After multiple terrible eating experiences here, my partner wanted to give it one more shot. We waited fifteen minutes to even be greeted at our table. Nice start. Our server, tatum, was very sweet though. She definitely tried to make our experience a nice one.
Justin, the assistant GM, stopped by our table and convinced me to tell him about my issues with this place. I was hesitant because I work in a food service environment and the last thing I wanted was anything free or to just be another complaining customer. However, I made him aware of all of the issues I have had and had this evening. He was very professional with his responses and really restored my faith in Dave and Buster's as an eating establishment. He is truly excellent in the front of the house.
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