Check-in was quick, and the front desk staff was very friendly.
When we walked into our room, we liked it right away. The furnishings appeared to be modern and practical. The TV had an excellent picture, especially in HD. The bed was clean and comfortable, although I could do without the throw pillows. As I always do, I checked thoroughly for bed bugs, and am happy to report that I did not find any.
The hallway right outside the bathroom had a bunch of dark long hairs on the floor, and appeared to not have been cleaned. I called housekeeping, and they were there in 10-15 minutes to clean it up. They cleaned the entire tile area (not just the area with the hair), and after 10 minutes, they apologized and the issue was done. This must have been an oversight, and I appreciated the quick and professional response.
The bathroom was clean, and the shampoo/soap smelled very nice. The design of the bathroom was a bit odd however, as you could not close the door if you are sitting on the toilet....it was a very tight fit between the door and the toilet.
After we went out for dinner, we returned to the hotel and ordered room service for dessert. The woman taking the order was friendly and helpful, and our order came within 30 minutes. The server/delivery person was not friendly at all and didn't even say thank you, but I didn't let that bother me. The dessert was very good, and I'm glad we ordered it.
The night's sleep was very good, and the bed proved to be extremely comfortable.
All in all, I was happy with my experience, and would stay at the Burlington Marriott again.
- Official Description (provided by the hotel):
- Located near the Lahey Clinic and Hanscom Air Force Base, the hotel offers 419 rooms equipped with high-speed Internet access. Convenient to Boston Logan Airport. Enjoy the newest addition to the hotel Chopps American Bar and Grill. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Priceline, Expedia, Hotels.com, Booking.com, Marriott, Travelocity, Odigeo and Tingo so you can book your Boston Marriott Burlington reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Boston Marriott Burlington Hotel Burlington
- Marriott Burlington
- Burlington Marriott