I've been staying there on and off a night or so a month for over a year. The rooms were always clean not pretty but functional. There can be a lot of noise as the rooms all surround the pool. People walking up and down halls at all hours.
Lately, the staff is increasing rude they were never pleasant to begin with. You would think seeing my face and credit card like clock work they could be a bit friendly but no. Now R U D E not just unpleasant but snippy and put out. I have zero patience for staff who can't handle faking a smile and saying thank you when you hand them your credit card.
I haven't had a room not in need or repair in the last 6 visits. Broken tv remotes, shades, toilet seats that you cant fully lift because the counter top is cut funny, shower heads etc. This last time the white bathroom vanity was held together with black duct tape and there were long back strands of hair in the towels...every towel. How do you manage that?
I chose not to stay that night nor will I ever again.
- Official Description (provided by the hotel):
- Welcome to Bedford Plaza Hotel. Located 18 miles from Boston, Massachusetts, we offer warm, inviting accommodations with a host of luxury amenities and services.With easy access to historic Massachusetts places like Lexington and Concord as well as the vibrant city of Boston, Bedford Plaza Hotel offers the best of both worlds-a peaceful setting that’s close to dozens of exciting New England attractions. The town of Bedford is a hub for corporation like IBM and SAP, making it an ideal choice for business travelers too. ... more less
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