I switched to this hotel after a bad night in another. I was impressed from the moment I walked in. They are next to lots of shops and restaurants. Nice area. Very bright, clean and cheery lobby. Check in was quick, thorough and friendly. The room was clean, refrigerator/microwave in the room, flatscreen tv. Mattresses have pressure control for firm to soft settings. - I ordered room service after a long day and was advised that there was a wait as a lot of orders were in, but that I could get food pretty quickly if I wanted to pick it up. I had no problem with that - happy to be told it was an option. Victor has been mentioned in other reviews - and it's no lie - he is detail oriented, friendly and so helpful. A true gem of an employee/human - he and the rest of the staff brightened my day. So impressed - definitely recommend this hotel and commend it's staff.