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“Very Nice - Wonderful Setting - Miserable Employees” 4 of 5 stars
Review of Knights Inn Boston/Danvers

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Knights Inn Boston/Danvers
2.0 of 5 Motel   |   225 Newbury Street, Danvers, MA 01923   |  
Hotel amenities
Ranked #6 of 9 Hotels in Danvers
Natrona Heights, PA
Contributor
12 reviews 12 reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
“Very Nice - Wonderful Setting - Miserable Employees”
4 of 5 stars Reviewed October 15, 2013

Stayed at Knights Inn in Danvers during a recent trip to Salem, MA. The setting is absolutely lovely and the room very clean and cozy. To be honest, I was pleasantly surprised. Stayed the night before at a Knights Inn in Southington, Connecticut and it was to be blunt, disgusting. It was dirty and the mattress was sunken in the center. So, I was worried about staying at another Knights Inn. But, it was really a nice place and the price, very reasonable. The only downside during our trip was the miserable people that work there, especially the woman at the desk. She was not very friendly at all. Also, one of my friends stayed in another room and when she said good morning to the janitor, he totally ignored her so she repeated good morning. Again, he completely ignored her again. Finally, I called the front desk to see if they had an ironing board. The girl at the front desk said yes, you can feel free to come get it. So, do not expect to receive outstanding service and treatment. Needless to say, I ironed on the bed. This hotel is very close to Salem and like I said, very nice, clean, with a wonderful setting.

Room Tip: Ask for a room on the first floor so you can drive and park your car right in front of your room.
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  • Stayed October 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cjsway, General Manager at Knights Inn Boston/Danvers, responded to this review, October 22, 2013
Hello,
Thank you or taking your valuable time to write a review, we really do appreciate it! Our Staff review the reviews weekly to see how we can do better everyday.
I would like to apologize for the Desk Clerk / Maintenance if they seemd unfriendly because we strive to be clean and friendly. Our employess are trained to be the first to say Good Morning or Welcome. This will be addressed at our next meeting.
We are a limited Inn with a budget in mind for our guests This keeps our rates for our guests reasonable so if the guest needs anything we have all available at the front desk. We have hairdryers, Irons, Boards etc... Yes the guest do have to come to the Desk for the items because we do not have unlimited staff we wished we did. At times when there may be 2 employees available we are sometimes able to bring a guest what they request.
We hope to see you again in the future!
Cynthia and Staff of Knights Inn Boton/Danvers, Ma.
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224 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Gaithersburg, Maryland, United States
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 20, 2013

My husband and I are in MA for our anniversary trip. We wanted to have more money to spend on activities so we decided to go with a cheaper hotel. Knights Inn was the right choice. It's not luxurious, so if that's what you're looking for dont stay here. And it's not right smack dab in the middle of all the action either -- but it's really only a 10-15 minute drive from Salem. We checked in and the staff was courteous and friendly. Our king room was exceptionally clean. It was quiet and we felt safe in the area. All in all it was a good experience and we'd stay here again!

  • Stayed September 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cjsway, General Manager at Knights Inn Boston/Danvers, responded to this review, September 23, 2013
Hello,
Thank you for the great review you mde the Staff's day!!!
We hope you spent your extra money on all the funs things to do here and in Boston!
We look forward to having you as our guests in the future!
Happy Anniversary!
Cynthia and Staff of Knights Inn Boston/Danvers, Ma.
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Wellington, New Zealand
Top Contributor
105 reviews 105 reviews
22 hotel reviews
Reviews in 40 cities Reviews in 40 cities
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed September 20, 2013

We redeemed our rewards here with Wyndham and got 2 nights for free and we werent expecting much but were pleasantly surprised. Room had everything you needed, and also had a fridge and microwave which was handy. I would stay here again if visiting Boston and would recommend it to others.

Stayed September 2013, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cjsway, General Manager at Knights Inn Boston/Danvers, responded to this review, September 23, 2013
Hello,

Thank you for taking your time to write a great review for our Knights Inn, we rally do appreciate it!
We hope you enjoyed your time in Boston/Northshore and return soon!
Cynthia and Staff of Knights Inn Boston/Danvers, Ma.
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Saint Albans, Vermont, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 18, 2013

A great place for our family to stay. We have stayed here several times over the years. It is quiet, clean and located near the places we like to visit. Definitely will be our regular hotel when we are in the area!

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cjsway, General Manager at Knights Inn Boston/Danvers, responded to this review, September 23, 2013
Hello,

Thank you for the great review on our Knights Inn! The Staff enjoys going over the reviews weekly!
We are gald you have chosen us to be your Inn when you are in our ara and we look forward to having you as our guests soon!
Cynthia and Staff of Knights Inn Boston/Danvers, Ma,
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Rockford, Illinois
Contributor
12 reviews 12 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed September 4, 2013

We were at a trade show in Boston and came across this sweet hotel. Very homey, clean, a bit dated but perfect! Easy to get to, pool is right outside your door, a bit chilly but fun. Breakfast just continental, bagels, coffee, rolls, cereal. We would definitely stay again.....Reminds me of the places we stayed when I was a kid. Sweet.

Room Tip: Stop at a restaurant before you reach the hotel--a bit difficult to turn around on the highway.
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  • Stayed August 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cjsway, General Manager at Knights Inn Boston/Danvers, responded to this review, September 23, 2013
Hello,

Thank you for taking your time out of your day to write a review for our Knights Inn, we certainly do appreciate it!
We are glad you found it homey as we are an older Inn and strive daiy to b Clean and Friendly!
We hope to see you in the future!
Cynthia and Staf of Knights Inn Boston/Danvers, Ma.
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quebec
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed September 4, 2013

I went to Boston 4 times with one more time in Salem and each time we got a lot of fun at this hotel, the staff are very gentle and the location is very near of the train station in Lynn, so you can leave your car there for $5.00 a day and take a bus to the Wonderland subway station and you got a great restaurant just beside the parking of the hotel, ask for a room at the other side of the 95 Turnpike....

  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cjsway, General Manager at Knights Inn Boston/Danvers, responded to this review, September 23, 2013
Hello,
Thank youfor taking yourtime out to write a review for our Knights Inn! We realy appreciate it!
Thank you for retuining time and time again as repeat guests mean the world to us.
We look forward to seeing you again in the future.
Cynthia and Staff of Knights Inn Boston/Danvers
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Milford, Massachusetts
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 2, 2013

This was a last-minute booking, as I was working late north of Boston and starting vacation the next day, so I figured I'd just stay at a hotel in the area. I was really pleasantly surprised by what I discovered. The room was very cozy, with lots of dark wood and a feel that was almost rustic. It was very clean and well-maintained with a comfortable bed. The bathroom was also clean and well maintained. When I checked in, the girl at the front desk was extremely helpful and friendly. The guy who was there the next morning was not so great, but you can't win them all. This place also has a great location, right on Route 1, in Danvers, just north of Boston. Very easy to get to and very easy to get to the major highways nearby. I can definitely recommend it if you're staying in the area.

  • Stayed August 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cjsway, General Manager at Knights Inn Boston/Danvers, responded to this review, September 3, 2013
Hello,
You made our staff's day! Thank you for taking your time to write this review we certainly do appreciate it!
We work hard everyday to make sure we are friendly and clean for our guests.
We look forward to seeing you again in the future!
Cynthia and Staff of Knights Inn Boston/Danvers, Ma.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Knights Inn Boston/Danvers

Address: 225 Newbury Street, Danvers, MA 01923
Location: United States > Massachusetts > Danvers
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 9 Hotels in Danvers
Price Range (Based on Average Rates): $
Hotel Class:2 star — Knights Inn Boston/Danvers 2*
Number of rooms: 62
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Also Known As:
Knights Inn Boston/Danvers Hotel Danvers
Knights Inn Danvers
Danvers Knights Inn

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