First night was wakeful...no hot water at 8pm....fixed at 9:30pm. Ran a tub at 10pm dirty...compensation offer..breakfast...big deal.
Second day Matt Moore got involved(resort manager). We were upgraded in our room and offered dinner at the pub. Meal was fabulous...as was the service.
Now the rooms. First room was a basement level. Sterile and very uninviting. All tile without a rug to be seen. Might be nice in the summer, but frigid in winter. Also listened to EVERY footstep above us....never mind the dirty laundry cart on or "porch". Second night we were moved to the top floor. Nice room..very average. Could almost hear the full conversation of the suit next door. They are also dated that the tv's in the bedrooms were big enough for boat anchors...so old. Wi-fi was extra....What...in this day and age when my local donut shop provides it!!???????
Not a first class operation at all.
High point was the server at the pub. She was awesome...actually gave her the price of our "free" meal as a tip...that good.
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- Also Known As:
- Ocean Edge Resort And Golf Club
- Ocean Edge Resort & Golf Club Hotel Brewster
- Ocean Edge Hotel
- Ocean Edge Resort Cape Cod
- Ocean Edge Cape Cod
- Ocean Edge Brewster Ma
- The Villages At Ocean Edge Resort & Golf Club Brewster, MA - Cape Cod