Booked four nights here and stayed in the East wing of the mansion. Room is clean but as other reviewers have said it just isn't a great place to stay with small children. Pools are expectedly crowded as is the beach. Problem with the beach is its on a stretch with a ton of rocks so it's not really possible to go swimming without shoes. Other problem is there are stairs everywhere and no pavements so we are spending a lot of time walking on the road. Food at the main restaurants and service is fine. Front desk clerk didn't acknowledge me for 5 minutes while she attended to a question from the restaurant manager. She wasn't friendly at all. Neither was I by the time I left the front desk. After a 6 hour drive all I wanted was a smile and a hello not an excuse to be annoyed. No help with out bags was offered, with a 20 stairs a 3 year old and an 18 month old it was a fun time getting into the room. Had to call for a pack n play twice. What is it with asking for cribs in hotels? It always seems to take an eternity. Anyway its an expensive hotel an average experience.










