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“Excellent hotel, very clean, great service” 5 of 5 stars
Review of Boston Marriott Burlington

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Boston Marriott Burlington
3.5 of 5 Hotel   |   One Burlington Mall Road, Rt 128 & 3A, Burlington, MA 01803   |  
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Special Offer
Stay for Breakfast!
Ranked #4 of 6 Hotels in Burlington
GreenLeadersSilver level
Riverview, Canada
Contributor
13 reviews 13 reviews
9 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
“Excellent hotel, very clean, great service”
5 of 5 stars Reviewed October 11, 2012

This is a great hotel. Rooms are clean and a good size. Hotel is very quiet. Location is convenient for my business. Service is great. Hotel is a bit pricey but worth the extra spend. Close to some nice restaurants and shopping.

  • Stayed October 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marri0ttBurlington, General Manager at Boston Marriott Burlington, responded to this review, October 18, 2012
It is wonderful to learn you were able to enjoy many aspects of the Boston Marriott Burlington. Located just off the highway and down the road from a major shopping mall, we are happy you were able to take advantage of our central location. For future stays, we offer a variety of discount packages including a Stay for Breakfast Package which offers accommodations in either one king bed or two double bedded rooms, breakfast for two adults and two children 12 and under in Summer Winter. We look forward to welcoming you back again soon.
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480 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (108)
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English first
Tipperary, Ireland
Senior Contributor
30 reviews 30 reviews
11 hotel reviews
Reviews in 20 cities Reviews in 20 cities
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed October 8, 2012 via mobile

Firstly, I should state, I stay here a lot for work so there maybe a small bit of familiarity breeding contempt about this review. I am not compelled to stay here but because a lot of us from the same company use the hotel, it is easier to get things done and socialise with colleagues.

The hotel itself is pretty good and as good as I have found in the area. The rooms are comfortable having recently been renovated. Great TV and the bed is comfortable. The breakfast is also very good and the bar is good for food and has a nice enough atmosphere if you want to go for a drink as long as it is not Wednesday night which is a very very bad Kaaoke experience which would scare you back to your room fairly quickly.

There are a couple of things they could fix:
Charges for Internet in the room are high and at this stage I believe Internet should be free in a business hotel of this standard.
The gym is also very poor with low ceilings and a very clausaphobic feeling.

For a business hotel, these are basic items I would expect much better from.

Still, not a bad place to stay, if you have reason to be in the area.

Stayed October 2012, traveled on business
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Marri0ttBurlington, General Manager at Boston Marriott Burlington, responded to this review, October 18, 2012
Thank you for choosing to stay with us while traveling on business. We are happy you are able to enjoy your time while here and we appreciate your feedback. We appreciate you bringing these points to our attention as it helps us to improve in our services offered. Thank you and we hope you have the chance to visit us again soon at the Boston Marriott Burlington.
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Southington, Connecticut
Senior Contributor
25 reviews 25 reviews
18 hotel reviews
Reviews in 18 cities Reviews in 18 cities
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed October 2, 2012

While the Burlington Marriott is clean and well-run, with a friendly desk staff, I found there were a couple of things that left me wondering if I was at a hotel with a less exalted reputation. First, I was amazed that this hotel doesn't provide free wifi. Free wifi is the norm in every hotel I've stayed in for the past several years. Imagine my surprise when a hotel as pricey as the Marriott still charges for use. My visit was a weekend getaway, a chance to unwind, so I was less than thrilled when the housekeeping staff decided that 8:15 in the morning was a good time to vacuum the hallways. So much for sleeping in! I ate dinner at the pub, and it was okay, nothing spectacular. My room was fine, although somewhat smaller than I expected it would be for such a premium price. The bed was very comfortable and the bathroom perfectly fine.

  • Stayed September 2012, traveled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Marri0ttBurlington, General Manager at Boston Marriott Burlington, responded to this review, October 11, 2012
We appreciate the time you took to share your experiences with us. We will share your comments with the housekeeping team and address your concerns with them. Our commitment to our customers is our highest priority and we truly regret any inconvenience you may have experienced. For future stays, our Superior and Concierge level rooms include complimentary high-speed internet access. We hope you have the chance to visit the Boston Marriott Burlington again soon.
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Boston, Massachusetts
1 review
1 of 5 stars Reviewed October 1, 2012

A great property with very competent staff. The people in the concierge lounge were great and most thoughtful. The selection of food was very limited in the lounge as all Marriott's are controlled by the bean counters which makes the stays a little less the you would want but again the staff was outstanding

Room Tip: had no problem with any room
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  • Stayed September 2012, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marri0ttBurlington, General Manager at Boston Marriott Burlington, responded to this review, October 11, 2012
Your kind comments regarding your stay and the staff are appreciated. Thank you for bringing these points to our attention. We will review them further with the team. We hope to welcome you back to the Boston Marriott Burlington again soon.
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Massachusetts
Top Contributor
125 reviews 125 reviews
19 hotel reviews
Reviews in 61 cities Reviews in 61 cities
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed October 1, 2012

Stayed at the Boston Marriott in Burlington recently while meeting friends on a visit. We chose this hotel based on past reviews of the location, cleanliness and staff. We were not disappointed. We arrived early and used the time to drive the 1/4 mile down the road to the Burlington Mall, which was great. Later we returned to our clean room, got ready with the extra towels we had ordered and ate at one of the restaurants within the hotel Summer Winter. We had a fabulous meal and afterwards went to the Irish Pub also in the hotel, where we played a few games of pool, listened to the jukebox music playing and socialized. We will definitely use this hotel in the future based on the location, cleanliness and modern rooms, good solid service, choice of restaurants within the hotel and being a reasonably priced Marriott.

  • Stayed September 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marri0ttBurlington, General Manager at Boston Marriott Burlington, responded to this review, October 11, 2012
Thank you for sharing your stay with us. We are thrilled you were able to enjoy our central location and our onsite restaurants; Summer Winter and Fitzwilliams Irish Pub. It was a pleasure to have had you here. We look forward to welcoming you back to the Boston Marriott Burlington again soon.
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ny
Contributor
17 reviews 17 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed September 30, 2012

Just returned from 3 nights at Marriott. Very nice hotel. Everyone was helpful and nice. We got bagels and coffee from Starbucks there in morning. Had a light meal at the pub one night. Both experiences were good. Our room was large, clean, and bed very comfortable.Bathroom was spacious. We were in area for a wedding, and the location was convenient to our destination.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marri0ttBurlington, General Manager at Boston Marriott Burlington, responded to this review, October 1, 2012
It appears you were able to experience so much while here. We are delighted you were able to enjoy our onsite dining options during your stay. It would be our pleasure to welcome you back to the Boston Marriott Burlington the next time you are in the area.
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Denver, Colorado
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 27, 2012

The Boston Burlington Marriott was a fine choice for a conference. The staff really made the stay superb. I left a phone charger and headphones, and they didn't bat an eye and had them for me 2 days later when I came back to pick them up. Food at the hotel was terrific. Front desk and conference staff top notch.

Room Tip: All were pretty quiet.
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  • Stayed August 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marri0ttBurlington, General Manager at Boston Marriott Burlington, responded to this review, October 1, 2012
It is great that you were able to enjoy your time at the Boston Marriott Burlington and we look forward to sharing your comments with the team. Thank you for your kind words and we hope to see you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Boston Marriott Burlington

Address: One Burlington Mall Road, Rt 128 & 3A, Burlington, MA 01803
Location: United States > Massachusetts > Burlington
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Green Hotel in Burlington
#3 Romantic Hotel in Burlington
#4 Business Hotel in Burlington
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Boston Marriott Burlington 3.5*
Number of rooms: 419
Official Description (provided by the hotel):
Located near the Lahey Clinic and Hanscom Air Force Base, the hotel offers 419 rooms equipped with high-speed Internet access. Convenient to Boston Logan Airport. Enjoy the newest addition to the hotel Chopps American Bar and Grill. ... more   less 
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Also Known As:
Boston Marriott Burlington Hotel Burlington
Marriott Burlington
Burlington Marriott

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