My husband and I, as well as several members of my family, stayed here for a weekend. Hotel is close to restaurants and shopping (there is a mall within walking distance). Our room was clean (except for the open bottom shelf in the bathroom which apparently gets skipped as it was full of dust) and a pretty decent size. Apparently had been renovated recently. My only complaint would be the AC/heating system. The unit is stored in a locked closet located between the bedroom and living area portion of the room. It worked as a functional manner but was EXTREMELY loud. It was so loud that it kept me up the first night because of the cycling on and off (my husband slept through it but he could sleep through anything and I am a light sleeper). We complained the next morning and the customer service representative didn't seem surprised at our complaint (I got the sense she hears the same thing regularly). She was friendly, apologized and promised to send someone to look at it. We were out for the day but when we returned in the early afternoon she recognized us, remembered the issue and told us she would go up right then to fix. She said she changed the setting on the unit (in the locked closet) so that it did not cycle off and on. It worked as I was able to sleep soundly that night.
Side note, my parents and sister stayed in another unit and it also was clean and appeared to be recently renovated.
The unit also has a full size fridge, dishwasher and 2 burner stove. We found it helpful for storing drinks, food etc. Kitchen also contains flatware, etc so one could cook if they so desired.
There is a free breakfast that is pretty average in terms of hotel buffet breakfasts (but hey, its free). Includes standard fare such as fruit, cereal, make yourself waffles. Certainly should be sufficient for one to start his or her day as long as you are not expecting a Four Seasons brunch or gourmet fare. I had a waffle each morning and some home style potatoes and my hubby had the oatmeal. We found the food satisfactory.
All in all, I had a good stay here and would certainly stay again if returning to the area. In sum, clean hotel, close to shopping and dining, good size rooms and nice, friendly staff. One more thing, its about 20-30 minutes from the airport so also pretty convenient from that aspect.
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- Also Known As:
- Residence Inn Boston Dedham Hotel Dedham
- Residence Inn Dedham
- Dedham Residence Inn