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“I give this place a zero.” 1 of 5 stars
Review of Quality Inn

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Quality Inn
2.0 of 5 Hotel   |   100 Trowbridge Road, Bourne, MA 02532   |  
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Hotel amenities
Ranked #2 of 7 Hotels in Bourne
Somerville, Massachusetts
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
“I give this place a zero.”
1 of 5 stars Reviewed June 24, 2014

The quality of service is not good at this hotel.
Don't ever stay here. I am appalled by this place. I had reservations scheduled 2 nights ck in fri. Stayed for MMMA. Graduation.
Feces in the pool area. No elevator. Bathroom toliet over flowed. Walked in the room had Mold smell. Not clean. Water Stained ceiling. Couldn't be relaxed and didn't feel safe. The slider didn't lock. Deck had lemons and potatoe on the patio. The parking lot side door was not locked. Very unprofessional I asked if maintence was on duty. No they don't work on weekends. Had to check out the following morning will never go back. I don't know how this place is still in business. I give this place a zero rating.

Stayed June 2014, traveled with family
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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59 reviews from our community

Traveler rating
    8
    14
    19
    6
    12
See reviews for
17
14
5
8
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • German first
  • Any
English first
Hudson, Florida
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed June 10, 2014

We had a wedding to go to at the country club a short distance from this hotel. Some accomodations were very good such as the Tavern with food being next door, the beds were comfortable and the room was clean. Unfortunately there seemed to be quite a bit of maintenance going on. The 2nd floor room above the breakfast area was being worked on and quite a bit of noise was very obvious. We had problems in 2 rooms with part of the bath accessory falling apart and also a shower head in one of the rooms.In a room on the first floor at one point water dripped from a ceiling light. We had several children with our group and was told there was a pool and jacuzzi, when we arrived we were told it was closed but later was told it was closed because of health reasons. Steve, the clerk who signed us in was very accomodating and very friendly.The groom who chose the hotel was told if we booked 10 rooms we would get 10% off,we were told 30 rooms had to be booked. Since we did not book 10 rooms,we tried to use our Triple AAA card but was told since they gave us 10% off for the pool we could not use it.I felt that was not accomodating and the Triple AAA card should have been used.When we booked we asked for two beds and was told there was only a King available,when we got there and some of our party checked in without reservations they were given rooms with 2 beds.The hotel is old and a lot of maintenance seems to be going on. The price is average but could be much less for what was available with this hotel. We probably would not stay there again.

Room Tip: Very hard to say which rooms were good, seems as if the hotel needs some updating.
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  • Stayed June 2014, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Hartford, Ct
Top Contributor
71 reviews 71 reviews
20 hotel reviews
Reviews in 30 cities Reviews in 30 cities
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed June 9, 2014

We needed a place to stay prior to an early morning ferry to Martha's Vineyard. We had previously stayed at a nearby competitor hotel and were less than satisfied. The Quality Inn was clean, comfortable, staff was very friendly, and it was nice to relax and have a drink in The Tavern after a long drive that evening. Bed and pillows were very comfortable, nice air conditioning that didn't blow right on you, nice hot shower with decent water pressure. Continental breakfast the following morning was very nice with great coffee! We will definitely stay here again when we need a room in this area.

  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, Massachusetts
Top Contributor
154 reviews 154 reviews
21 hotel reviews
Reviews in 53 cities Reviews in 53 cities
70 helpful votes 70 helpful votes
4 of 5 stars Reviewed May 18, 2014

I spent one night here with the my son and a friend. While the motel isn't new, it is clean. Our room was spacious and very tidy, the beds were comfortable and they were able to provide us with a cot. You can hear the Bourne bridge traffic since you are located almost on the roundabout but with the windows closed, the noise didn't bother us. The motel has an indoor pool and hot tub (all of which were very clean) and provides a complimentary breakfast that has an extensive spread including a waffle iron and fresh fruit. They do a good job for a 1970s motel.

  • Stayed May 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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West Yarmouth, Massachusetts
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 24, 2014

friendly staff and efficient front desk staff(especially overnight on Thursday and Friday when I made reservation and then checked in); very friendly housekeeping staff and breakfast attendant.

The bed was the most comfortable bed ever! Very clean hotel (especially the bathroom).

  • Stayed April 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
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Vatican City, Italy
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed January 6, 2014

I stayed at the Bourne Quality Inn during the January 2014 blizzard. I was very impressed with the one man staff, a giant named Steven. It seemed that he was running the hotel singlehandedly for the duration of the storm, at least during the day shift. He was very polite and efficient, but perhaps overworked. To my knowledge, he was running the desk, answering the phones, doing the housekeeping (at least in the hallways), preparing/maintaining the continental breakfast, repeatedly mopping and running a vacuum throughout the hotel- all while using a shovel to remove the 15" of snow that was falling. I saw him with that shovel for at least 6 hours on both Thursday and Friday, he was tireless. In spite of his workload, he still was intensely polite, and even carried my luggage in during the height of the storm. By contrast, the other staff I dealt with during the storm were either a) asleep on the overnight shift or B) did not speak very much English. Over two days and into the morning of the third, you could actually tell when the big guy was working because you could get in and out of the hotel. Otherwise, there were snow drifts blocking every exit, probably from 5 PM until 8 AM. The parking lot itself was very dangerous, with 6 inches of snow laying in it. The desk clerk managed to keep paths to the cars open, but he couldn't shovel out the whole parking lot.

Room Tip: bring snowshoes
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  • Stayed January 2014, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rhode Island
Top Contributor
122 reviews 122 reviews
29 hotel reviews
Reviews in 52 cities Reviews in 52 cities
52 helpful votes 52 helpful votes
3 of 5 stars Reviewed December 1, 2013

Perfect location for anyone who is visiting the National Cemintary in Bourne and want to stay overnight and return back to the cementary the next day. It is only a short drive. Hotel does have an indoor pool and a resturant on the grounds. In the summer months one can sit outdoors on the patio for lunch and dinner. Bar area is small but staff is friendly. Rooms are large with micro and refrigerators.

  • Stayed November 2013, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about Quality Inn

Address: 100 Trowbridge Road, Bourne, MA 02532
Phone Number:
Location: United States > Massachusetts > Cape Cod > Bourne
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 7 Hotels in Bourne
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Quality Inn 2*
Number of rooms: 43
Official Description (provided by the hotel):
The Quality Inn® hotel overlooks the Cape Cod Canal, the gateway to Cape Cod. This charming area features world-class beaches like Turo Beach, Monuments Beach, Sagamore Beach. The coastal towns of Hyannis, Falmouth, Martha's Vineyard and Provincetown are just minutes away. Additional attractions close to this Bourne, MA hotel include the Nantucket Island ferries like the Freedom Cruise Line, along with the Steamship Authority and Hy-Line Cruises, the Gallo Ice Arena, Sandwich Glass Museum and Cape Cod Central Railroad. Several golf courses, entertainment venues and recreational opportunities are nearby. After a busy day of shopping or sightseeing, come back to the hotel and relax with a delicious meal or enjoy a refreshing drink in our full-service restaurant, Trowbridge Tavern. ... more   less 
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Also Known As:
Quality Hotel Bourne
Quality Inn Bourne

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