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“"Visiting family in the area"” 5 of 5 stars
Review of Doubletree Hotel Boston/Bedford Glen

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Doubletree Hotel Boston/Bedford Glen
3.5 of 5 Hotel   |   44 Middlesex Turnpike, Bedford, MA 01730   |  
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Ranked #1 of 3 hotels in Bedford
Rochester
1 review
1 helpful vote 1 helpful vote
“"Visiting family in the area"”
5 of 5 stars Reviewed April 26, 2012

A very lovely hotel with all the amenities we want. We find the check in/out personnell very professional and friendly. My young boys are so happy to hang out with family in the pool, play.the WII in the lobby, watch sports games in the restaurant and lobby and then settle down for a great night sleep in the most comfy beds. There's plenty of lounging areas to sit relax with our family we come to visit. The food is excellent, prices reasonable and the servers are most pleasant, never rushing us. The rooms are impecably clean and spacious. I can't say enough about The Double Tree Bedford/Glen. Try this one out!!

Stayed April 2012, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lynne_luongo, General Manager at Doubletree Hotel Boston/Bedford Glen, responded to this review, May 4, 2012
Thank you!
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440 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (62)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
White River Junction
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed April 22, 2012

A very well maintained hotel; check in personnel provide excellent customer service; the dining facility provides tasty food which tho moderately priced is a good value and well prepared. If something is not to your liking they are very responsive in the restaurant. The property is attractive and enjoyable as an envrionment. The pool and work out area are kind of a long way from the rest of the hotel, but very nice.

Room Tip: If you have mobility issues request a room close to the desk; views out windows are all pleasant wit...
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  • Stayed April 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lynne_luongo, General Manager at Doubletree Hotel Boston/Bedford Glen, responded to this review, April 24, 2012
Thanks for the review! In addition to asking for a room close to the Lobby, you can ask for the Satellite entrance and park behind the building. That entrance is also closer to the pool! Hope to see you again!
Lynne
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Dallas, TX
Contributor
20 reviews 20 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 18, 2012

You don't mind being away from home for business when you can stay in a place like this. Great pool and fitness center. Resort style atmosphere. Great staff, always ready with the infamous DoubleTree cookies. The restaurant in the hotel is very good and honestly reasonable in terms of cost. Full bar service with decent house wines. Plenty of free parking. Restaurants and the Burlington Mall are close by. The beds are like sleeping at home. I always stay here when I am doing business in and around the Boston area.

  • Stayed February 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lynne_luongo, General Manager at Doubletree Hotel Boston/Bedford Glen, responded to this review, April 24, 2012
Thanks for mentioning the restaurant! Our chef has worked diligently to put together a menu that is price friendly and not your typical hotel dining menu. Glad you enjoyed it. Hope to see you again, thanks for your business!
Lynne
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New York
1 review
5 of 5 stars Reviewed April 18, 2012

We loved it! As a new couple, this was our first trip out of NYC. Our purpose of this trip was to see Kevin Hart and we just looked for a hotel around the Theatre District of Boston. Because quality of hotel is very important to me and it was my boyfriend's first time at a hotel, I was looking for the best hotel. I was lucky enough to find such a good priced hotel near the Boston area with such an amazing quality of service and amenities. The shower was amazing, the bed and pillows were super comfortable; we were definitely impressed. We absolutely loved our stay at the Doubletree Hotel in Bedford Glen. Everything was beyond than expected and if we ever find ourselves having to travel to Boston again, I would choose this hotel without a doubt!

Room Tip: Our room was located in the back and had no issues regarding noise.
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  • Stayed April 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lynne_luongo, General Manager at Doubletree Hotel Boston/Bedford Glen, responded to this review, April 23, 2012
Thank you so much! I am glad that our hotel exceeded your expectations. Please visit us again, and I do hope that you had a great time in Boston.
Lynne
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Albany, New York
Senior Reviewer
9 reviews 9 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 9, 2012

Helpful staff, Great Pool open until 10pm, workout area, Breakfast was wonderful, Room service was VERY reasonable for the the kids. I did have a billing issue, the breakfast was to be included in the room rate but was charged separate, the issue was resolved.

  • Stayed April 2012, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lynne_luongo, General Manager at Doubletree Hotel Boston/Bedford Glen, responded to this review, April 18, 2012
Thanks for the great review! I am so sorry that we did not get your package right the first time, but glad to hear your billing was resolved. We hope to see you again.
Lynne
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Jose, Costa Rica
Senior Contributor
35 reviews 35 reviews
24 hotel reviews
Reviews in 28 cities Reviews in 28 cities
28 helpful votes 28 helpful votes
1 of 5 stars Reviewed April 8, 2012

After staying at this hotel for the past 7 years on a regular basis, about 8-10 times a year I will now make it my mission to make sure that I or anyone I know will ever stay here again. The restaurant staff decided to close at 10am on a Sunday morning without notice, leaving all guests that had no had their breakfast yet without having it. The reason given to us by the front desk staff was that they had a private function and decided to close early without letting the hotel or its guests know about it.

Room Tip: Don't go there.
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  • Stayed April 2012, traveled on business
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lynne_luongo, General Manager at Doubletree Hotel Boston/Bedford Glen, responded to this review, April 18, 2012
Dear guest,
I am sorry to hear that you have stayed with us approximately 60-70 times and that the impact of the missed breakfast has made you extremely unhappy with us. I will certainly work on better communication within the team. It is true on Easter that we do hold a large brunch, however, we were serving our a la carte breakfast menu until noon as we always do on the weekend. We did cease to offer the buffet breakfast at 10:00AM. Again, I am sorry that you will not give us another chance, however I fully understand your discontent and will work to improve our communication to our guests.
Lynne
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chorley, United Kingdom
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 6, 2012

I have stayed at this hotel twice now on business , it is large and sometimes you have a long walk to your room but the facilities , rooms and food were excellent. The staff were very friendly and they have a good transfer rate to Boston airport with a local company. I would definately stay here again.

Room Tip: Choose a room close to reception or you could have a long walk
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  • Stayed March 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lynne_luongo, General Manager at Doubletree Hotel Boston/Bedford Glen, responded to this review, April 18, 2012
Thanks for your great review! Please come and see us again!
Lynne
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Doubletree Hotel Boston/Bedford Glen

Address: 44 Middlesex Turnpike, Bedford, MA 01730
Phone Number:
Location: United States > Massachusetts > Bedford
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 3 hotels in Bedford
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Doubletree Hotel Boston/Bedford Glen 3.5*
Official Description (provided by the hotel):
Just a half-hour outside Boston, the hotel's rates and amenities make it a great family choice. ... more   less 
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Also Known As:
Doubletree Hotel Boston
Doubletree Bedford
Bedford Doubletree

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