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Hilton Garden Inn Waldorf: Traveler Reviews

3.0 of 5
10385 O'Donnell Place, Waldorf, MD 20603
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Hilton Garden Inn Waldorf
Ranked #1 of 12 hotels in Waldorf
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83 reviews from our community

    Trip type
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Panama City Beach, Florida
Reviewer
3 reviews 3 reviews
3 hotel reviews
“WITHOUT A DOUBT !”
5 of 5 stars Reviewed November 8, 2012

This hotel was referred to me by a friend I was most impressed by the wonderful warm greetings I received by the staff. without a doubt they are phenomenal ! the outreach my family and i received during our stay there's not enough words to explain how they touched our hearts at such a difficult time after losing a family member, we couldnt help but noticed the bartender victor took 11 orders without writing anything down and got every orderd right ! and rememberd all of our names after dinning in the restaurant the night before. thats just one of the things you dont forget. the condolances and the nice card with the kind words you just dont find that anywhere ! before I close this i would also like to praise the general manager Amanda and the front desk girls Rebeca,Nanda,Diamond and the whole staff for a wonderful wonderful job you all where great .

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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See 2 more reviews by 907MARLENE for Waldorf
Ask 907MARLENE about Hilton Garden Inn Waldorf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amanda D, General Manager at Hilton Garden Inn Waldorf, responded to this review
November 9, 2012
Dear 907Marlene,

Thank you for taking your time to review our hotel. We were so honored to host you and your family during your difficult time. I am so glad that our staff took good care of you! Should you be in the area again, consider us your Waldorf "home" ! We'd love to have you.

Yours in Hospitality,

Amanda Devlugt
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Waldorf, Maryland
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Fantastic”
5 of 5 stars Reviewed November 7, 2012

I switched to this hotel after a bad night in another. I was impressed from the moment I walked in. They are next to lots of shops and restaurants. Nice area. Very bright, clean and cheery lobby. Check in was quick, thorough and friendly. The room was clean, refrigerator/microwave in the room, flatscreen tv. Mattresses have pressure control for firm to soft settings. - I ordered room service after a long day and was advised that there was a wait as a lot of orders were in, but that I could get food pretty quickly if I wanted to pick it up. I had no problem with that - happy to be told it was an option. Victor has been mentioned in other reviews - and it's no lie - he is detail oriented, friendly and so helpful. A true gem of an employee/human - he and the rest of the staff brightened my day. So impressed - definitely recommend this hotel and commend it's staff.

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask MaddTish about Hilton Garden Inn Waldorf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lothian, Maryland
1 review
“Very Impressed!”
5 of 5 stars Reviewed October 28, 2012

this hotel is by far the best i have stayed at in the last several years! about 30 minutes after we got into our room, the front desk called up to make sure everything was ok with the room, and asked if we needed anything, which i thought was very nice! the room was very nice, clean, and the fridge and microwave was a welcome sight. this hotel looks to be very new, but it seems as though they actually CARE about their guests and their property. the little soaps and shampoos in the bathroom were not your average run of the mill bargain products....it was all top shelf items such as bath and body works. the beds are VERY nice, and have adjustable comfort settings. the property outside was impressive as well. there are parking spaces designated and made specifically for electric cars, and are complete with charging stations! no funky smells, very friendly staff, and top of the line hotel. THANK YOU!

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Jeff H about Hilton Garden Inn Waldorf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amanda D, General Manager at Hilton Garden Inn Waldorf, responded to this review
October 30, 2012
Dear Jeff H,

Thank you so much for taking your time to review our hotel! I am so pleased to hear that you enjoyed your stay with us! We take pride in providing our guests with great customer service and I am so happy we were able to do so with you!

Thank you for staying with us and we look forward to your return at our property! You can count on us at the Hilton Garden Inn Waldorf!

Yours in Hospitality,

Amanda Devlugt
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California
Contributor
20 reviews 20 reviews
19 hotel reviews
Reviews in 18 cities Reviews in 18 cities
7 helpful votes 7 helpful votes
“Wonderful Stay!”
5 of 5 stars Reviewed October 14, 2012

I was leery of staying in this area because I am not familiar with it but I'm sure glad I picked this hotel! The room was immaculate, staff was phenomenal and the made-to-order breakfast was delicious! The on site gym was also great with very modern exercise machines.


If you prefer to eat out there is a Bostons restaurant withing walking distance. I really enjoyed how fast the internet was as well. I stayed for two nights and will stay here again next time I am in the area!

If time permits check out the mall about a half mile away its a great mall.

  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask bbhottie about Hilton Garden Inn Waldorf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Waldorf, Maryland
1 review
2 helpful votes 2 helpful votes
“best hotel staff I ever encountered”
5 of 5 stars Reviewed October 10, 2012

For the last 10 years I have spent 75% of my time in hotels and never taken the time to write one review until now the staff at this hotel is by far the most friendly,courteous and knowledgable I have ever come across. they deserve 7stars. the hotel itself is very nice also but the always smiling, friendly staff is off the charts

  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
Ask tsscholl about Hilton Garden Inn Waldorf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amanda D, General Manager at Hilton Garden Inn Waldorf, responded to this review
October 12, 2012
Thank you for reviewing our hotel! We are so pleased to hear you enjoyed your stay with us!

Our staff is dedicated to service, and we are so pleased you have had the opportunity to experience it!

Thank you again for choosing to stay with us at the Hilton Garden Inn Waldorf, and we look forward to your return!

Yours in Hospitality,

Amanda Devlugt
General Manager
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Courtyard by Marriott Waldorf
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Waldorf, MD
4 of 5 stars 66 Reviews
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Additional Information about Hilton Garden Inn Waldorf

Also Known As:
Hilton Garden Inn Waldorf Hotel Waldorf
Hilton Garden Inn Waldorf Hotel
Address: 10385 O'Donnell Place, Waldorf, MD 20603
Phone Number:
Region: United States > Maryland > Waldorf
Amenities:
Business Center Fitness Center Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotels in Waldorf
#1 Business Hotels in Waldorf
Price Range: $$
Hotel Class:3 star (3*)
Reservation Options:
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