I travel to the Boston area 4 months a year. 5 years ago I cancelled my platinum membership because of this one hotel. I recently gave it another try, and wow! What a difference. Clean, great staff, great ovation now with legacy. The only downside was no shuttle service on Friday. It's a great place, worth the cost, and you'll get great service. Have spent four weeks out of the last 3months here. I average 250 hotel nights a year, this is great for family and business trips.