Stayed over night at the Hyatt place recently. Everyone working there seemed so nice and very helpful when we needed a cab and such. When getting into bed I realized they did not have any blanket or comforter on the beds, just a sheet. When I called the front desk they informed me that they didn't have any comforters left because they were 'so busy'. They offered me more sheets? Weird. I then went down to the lobby to speak with the manager who was awfully rude and gave me an attitude. I didn't realize I had been speaking with him on the phone before so when I got down stairs his words were "I TOLD you we have waffle sheets" (what the hell are waffle sheets?!) then looks at his employee and then says "see what you can find in the basement" umm no thanks dude never staying here again. Advice for the Hyatt place Braintree, fire your horrible manager and buy some extra comforters.
- Also Known As:
- Sheraton Braintree
- Braintree Sheraton
- Official Description (provided by the hotel):
- The brand new Hyatt Place Boston/Braintree is an upscale, modern hotel in the heart of the south shore. Located only 20 minutes from downtown Boston, the hotel features 204 king and double bedded guestrooms, 5 meeting/banquet rooms and a spacious, aesthetically pleasing gallery lobby. The gallery lobby is made up of: the cafe offering Starbucks specialty coffee drinks, limited bar menu and 24 hr. food availability; the guest kitchen offering free upgraded continental and hot skillet breakfast every morning to all guests; the e-room offering 3 computers with print, copy and fax services including remote printing from your guest room; the great room offering plenty of flexible, comfortable seating to relax.The hotel is anchor to the new South Shore Place - 40,000 square feet of food and retail outlets such as Starbucks, Qdoba, Five Guys, Jos. A. Bank Clothiers, Vitamin Shoppe and the soon to open Legal Seafoods Restaurant. Ideally located in North Braintree at the intersection of Route 93 to Boston and Route 3 to the south shore and Cape Cod, the hotel is only 1 to 3 miles away from large office parks such as Braintree Hill Office Park, Batterymarch, and Crown Colony. The hotel is also in walking distance to the South Shore Plaza shopping mall (offering over 300 shops and restaurants) and conveniently located close to the Quincy T (Red line) and Boston Logan Express. ... more less
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