Not being one to write these things, this is somewhat emotionally hard. My wife and I unfortunately had to stay in this motel for longer than anyone should have had to endure. We were met with the knowledge that the room we requested and had reserved was unavailable. Along with that, a stale cigarette stench overpowered the place. The lobby and breakfast area LOOKED clean enough, but the rooms (at least RM 206) were NOT so clean. Again, the smell of cigarette smoke in our NON-SMOKING room was overpowering. Along with that, the security latch on the door was broken, the furniture was old, faded, and beat-up, the tub was dirty and stained, with mildew on the shower walls, the refrigerator was nasty inside and out, the microwave was okay outside but dirty inside, the heating and air unit was always blowing high, and was either Hell or the North Pole, with no middle ground, and the high-speed internet was intermittent.
The next morning I went to turn on the TV to find out that the remote control was broken. BUT when I went to manually turn the TV on, I found that it had been unplugged AND there was no RGB cable! The remote, which had no back, WAS working. Having to rush out, I stopped at the desk to let them know about the TV, but no one was there, and I could not wait. When we got back that evening, I tapped on the desk window to see about getting a short cable. The "night manager" seemed annoyed and was very offensive in his tone and attitude! NOW I read the other reviews on this motel and WISH TO GOD that I had read them earlier. The complaints are TRUE, and I really can't BELIEVE that nothing has been or is being done!
I intend on using everything within my power to bring attention to SUPER 8 WALDORF and Wyndham Hotel Group, and to bring about a change to this motel! NO ONE should have to be forced to suffer such horrible service and lodging, because to the best of my knowledge, there IS NO REFUND (meaning Wyndham DOES NOT stand behind the Hotels/Motels they represent)! More to follow, I'm sure . . . (vsm)
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.