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Crowne Plaza Hotel - Baltimore North: Traveler Reviews

3.0 of 5
2004 Greenspring Dr, Timonium, MD 21093-4114 (Formerly Holiday Inn Select Baltimore North)
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Crowne Plaza Hotel - Baltimore North
Ranked #3 of 3 hotels in Timonium
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155 reviews from our community

Traveler rating
    46
    26
    41
    20
    22
See reviews for
Families
35
 
Couples
21
 
Solo
17
 
Business
59
 
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Date Rating
usa
Top Contributor
74 reviews 74 reviews
24 hotel reviews
Reviews in 32 cities Reviews in 32 cities
24 helpful votes 24 helpful votes
“Fit the bill for family/business mixed holiday”
3 of 5 stars Reviewed December 20, 2012

Stayed here in mid-Dec. for a mixed purpose trip. Had adjoining rooms as requested, but on a lower floor facing the interstate--too much traffic noise. Sat. evening there was a very large party in the lobby--had to take a detour through the back halls of the hotel to get to our rooms. Great location in north Baltimore area, but not close to anything in the city limits. Easy access to interstate (see note above).

Room Tip: Ask for upper floors away from the interstate side
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  • Stayed December 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask knittermom about Crowne Plaza Hotel - Baltimore North
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Medford NJ
Contributor
20 reviews 20 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
5 helpful votes 5 helpful votes
“Great Value in the Baltimore Harbor Area”
5 of 5 stars Reviewed December 17, 2012

As a business traveler I am very select about where to stay,The staff and management are very friendly and accommodate all of your needs,most of the rooms have been recently upgraded and have a very upbeat decor I would recommend this hotel to all business and leisure travelers.

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
See 2 more reviews by Matt K for Timonium
Ask Matt K about Crowne Plaza Hotel - Baltimore North
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David M, General Manager at Crowne Plaza Hotel - Baltimore North, responded to this review
December 19, 2012
Thank you very much for taking the time to let us know of your positive experiences here at the Crowne Plaza Baltimore. We hope to have to pleasure of serving you again in the near future.

David Marsh - General Manager
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1 review
1 helpful vote 1 helpful vote
“Not The Best Experience”
3 of 5 stars Reviewed December 10, 2012

My boyfriend booked a room at the Crowne Plaza to attend an event there and I joined him to make a fun weekend out of it. In most cities I have visited, the Crowne Plaza is considered to be a higher than average hotel so I was excited. When we were getting off the exit we both noticed that a whole side of the hotel faced the highway and hoped we wouldn't get one of those rooms. The first impression was really nice and the atrium style lobby was decorated nicely for Christmas. Check-In was fast and we asked the woman at the front desk if our room faced the highway and she said no. However, it was in fact a room facing the highway and the sound of traffic was very prominent through the window, especially the loud trucks. The room wasn't what I expected from a name like Crowne Plaza. There was aN old style wallpaper that was peeling in quite a few spots and had an ugly border around the top. The bathroom had a granite looking counter top but the tile floor and shower were obviously older. I turned the shower on to make sure the water got hot and as soon as the water hit the back of the tub a brown substance washed down into the tub and extremely grossed me out. From that point on I didn't feel sure that anywhere in the room was actually clean. We decided to have dinner at the restaurant in the hotel called Northern Lights, and the decor was nice there. The girl who seated us was also our waitress but there was also what seemed like a manager helping out. Throughout our entire dinner they both asked us the same questions as the other and didnt seem to grasp that only one of them should continue serving us. It was really annoying to get asked twice for drinks, dinner, refills and the check. Overall it wasnt the worst experience ever and no one gave us bad service, but between the dinner confusion and the seemingly old and unclean room i'd have to say our stay there was unfortunately disappointing.

Room Tip: Make sure its not facing the highway and ask for an updated room if they have any.
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  • Stayed December 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Emerce10 about Crowne Plaza Hotel - Baltimore North
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston, Texas
Top Contributor
92 reviews 92 reviews
44 hotel reviews
Reviews in 50 cities Reviews in 50 cities
32 helpful votes 32 helpful votes
“Dirty and Noisy--Stay Somewhere Else!”
1 of 5 stars Reviewed December 7, 2012

I checked in late and was really tired. My room was right across from the elevator but I was too tired to ask for another one. It was like being on a freeway. The doors and walls must be paper thin, because you hear every sound of the guests and hotel staff going up and down. I also could not get hot water for a shower. When I complained to the desk, they apologized, telling me they're working on an upgrade, but did nothing. Food in the restaurant was mediocre, at best. The floor was sticky near the continental breakfast. We had meeting there for about 50 participants and the staff was friendly and helpful, but the continental breakfast was old and stale. Stay someplace else!

Room Tip: Don't accept a room near the elevator. Doors are not sound-proofed!
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  • Stayed December 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask RickyMM about Crowne Plaza Hotel - Baltimore North
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David M, General Manager at Crowne Plaza Hotel - Baltimore North, responded to this review
December 19, 2012
Thank you for staying with us. I apologize for the noises you heard during your stay with us. I understand that a quiet and peaceful room is a basic expectation of any hotel. I also appreciate your recognition of our friendly and helpful staff. I hope we have the opportunity to welcome you back to the Crowne Plaza Baltimore.

David Marsh - General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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“Don't Risk it”
1 of 5 stars Reviewed November 20, 2012

This hotel made me sick. I am very allergic to cigarette smoke and mold, and my so called non-smoking room with cigarette burns int the carpet had both. After walking through smoke filled hallways, I talked to the less than interested clerk to verify that my room was non-smoking. He advised that it was, as every floor there is half smoking and half non-smoking. What??? Supposedly, this room came with breakfast. However, I never received my coupons after check in. Although, it would not make any difference. You don't get a hot Buffett, only the measly and worst continental breakfast ever. I suppose the owner doesn't want to spend too much money on breakfast, as it consisted of a few stale bagels, a nasty scone, brown bananas, an orange and an apple (only if you get there before 6:30 am, otherwise they run out). Even at 6:30, the Buffett was out of everything, and I couldn't get anyone to get me any cream cheese. The room on the other hand was very spacious and dirty. The duvet cover was brown instead of white. I guess they never clean those. The walls and vents contained legions of dust. Oh wait, you do get a complimentary paper, every other day on your stay. I will never visit a Crowne plaza again. Disgusting!

Room Tip: Just don't stay here.
See more room tips
  • Stayed November 2012, traveled on business
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
Ask K I about Crowne Plaza Hotel - Baltimore North
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David M, General Manager at Crowne Plaza Hotel - Baltimore North, responded to this review
December 4, 2012
I was certainly concerned to learn you experienced so many issues as a guest at our hotel. You can rest assured that every floor is not half smoking and half non-smoking. We do have one small smoking area to accommodate our smoking guests. The rest of the hotel is completely non-smoking. Your review shows that we failed to meet our own high standards, and I am very sorry for that. Thank you for letting us know.
David Marsh - General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Crowne Plaza Hotel - Baltimore North

Also Known As:
Crowne Plaza Timonium
Crowne Plaza Hotel Timonium
Address: 2004 Greenspring Dr, Timonium, MD 21093-4114 (Formerly Holiday Inn Select Baltimore North)
Phone Number:
Region: United States > Maryland > Timonium
Amenities:
Business Center Fitness Center Free High-Speed Internet Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 3 hotels in Timonium
Price Range: $$
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Welcome to the Crowne Plaza Baltimore North! Nestled in the heart of Timonium, between downtown Baltimore and Hunt Valley, the Crowne Plaza Hotel in Timonium, Maryland offers you easy access to the best of Baltimore, including the Inner Harbor, the unique Camden Yards baseball park, and the outstanding National Aquarium. Our hotel offers our guests luxurious lodging and unparalleled amenities like our unique Sleep Advantage Program. In addition, we offer a new outdoor pool, complimentary high-speed wireless Internet access in every room, as well as free parking. Corporate guests benefit from lodging in our Hunt Valley hotel because we're close to the Baltimore Convention Center, the Greater Baltimore Medical Center, nearby corporate centers, business parks and downtown Baltimore. This hotel in Baltimore - Timonium, is pleased to offer our guests a 24-hour fitness center by Nautilus with a variety of equipment and flat screen TVs. You can dine in our contemporary restaurant Northern Lights, which serves an impressive menu and signature cocktails with impeccable hospitality. Also, enjoy our seasonal Tiki Bar Thursday - Saturday located by our outdoor pool. When you need an ideal setting for your event, our hotel in Baltimore, the Crowne Plaza, is "The Place to Meet". With two ballrooms, 18 meeting rooms and a new 11,000 sq. ft. Atrium Exhibition Center, we have it all. Choose the Crowne Plaza Baltimore North in Timonium. ... more   less 
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