I waited until our return home before writing this review in order to compare our experience at the Queen Anne Inn to the other historic B&B we were staying in during our US stay. Sadly the comparison is not favourable.
The Queen Anne is an old building and we were not expecting state of the art amenities, but good service and a convenient spot to stay in Chatham. It was great to borrow some towels and beach chairs on one day so we could go to the beach.
Our experience was clearly not the same as other reviewers during the summer. Our room had an odd smell, that in the end we decided was the a/c unit. The a/c units in both the room and the bathroom were very noisy but were needed as the room was very warm. One of the chairs on the balcony was broken and speedily removed when this was reported, however we had to ask again for replacement and then one of the replacement chairs was not in the best condition and difficult to sit on.
It was the breakfast service that was the real frustration. The first day it was fine, our oatmeal and pastries arrived without any real wait. On the second morning we were told that they were out of oatmeal - OK, however I still do not understand why it took close to an hour for a bowl of bran flakes and a plate with muffins, toast and pastries to arrive, the waitress tried to excuse this as due to a large group arriving unexpectedly . However the long wait for a continental breakfast was repeated on the third morning - a long delay for the order to be taken, another 20 minutes to be informed they still did not have any oatmeal, my bowl of fruit arrived at this point but it was another 15/10 minutes for a bowl of bran flakes to arrive for my husband. Another hour for breakfast.
We were then asked for a compulsory $4 gratuity per day for breakfast included in the room rate on check out, when I eventually tracked someone down to give our keys to as there was no one on the reception desk at check out time.
It was expensive - £800+ ($1200) through Trailfinders for three nights - and we felt the worst value of our holiday.
- Official Description (provided by the hotel):
- The Queen Anne Inn Café & Lounge is one of Cape Cod's most beautiful full service inns. Named after Queen Anne of England, the inn is located in Chatham, MA, a picturesque fishing village on the outer Cape Cod. This over 165 year-old building was transformed to a traditional inn in the 1800’s. We are proud to be New England’s oldest continually operated inn, offering a historic setting combined with modern amenities to create a romantic ambience.We have everything you’ll need under one roof, with more activities available at your fingertips. The relaxing environment at the inn is made up of a dedicated staff, delightful rooms, a very private restaurant with an excellent chef and a large garden with a sparkling pool, exercise room and private Massage Sanctuary. Guests can also experience everything the beautiful town of Chatham has to offer. Whether you want to relax at the nearby children friendly beach, go on a biking or fishing adventure, stroll through the shops on Main Street or take a day trip to Martha’s Vineyard, Chatham offers something for everyone year round! ... more less
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- Also Known As:
- Queen Anne Hotel Chatham