We stayed here as part of a group in late February. On the plus side, the reservations / front desk representative was wonderful both on the phone and in person. The rooms are reasonably sized and the large screen televisions are actually wonderful. On the downside, the cafe offerings on the first floor are exquisitely awful. Worse, only one person works in the cafe. We were trying to feed a group of 11 as the weather was awful and the restaurants in walking distance all had 45 minute waits. The person working in the cafe was officious and unhelpful and several times recommended that we go someplace else. Really? But far worse was the shift manager who never helped her once AND instead sat at the bar eating her dinner, which was take out from another restaurant. It took 90 minutes to get food out to everyone and every bit of it was microwave food. The rooms are nice. The price is right. But don't expect service or edible food.