We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“The Villas at Highway's Edge” 4 of 5 stars
Review of The Mansion at Ocean Edge Resort & Golf Club

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Save
You added The Mansion at Ocean Edge Resort & Golf Club to your Saves list
The Mansion at Ocean Edge Resort & Golf Club
4.0 of 5 Hotel   |   2907 Main Street, Brewster, MA 02631   |  
Hotel amenities
Ranked #1 of 2 Hotels in Brewster
Certificate of Excellence
Chicago, Illinois
Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“The Villas at Highway's Edge”
4 of 5 stars Reviewed July 13, 2013

This is a beautiful, clean, and well-tended resort property. There are multiple pools on property, beach access, daily activities, terrace bar and restaurant overlooking the water, central location, and a friendly, accommodating staff eager to assist at every turn.

That is, if you book The Mansion - NOT the Village.

Both are highlighted on the website, which features a large hero photo of a wooden walking path meandering out to a secluded section of sandy seafront. This and the name of the property combine to imply that the hotel is a Mansion on the edge of the ocean. Which is only half true.

If you don't book the Mansion specifically, and are unaware there is a difference, you will find that your room is neither at a Mansion nor at the ocean's edge. It is, instead, a quarter mile down the road, across the highway, and a short drive (not a walk) to the beach. In fact, village units don't even enjoy access to the Mansion's private beach, either, making your ocean escape a shuttle ride away. Book accordingly.

Upon discovering that our room was not at The Mansion, as we had mistakenly presumed from resort photography, and a Google map of the property, and the NAME of the resort, we expressed our disappointment with a friendly desk representative who informed us that this distinction confuses lots people.

This revelation was, of course, at the moment of check-in, of little consolation to us, and even less consoling to our son who'd been eagerly anticipating frequent trips between the beach and the pool. The unit we had been assigned, we then learned, didn't even have a pool adjacent to it. Again - the shuttle would have to take us there.

The desk rep was very pleasant in explaining that all of these details are spelled out on the website. But that if you book through a third party service, which I imagine most comparison shoppers do, the difference between The Mansion and the Village becomes even muddier, as such critical booking details become even harder to find.

And that is the whole point to this review. We ended up paying a considerable amount more to "upgrade" to a room we thought we had booked at a much lower rate. I do not think this is a bait and switch necessarily, or intentionally deceitful, but one can't help but feel disappointed when expectations are so completely misaligned with the experience.

Yes, the resort is beautiful. The rooms were some of the nicest we've seen anywhere. The private beach was a few-minute walk away and very pleasant. And I've awarded it four stars on the merit of it being an exceptional property – but truthfully, I've paid less to stay at the Fairmont Maui. So, in terms of value for the money, I can't say we felt we got what we paid for.

One final note that soured our otherwise pleasant stay: the stated $25/day "resort fee" is a mandatory charge they tack on for all kinds of inclusive perks and activities, like pool access and "free" wifi (as it was advertised on hotels.com). I really wish these properties would be more transparent and just charge more for the room than bury these surcharges with meaningless terms like "resort fee." Yes, I understand these are fairly common in the industry...but it's not like you can opt out of them. So why not just add this cost to the cost of the room in the rate that's quoted up front so people know exactly what the true cost is going to be? Bottom line: You can't advertise that you have pools and beach access and "free" wifi as part of the package, and then tack on another $25/day at the end of the trip. It's dishonest.

But if you have the disposable income and only settle for the best, this is the place to stay near Brewster - no question about it.

Room Tip: If beach access is important to you, stay at The Mansion, not the Village.
See more room tips
  • Stayed July 2013, traveled with family
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

434 reviews from our community

Traveler rating
    279
    103
    27
    14
    11
See reviews for
192
133
1
30
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (128)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Any
English first
Mumbai (Bombay), India
Level Contributor
15 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed July 12, 2013

Visited end of June 2013 with my family (me, my wife, our two young kids and my wife's mother). The property is stunning with a fantastic 3-acre front lawn, great private beach and indoor/outdoor pools. We had a very luxurious and comfortable three-bedroom apartment with a fully equipped kitchen. Cathy Strizzi, our hostess, was exceptional and helped with all our requirements. The hotel is conveniently located so as to allow easy access to other parts of the Cape such as Provincetown, Chatham and Falmouth. We stayed three nights but would have loved to go a full week! Definitely will be back next year!

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas, Texas
1 review
4 of 5 stars Reviewed July 8, 2013

This resort is in a good centralized location on Cape Cod for easy and short trips to surrounding towns with more attractions (Orleans, Chatham, Wellfleet, etc.) for shopping and dining but is in a quiet neighborhood with private beach access that is ideal for a short getaway. The recently renovated Mansion side rooms are gorgeous, large, well decorated but do not have actual ocean views at the resort is set back from the beach by about .25 mile. The resort grounds are decent with a good sized pool, tennis courts, green space and private beach down a hidden path. However, the spa and gym facilities are decidedly subpar.

Our primary complaint is that when we booked the trip we requested a spa treatment and were provided with a direct number to call to set up our desired appointment time and treatment. We called and made an appointment with E-Spa (which we did not lean until much later is actually down the road from the resort, not a part of it) without trouble. But it was never made clear by the resort staff that the spa was actually not connected with the resort itself (note they do have spa treatments available if you schedule to have someone come specifically to the resort on your appointed day). The day of our appointment we arrived at the resort's "spa" only to discover no one was around. After discussing with some of the staff in the adjoining pool area for some time trying to sort out the confusion, we received a call from E Spa and realized that the appointment was actually elsewhere. We were late to our appointment and while the actual treatment was very good at E Spa, it was cut a bit short because of the confusion. On the upside the resort ended up comping us a meal to make up for the confusion.

One other issue (which is not unique to resorts) is that the food on site is incredibly overpriced. The first afternoon that we arrived we just wanted a snack and had a "cheese platter" at the Ocean View Terrance (does actually have an ocean view) which consisted of a few meager slices of cheese, crackers and fruit for a whopping $28 (we later purchased about 3 lbs of fresh assorted cheeses along with crackers at a shop in Chatham for the same price). We also had an eye-popping $8 glass of milk one night as room service when my wife suffered some heartburn. While these expenses should not be make or break when the average room is $425 nightly, you can get a better local experience/value by going off the resort for dining.

Room Tip: Although there is no "ocean view" in the Mansion rooms, ask for a ocean facing room as the...
See more room tips
  • Stayed July 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vernon, Connecticut, United States
2 reviews
5 of 5 stars Reviewed July 8, 2013

Our stay at the Mansion Villas were fantastic. The rooms were just redone in Tommy Bahama decor and the staff was fantastic. A really special place to watch the suset was the Ocean Terrace that was on the property. We enjoyed the food and the service was exceptional.
A special shout out to Jennifer, Sam and Adam who made sure that everything was to our liking !!!
The ocean and beach was a great place to unwind. The staff were also very accommodating and worked very hard .
I can't wait to return !

  • Stayed June 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, Massachusetts
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 5, 2013

We just got back from a mother/daughter getaway and had a great time. We were booked into the "Villas", I asked if they had any upgrades available and were upgraded to the Mansion (west wing).

The room was so adorably cozy and very clean. The staff friendly and cheerful. I will absolutely be going back.

Room Tip: Stay at the Mansion.
See more room tips
  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
75 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed July 3, 2013 via mobile

This is a beautiful resort with lots of amenities. We stayed in the west wing of the mansion. The room was large and nice. We packed our own beach chairs and umbrella only to find that they are provided for you at the beach. The stff was very helpful.

  • Stayed June 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bolton MA
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed July 1, 2013

So went went to The Mansion this past weekend from Fri to Sunday for my birthday. The room was absolutely beautiful, the sheets and beds very comfy, loved the robes too. Liked the two sinks, one in the bath one outside, good for 2 people. Even tho it rained everyday it was still fun. Both the Pub downstairs and the outside bar was great. Room only had a view of the treetops, but it was still okay.

The downfall - the great wedding of the century that was taking place on Sat - went to the pool around 2, was told I couldnt use it due to ..the wedding. Everywhere I went, an employee would mention ..the wedding. So I took a shuttle to the Villages, where every kid imaginable was swimming, was there 15 min and it rained - not their fault, of course. While on my way over I got stung by something (no idea what) and my neck swelled to the size of Arnold Swarteneger (sp). Went to dr today as a matter of fact - the driver of the shuttle told me I must have "brought it from the beach" whereas, I never went to the beach. Oh well.

Annie, the bartender in the downstairs Pub was wonderful, so down to earth and friendly. Saw her the second nite too and she made it a point to bring out a cake and sing happy birthday to me - she was great. All the folks I ran into practically saluted when I showed up, even when I lost my room key. They were all great. Just wish I could have used that pool for the 10 minutes the rain stopped - the indoor pool was FILLED w/little kids and so loud.

All and all, a good time, the renovated rooms are just beautiful. Probably wouldnt go back, thou, its a tad expensive and you never know about....the weddings!!!

  • Stayed June 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay
Hotels you might also like...
Also consider these accommodations in or near Brewster
11.8 mi away
Blue Water on the Ocean
Blue Water on the Ocean
#8 of 20 in South Yarmouth
4.0 of 5 stars 149 reviews
5.5 mi away
Pleasant Bay Village
Pleasant Bay Village
#2 of 10 in Chatham
4.5 of 5 stars 408 reviews
12.5 mi away
Ocean Mist Beach Hotel & Suites
Ocean Mist Beach Hotel & Suites
#12 of 20 in South Yarmouth
3.5 of 5 stars 244 reviews
Show Prices
Show Prices
Show Prices
14.5 mi away
SeaCoast Inn
SeaCoast Inn
#1 of 22 in Hyannis
5.0 of 5 stars 1,138 reviews
12.7 mi away
Red Jacket Beach Resort & Spa
Red Jacket Beach Resort & Spa
#7 of 20 in South Yarmouth
4.0 of 5 stars 444 reviews
20.7 mi away
Surfside Hotel & Suites
Surfside Hotel & Suites
#5 of 13 in Provincetown
4.0 of 5 stars 608 reviews
Show Prices
Show Prices
Show Prices

Been to The Mansion at Ocean Edge Resort & Golf Club? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Mansion at Ocean Edge Resort & Golf Club

Address: 2907 Main Street, Brewster, MA 02631
Location: United States > Massachusetts > Cape Cod > Brewster
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Brewster
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — The Mansion at Ocean Edge Resort & Golf Club 4*
Number of rooms: 121
Official Description (provided by the hotel):
Contact us directly at Ocean Edge for best rates. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotwire, Jetsetter, Booking.com, Odigeo, Orbitz, Priceline and Hotels.com so you can book your The Mansion at Ocean Edge Resort & Golf Club reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Mansion At Ocean Edge Resort & Golf Club Brewster, MA - Cape Cod

Owners: What's your side of the story?

If you own or manage The Mansion at Ocean Edge Resort & Golf Club, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.