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“Nice new place” 4 of 5 stars
Review of Residence Inn Boston Logan Airport/Chelsea

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Residence Inn Boston Logan Airport/Chelsea
3.0 of 5 Hotel   |   200 Maple Street, Chelsea, MA 02150   |  
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Ranked #1 of 4 Hotels in Chelsea
GreenLeadersBronze level
Albuquerque, New Mexico
Top Contributor
60 reviews 60 reviews
17 hotel reviews
Reviews in 28 cities Reviews in 28 cities
25 helpful votes 25 helpful votes
“Nice new place”
4 of 5 stars Reviewed June 15, 2013

This RI looks pretty new. The staff is friendly. It has a nice little pool if you're traveling with kids. We booked an award stay before flying out early the next morning. AC unit got loud after about 30 min. Don't let them make you feel that Floramo's is the best restaurant in the universe. There are closer places to Logan if you're in a hurry. The guys working the desk/shuttle were replaying their night out for a while after it was pretty obvious that we were ready to get on the shuttle.

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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263 reviews from our community

Traveler rating
    165
    77
    15
    4
    2
See reviews for
63
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (71)
Date | Rating
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  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
New Haven, Connecticut
Contributor
17 reviews 17 reviews
5 hotel reviews
Reviews in 11 cities Reviews in 11 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed June 13, 2013

Spend a quick visit in Boston and stayed at this out of the way location as it was close to family who live nearby. What a great surprise --- amazing modern rooms and amenities and really enjoyed the breakfast which was both greaty variety offered as well as meticulously maintained and stocked by staff.

  • Stayed May 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richmond, Virginia
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 12, 2013 via mobile

Great stay!
Meg at front desk was super, everyone else was excellent!
Bartender Kate (yes they have a lounge) was great, great service & food while watching the games!
Health club & pool was money!
Overall an excellent hotel & comfortable stay.

  • Stayed June 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bermuda
Senior Contributor
42 reviews 42 reviews
20 hotel reviews
Reviews in 23 cities Reviews in 23 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed June 9, 2013

We we're due to stay an additional night in the Hyannis, Mass. area, but due to the hotel we received online our decision was to cut our losses and rebook in the Boston, Logan area. We arrived early; the Front Desk agents were very professional. Another night was required for our departure back home, the hotel was fully booked and we were waitlisted. Upon our arrival back at the hotel late that afternoon we received notification the same room had cleared, but unfortunately not at the same rate as originally booked through the third party. The additional night cost $191.00. While driving here we noted the area, but were pleasantly pleased with the location of the hotel which is within walking distance to a Supermarket. Our room was fully equipped with 2 burner stove stop, sink, dishwasher, full size fridge, dishes, utensils. On the ground floors there is swimming pool, gym, lounge area with internet desks, breakfast area and elevators. Our shower was spacious for two,disappointed no tub. The television can be rotated by hand for your direct viewing. There is a night light for evening use so there's no need to turn on the main light in the bathroom. The hotel provides drop off and pick up shuttle service to the T. Station. Things that I didn't like, the hallways can be noisy and depending on guest occupying the room above you this can is disturbing. I also think they're trying to be too green - more towels please!!!!
We will be back, now that we know the location. Good for early departuring flights out of Boston.

Room Tip: All I can say the hallways can be slightly noisy (loud talking guest or children running the hall wa...
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  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Irvine, California
1 review
5 of 5 stars Reviewed June 8, 2013

I stayed in Residence inn Chelsea for 6 months. The Rooms in the Hotel are new and quite nice. The staff is quite professional. The Shuttle service is amazing. They have very friendly and helpful staff for running the shuttle. I was daily commuting to office with Frank in the morning and Victor in the evening. They both are very helpful, always on time and always friendly. They always made my stay as good as home. I would recommend this hotel to anyone travelling down to Boston Logan Chelsea.

  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cambridge, Ontario
Senior Contributor
22 reviews 22 reviews
13 hotel reviews
Reviews in 15 cities Reviews in 15 cities
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed June 3, 2013

I agree with all the other customers about this hotel: great rooms, great breakfast, friendly and helpful staff.

The shuttle is free and about a 10 to 15 minute drive to the Airport T Station (subway). If the shuttle has to go to the airport to pick up or let off travelers, they do that first which can add another 10 minutes to the trip. On the way back, you need to call the hotel from the T Station and they send the shuttle to pick you up. The wait time varied but never more than 10 minutes. There are pay phones at the station. One time we did the airport tour on the way back to the hotel. My partner and I were fine with this because the rates were very good; but I think that our traveling companions would have liked to be able to get back to the hotel to rest a bit before supper and this wasn't that convenient for them.

  • Stayed May 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clearwater, Florida
Top Contributor
101 reviews 101 reviews
28 hotel reviews
Reviews in 37 cities Reviews in 37 cities
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed June 2, 2013

We had a late flight from Tampa on Thursday with plans to stay 3 additional nights in Boston for Memorial Day Weekend. Our flight was delayed, and we were unable to use the hotel's shuttle which stops running at midnight. The cab ride from the airport was $20 with tip, so we were not all that upset. We were aware of the shuttle cut-off before our arrival. The hotel was ready for us when we arrived and we were able to quickly check-in and go to our room.

The 1 bedroom suite was great, it was clean and felt more roomy than some other suites we have had at other Residence Inn properties. We asked for and received a quiet room and we had no trouble with noice of any kind.

The next morning, we enjoyed our free breakfast and took the shuttle back to the airport to catch the T into downtown boston. Several other guests took advantage of the shuttle as well but they were returning to the hotel later that day.

Overall, everything was as expected and our limited exposure to the staff was all positive. We highly recommend the hotel to anyone who need a hotel close to the airport or if you are looking to save a few dollars on your first night of arrival.

  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Residence Inn Boston Logan Airport/Chelsea

Address: 200 Maple Street, Chelsea, MA 02150
Location: United States > Massachusetts > Chelsea
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Swimming Pool Airport Transportation
Hotel Style:
Ranked #1 of 4 Hotels in Chelsea
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Boston Logan Airport/Chelsea 3*
Number of rooms: 128
Official Description (provided by the hotel):
You've truly landed when you touch down at the stylish new Residence Inn Boston Logan Airport / Chelsea. This new hotel is located minutes from Logan International Airport, just a bridge away from Downtown Boston and the City of Cambridge. This historic inner suburban oasis greets you with warm, friendly hospitality. Every detail of our upscale all-suite hotel reflects the energy and vibrancy found in this diverse city. Featuring sophisticated decor, luxurious bedding and an abundance of amenities, our hotel is uniquely suited for business travel, weekend getaways or extended stays away from home. Every suite includes a full kitchen with separate living, working, and sleeping areas and complimentary wireless internet. Relax and unwind in our indoor heated saltwater pool or energize with an invigorating workout in our fully equipped fitness center. In the morning guests can enjoy a complimentary hot breakfast buffet, while evening offers our chic lobby lounge as a great setting to meet friends or co-workers for cocktails. ... more   less 
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