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“not very happy with the visit” 2 of 5 stars
Review of Super 8 Waldorf

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Super 8 Waldorf
2.0 of 5 Motel   |   3550 Crain Highway, I-95 Exit 7A, Waldorf, MD 20603   |  
Hotel amenities
Ranked #10 of 12 Hotels in Waldorf
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61 reviews from our community

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Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    2 of 5 stars
  • Rooms
    1.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2 of 5 stars
  • Cleanliness
    2 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
Franklinton
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 13, 2013

First the desk clerk hit on me, then my teenager daughter discovered that someone had been sleeping in her bed (except they weren't sleeping!). When I reported it, I was first told no other rooms were available, then when I asked that the linens be changed (!!!) that all the maids had gone home. Finally under protest, someone came and changed the bed. Also, it was supposed to be a non-smoking room, yet the a/c smell made it clear it had been used for a smoking room recently and for a long time, much to the disgust of my allergies.

  • Stayed July 2013, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service

Review collected in partnership with Super 8

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
clifton
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
Reviews in 18 cities Reviews in 18 cities
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed June 27, 2013

We arrived at the place a little over 4 PM. The receptionist was busy and but knew that was there waiting. She did not even poke her head up to day that she will be "right there" She was not happy to be there at all. While checking me in, she answered the phone and had a verbal argument on the phone.
The lobby had a very strong cigarette smoke smell. I started coughing the moment I walked in.
The room assigned to us was initially114. It also had a very strong cigarette smoke smell even though I requested a non smoking room.
I checked the bed covers and there I found fresh stains on the bed.
I called the front desk and requested a new room. The lady did not even apologize for the state that the room was in but continued to sound unhappy and irritated.
The next room given to us was 109. Better in a sense that it did not smell as bad as the first room. But the sheets were so suspicious so I bought new bedsheets at the nearby mall across the street.
It also had linoleum floors so it helped tone down the smell I think.
It also had a new flat screen tv.
Over all I have it a poor review because of the service and condition of the rooms.
I booked my reservation through delta miles and paid$80 plus tax.

  • Stayed June 2013
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington DC, District of Columbia
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed June 18, 2013

At check-in the front desk person was rude and could not express her lack of interest in assisting me any more than she did. Her attitude was discourteous and rude. She needs customer service training if she is assigned as the front desk personnel responsible for receiving customers. As a result of her lackluster reception - I immediately changed hotels and willing paid the change fee.

  • Stayed June 2013, traveled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Super 8 Waldorf

Address: 3550 Crain Highway, I-95 Exit 7A, Waldorf, MD 20603
Location: United States > Maryland > Waldorf
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Wheelchair access
Hotel Style:
Ranked #10 of 12 Hotels in Waldorf
Price Range (Based on Average Rates): $
Hotel Class:2 star — Super 8 Waldorf 2*
Number of rooms: 59
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Also Known As:
Super 8 Waldorf Hotel Waldorf
Super Eight Waldorf
Waldorf Super 8
Waldorf Super Eight

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