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“Visit ended right” 5 of 5 stars
Review of Panera Bread

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Panera Bread
66 Parkhurst Rd, Chelmsford, MA 01824
978-654-7986
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Ranked #16 of 69 restaurants in Chelmsford
Restaurant details
Senior Contributor
22 reviews 22 reviews
19 restaurant reviews
Reviews in 15 cities Reviews in 15 cities
5 helpful votes 5 helpful votes
“Visit ended right”
5 of 5 stars Reviewed November 28, 2013

My office decided to order lunch the day before thanksgiving. We called it in, a coworker went to go pick it up, but when we opened up the bag at the office .... 1/2 of our order was missing. I called Panera and they put me right through to the manager, Steve. Steve was very apologetic and wanted to make it right. He asked if I could come back to get the rest of it, so I did. Upon arrival he came right over with the bag of our missing order and an envelope of money. He had refunded our whole order. This was over and above what I expected, but it was much appreciated. We will order from Panera again.
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Date | Rating
  • English first
  • Any
English first

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