We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

DoubleTree by Hilton Hotel Boston North Shore: Traveler Reviews

3.5 of 5
50 Ferncroft Road, Danvers, MA 01923 (Formerly CoCo Key Hotel & Water Resort - Boston)
Hotel deals
Hotel website
Hotel amenities
Special Offer
Book now and save 20%
DoubleTree by Hilton Hotel Boston North Shore
Ranked #5 of 9 hotels in Danvers
Enter dates & see best prices*
Show Prices
*from our partners
Write a Review

102 reviews from our community

    Trip type
Traveler rating
    36
    22
    18
    10
    16
Date Rating
Willington, Connecticut
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
“Great over night trip!!”
5 of 5 stars Reviewed December 30, 2012

My family headed up to Danvers, Mass this past weekend to spend a night at the Waterpark. What a great trip!! The hotel was great. Comfy beds. The hotel staff was extremely nice and friendly. We had 3 rooms. (3 families). The hotel moved things around for us so all the rooms were next to each other - even though they had a huge wedding going on.
The waterpark was wonderful!! We all had a blast!! There were 5 adults and 6 children ranging between the ages of 7-11. Even the 11 year old boys had a fantastic time! The temp of the water was perfect. I do agree with with other reviews have mentioned... not sure if teenagers would find it so exciting. We stayed one night and it was the perfect amount of time.
The arcade room was decent too. The kids spent an hour or two in there alone!
We had a buffet breakfast on Sunday in the hotels restuarant. SO good! Something for everyone. And again, the staff was really friendly.
We had a great time. And would recommend this hotel and this waterpark.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
Ask Shari230 about DoubleTree by Hilton Hotel Boston North Shore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrew H, Manager at DoubleTree by Hilton Hotel Boston North Shore, responded to this review
January 14, 2013
Dear Shari230,

Thank you for your kind words. We continue to see excellent remarks about our service and the Water Park and I am delighted to see that you share in the same opinion of others. We look forward to having you experience our property again in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mansfield, Massachusetts
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Great stay”
5 of 5 stars Reviewed December 29, 2012

My family and I recently stayed at the Double Tree in Danvers for an overnight to visit friends and the waterpark. The staff was wonderful and the hotel looked as they though were undergoing some renovations. Our kids suite was great, nice and clean. We enjoyed the waterpark. Overall a great visit and would return again.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
Ask shell7435 about DoubleTree by Hilton Hotel Boston North Shore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrew H, Manager at DoubleTree by Hilton Hotel Boston North Shore, responded to this review
January 11, 2013
Dear Shell 7435,

I am delighted that you had such an enjoyable experience at our hotel. We strive for providing a wonderful and rewarding experience for our guests and your kind words make me feel as though we are succeeding. We are wrapping up what I like to call a beautification, or rather a multi-million dollar renovation, and are delighted that you enjoyed our enhancements. We look forward to having you back soon and would enjoy showing you our complete product.

Thank you again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
2 helpful votes 2 helpful votes
“Horrible”
2 of 5 stars Reviewed December 28, 2012 via mobile

At hotel right now. Checked in room not made up, fire alarm going off next door, bathroom door locks and kids are stuck in!!! Do not come here... Just noticed in my room the fire alarm in my room is pulled off the wall.... Must be the same problem my neighbors have!!!

  • Stayed December 2012
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
Ask Mka4972 about DoubleTree by Hilton Hotel Boston North Shore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Justin W, Manager at DoubleTree by Hilton Hotel Boston North Shore, responded to this review
January 1, 2013
Dear mka4972,

I appreciate you taking the time to fill out the TripAdvisor as all guest praise and feedback is appreciated. For your future visits, we would enjoy the opportunity to rectify a frustration while you are staying at the hotel and encourage you to communicate it to us during your visit. As for a fire alarm, we take our fire emergency procedures very seriously and respond to alarms immediately. Unfortunately, it is out of our control when these situations happen. Please do contact me if I may be of further assistance and we look forward to having you back.

Sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Peabody, Massachusetts
1 review
2 helpful votes 2 helpful votes
“great personalized customer service”
5 of 5 stars Reviewed December 25, 2012

The Double Tree by Hotel Hilton in Danvers really made our family getaway an extra-special treat. The personal and friendly attentiveness by all the hotel staff was beyond exceptional--without even our requesting, the staff offered many services to make our family get-away the royal treatment; for example, we brought a family DVD that they played on the big screen in the main room. . .JUST FOR US (of course, other guests were welcomed to join). The flexibility of being able to use our room whenever while having fun at the water park made it so ENJOYABLE.

Thanks to Andrew Hall of Double-Tree and all his staff, we have started to make this our yearly holiday family tradition (2012 is our 2nd year).

Thanks from the Belanger Family

Room Tip: Also, the king size bed with two singles in an alcove for our 2 children, really gave a nice ambien...
See more room tips
  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
Ask BelangerLaw about DoubleTree by Hilton Hotel Boston North Shore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Justin W, Manager at DoubleTree by Hilton Hotel Boston North Shore, responded to this review
December 28, 2012
Dear BelangerLaw,

We sincerely appreciate all of the compliments regarding your recent stay and have passed on your kind words to our staff. Our...
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stanfordville, New York
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“Hotel conversion and renovations improving property”
5 of 5 stars Reviewed December 24, 2012

I had a wonderful experience at the Doubletree North Shore Hotel. This hotel was recently converted to a Doubletree and is still going through very extensive renovations. The Health Club was great including pool and whirlpool. The room was very nice and recently renovated. Internet was working fine. No issue during heavy use over our stay. Very severe weather made it necessary as a precautionary measure to move our room. Staff accomodated this by significantly upgrading our room and providing other benefits so that our hotel experience remained a positive one. The staff overall were great. Monique and Tara at the front desk were especially helpful. They truly made sure our visit was a very enjoyable one. The food in the restaurtant was very good. The bartender Michael was extremely pleasant. Wound up staying up till midnight in great converation and drinks. He was expecting his first child any minute. I am sure he will make a wonderful dad. Overall my wife and I had a wonderful couple of days and look forward to returning soon. Before closing I must include that the welcoming cookies were a special treat. If you nicely ask the people at the front desk for an extra one I feel confident you will be pleasantly rewarded.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
Ask Mitch L about DoubleTree by Hilton Hotel Boston North Shore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Justin W, Manager at DoubleTree by Hilton Hotel Boston North Shore, responded to this review
January 4, 2013
Dear Mr. Mitch L,

I am so pleased that our team members were able to turn a negative into a positive for your stay and thank you for understanding that we wanted to take precautionary measures for your comfort during the northeastern. Tara, Monique, and Michael are three of our service champions and they appreciate your kind words. I look forward to meeting you on your next visit.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Comfort Inn North Shore
Great value on a similar hotel
Danvers, MA
3.5 of 5 stars 172 Reviews
Show Prices
Still looking for a hotel?
Highly rated hotels in or near Danvers
Trendy
Loews Boston Back Bay Hotel
Loews Boston Back Bay Hotel 4.5 of 5 stars 1,539 reviews
Romantic
Bass Rocks Ocean Inn
Bass Rocks Ocean Inn 4.5 of 5 stars 158 reviews
Luxury
Hotel Commonwealth
Hotel Commonwealth 5.0 of 5 stars 1,800 reviews
Good for business
Rockport Inn and Suites
Rockport Inn and Suites 4.5 of 5 stars 275 reviews
Show Prices ABS:HotelCheckRates-d321151?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d77574?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d258705?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d1467511?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Also consider these accommodations in or near Danvers
Residence Inn Boston North Shore... 4.0 of 5 stars 58 reviews Courtyard Boston Danvers 3.5 of 5 stars 72 reviews Comfort Inn North Shore 3.5 of 5 stars 172 reviews TownePlace Suites Boston North S... 3.5 of 5 stars 61 reviews
Show Prices ABS:HotelCheckRates-d94195?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d94200?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d126071?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d223992?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
View all 9 hotels in Danvers, ranked by popularity

Been to DoubleTree by Hilton Hotel Boston North Shore? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about DoubleTree by Hilton Hotel Boston North Shore

Also Known As:
Coco Key Hotel And Water Resort - Boston
Sheraton Ferncroft Hotel
Sheraton Danvers
Danvers Sheraton
Address: 50 Ferncroft Road, Danvers, MA 01923 (Formerly CoCo Key Hotel & Water Resort - Boston)
Phone Number:
Region: United States > Massachusetts > Danvers
Amenities:
Bar/Lounge Business Center Fitness Center Free Parking Kids Activities Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 9 hotels in Danvers
Price Range: $$
Hotel Class:3.5 star (3.5*)
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Travelocity, Booking.com, Expedia, Hotwire, Tingo, Venere and Hotels.com so you can book your DoubleTree by Hilton Hotel Boston North Shore reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage DoubleTree by Hilton Hotel Boston North Shore, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
DoubleTree by Hilton Hotel Boston North Shore
Enter dates & see best prices* (from our partners)
Show Prices