hotel   |   259 Elm Street, Dedham, MA 02026   |  
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Ranked #1 of 4 Hotels in Dedham
1 review
“What a fantastice experience”
5 of 5 stars Reviewed February 13, 2009

Ok I frequent the boston area about 3-4 days a week for the last 18 months. I have stayed at alot of the Hotels in the boston area. This facility is tops. Clean rooms, great service, the staff goes beyound just doing their job. From the front desk staff to the mangers , cooks, maintence personel,Where can you go and come out of the hotel in the morning after a snow storm all night and have them cleaning the snow off your vehicle. Thats a fact. I feel very comfortable there they all make you feel like your almost home. I can't wait to see the new galley open. I rate this a 5 5 being the best......................................

Stayed February 2009, traveled on business
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103 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • German first
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English first
13 reviews 13 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed April 12, 2008

Comfortable, breakfast every morning, friendly,helpful staff. Especially great for extended stays. Kitchenette, Queen bed and pull out couch, two TV's. Clean, new-ish building. Close to I-95.

Stayed April 2008
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed March 2, 2008

The staff at this place will do all they can to get you what you need. We had to have the refrigerator and garbage disposal replaced in our one bedroom, but it was done very quickly and efficiently and without any attempt to save money and not do it. One of those things they don't know about until they're told, right? Maintenance also helped us connect an adaptor we bought to connect a game console and dvd player to the TV.
They are GREAT with kids, at least if you let them be (some people are really standoffish when it comes to their kids, but I prefer letting my kids befriend people they interact with), and all seemed to adore my two boys. They have become a second family during our long stay.
The rooms are spacious enough. The beds are comfortable, the suite's kitchen area is ample for prepping all kinds of meals, and they'll do what they can to provide random needs not regularly supplied. They have a daily meeting with housekeeping staff and discuss comments they've received, along with steps to improve on any complaints. They are very good at working with guests and keeping them happy, though they are obviously limited, as any place is, by schedules and job requirements (i.e. leaving the desk for a long period, opening the pool despite safety issues and serving breakfast past serving time aren't reasonable expectations).
They also do a great job of keeping walks and lots plowed and cleared of snow in the winter and even the management gets involved in whatever they need to do, no "better-than-that" attitudes about manual labor from them.
Overall, I would definitely stay here again and would recommend this place to anyone coming to the area. It's convenient to a LOT of sights in the area, and not much farther from Providence Airport than Logan, with no toll to get there!! ;-)
A great choice for a place to stay!

  • Liked — space, amenities and friendly staff
  • Stayed January 2008, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
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Northern California
Senior Reviewer
9 reviews 9 reviews
Reviews in 7 cities Reviews in 7 cities
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed June 18, 2006

We stayed at the Residence Inn Dedham this month with our children. Other family members stayed next door at the Fairfield Inn. The Residence Inn was a great place for families and the business traveler alike. Our room a one bedroom, was comfortable and clean. It had a door that closed between the living area and bedroom which helped keep things quiet when some slept. The kitchenette in the room was great for reheating leftovers, making popcorn, putting together meals and for making coffee. Each morning breakfast was served downstairs and there were waffles, french toast, eggs, sausage patties, taco fixings, bagels, muffins, cereal, coffee, tea, juice, milk, yogurt etc etc. It was yummy and we saved a ton of money eating in rather than eating out. The hotel staff are great. They are friendly and helpful. I would often skip room cleaning and just get more towels, soap etc and they were super about getting you what you needed. The laundry facilities were super. Clean. 2 washers and dryers and you could buy soap etc there. There was a book for takeout menus for use in the lobby. Pets are allowed here so if you don't like them stay upstairs. The rooms have tvs but no vcr or dvd player. The weekday hospitality food was ok. Breakfast was better. The hotel was close to restaurants, the highway, and nearby stores. The staff couldn't supply us with a map at the front desk so make sure you have your agenda mapped out. All is all it is a great hotel. New, friendly, fun and close to Boston.

  • Stayed June 2006
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Santa Clara, CA
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed September 10, 2005

Just wanted to say we finally took our trip to the Boston area. Our choice of the Residence Inn in Dedham turned out to be perfect for our visits to Lexington, Boston, Plymouth, Cape Cod, Providence and Newport. We rented a car and drove to most areas. We did take the "T" into Boston and that worked out too. The drivers and interstates in MA took getting used to! Everyone at the Residence Inn was very helpful and made our stay a pleasant one.

Was this review helpful? Yes 4
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Centerville, OH
Top Contributor
59 reviews 59 reviews
34 hotel reviews
Reviews in 45 cities Reviews in 45 cities
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed August 21, 2005

Stayed at the Residence Inn for 3 nights in August. This seems to be a fairly new Residence Inn and we enjoyed our stay. It takes about a half hour to get to downtown Boston (assuming you avoid rush hour!). Also about 15 minutes or so from Gillette Stadium.

Room was very clean and well-furnished. Bed was comfortable.

The breakfast area was a little cramped and could have been a little better stocked, but they do offer lots of variety.

Indoor pool is not huge but it was fine. Staff was friendly. Would recommend this hotel.

Stayed August 2005
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A TripAdvisor Member
5 of 5 stars Reviewed December 6, 2004

Being away from home for extended periods of time is never easy, but this 'home away from home' is about as good as it gets. Breakfast everymorning, dinner in the evening, daily housekeeping and the onlt thing I had to do was enjoy my time in a strange town with the friendliest staff I have ever encountered. Thank you Residence Inn for making me feel so welcome and appreciated.

Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Residence Inn Boston Dedham

Address: 259 Elm Street, Dedham, MA 02026
Location: United States > Massachusetts > Dedham
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 4 Hotels in Dedham
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Boston Dedham 3*
Number of rooms: 81
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Also Known As:
Residence Inn Boston Dedham Hotel Dedham
Residence Inn Dedham
Dedham Residence Inn

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