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“Great Stay” 5 of 5 stars
Review of Hilton Garden Inn Solomons

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Hilton Garden Inn Solomons
3.0 of 5 Hotel   |   13100 Dowell Road, Dowell, Solomons, MD 20688   |  
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Ranked #1 of 3 Hotels in Solomons
Clinton, MD
Top Contributor
56 reviews 56 reviews
32 hotel reviews
Reviews in 32 cities Reviews in 32 cities
39 helpful votes 39 helpful votes
“Great Stay”
5 of 5 stars Reviewed July 5, 2012

This was my first stay at this hotel and I had a very good experience. Please note that the hotel is about 5 min drive from the actual Solomon's Island, so if you are not familiar with the area, this might be helpful to know. The staff provided excellent service with helping me to decide what to do, where to eat, etc, they also catered to my needs (fresh towels & pillows upon request). My room was clean and very quiet (340). The pool area was very nice with plenty of lounge chairs. I didn't eat at the hotel so I can't rate that service. If I had any complaints, it would be that my room was not cleaned until after 3pm during my stay (which didn't really bother me) and the TV did not have the capability to order movies (a feature that I prefer, but can do without). Very small complaints. I would definitely stay here again!

Room Tip: Although 5 min from Solomon's Island, its a straight drive!
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  • Stayed July 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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221 reviews from our community

Traveler rating
    131
    62
    13
    8
    7
See reviews for
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62
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • Any
English first
maryland
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed June 23, 2012

If you stay here request that you DON'T get Room 235. As another review stated it is is next to the air conditioner unit and they are constantly running.... Sounds like a freight train. Not kidding. When asked about moving to another room, they of course didn't have anything available. I slept in my car. Again not kidding. I cut my stay short and went home early. Also after spending $150+ a night you have to pay $12.95 for breakfast. Just down the street are other hotels that offer a complimentary breakfast. Very disappointing for a Hilton.

  • Stayed June 2012
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Hilton Garden Inn Solomons, responded to this review, June 29, 2012
Dear mom2cam,

Thank you for taking the time to write a review of our hotel. We sincerely apologize for the inconveniences you experienced with our accommodations. Moreover, we would really appreciate if you can provide more information on your stay. Every guest deserves the highest level of service, and we will make every effort to be sure.

We deeply appreciate your business and we want to restore your confidence. We would love an opportunity to welcome you back and deliver the level of accommodations you have every right to expect from Hilton Garden Inn. We look forward to hearing back from you.

Sincerely, Charles Reed
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Leonardtown, MD
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed June 19, 2012 via mobile

I was expecting a lot because of the "Hilton" name, needless to say it was very disappointing. I asked for the biggest room, thinking that would allow me the most rest, not the case. The room was next to the rooftop with the HVAC unit, which would have been fine, had the windows been soundproof. Every 15 seconds, the fan started and I was able to get absolutely no sleep. The room service is only available between 5p.m. To 10p.m., so I had no breakfast. There is a buffet but after spending $200 for a sleepless night, I would have had to spend another $12.95 for breakfast. There are more accommodating hotels nearby that charge less.

Stayed June 2012, traveled solo
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Hilton Garden Inn Solomons, responded to this review, June 29, 2012
Dear MChanLeonardtown_MD,

Thank you for taking the time to write a review of our hotel. I’m really sorry for your experience with your suite accommodations. I also apologize for the inconvenience you experienced from our limited room service. Because Hilton Garden Inn provides a breakfast buffet with fresh cooked to order eggs, room service is not offered during the breakfast meal period.

We always strive to provide the perfect service to our guests. I would really appreciate if you can provide more information on your stay, so we may improve our service. We deeply appreciate your business with us, and we want to restore your confidence. We would love an opportunity to welcome you back and deliver the level of accommodations you have every right to expect from Hilton Garden Inn.

Sincerely, Charles Reed
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Diego
Top Contributor
52 reviews 52 reviews
22 hotel reviews
Reviews in 25 cities Reviews in 25 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed June 15, 2012

This Hilton Garden Inn is the best hotel in the area. Not only is it clean and provides all one would expect from a Hilton property, the staff is exceptional. They recognize returning guests and make them feel special. All great amenities are in place. The gym could be a bit larger but other than that it's a great hotel!

  • Stayed June 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Baltimore
Top Contributor
128 reviews 128 reviews
42 hotel reviews
Reviews in 70 cities Reviews in 70 cities
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed June 3, 2012

This was a standard HGI, very nice and in a good area. Breakfast Service at this location was a bit unimpressive.

  • Stayed June 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Franklin, North Carolina, United States
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 26, 2012

We were in MD. to attend a family funeral in Arlington. We were impress with the entire hotel. The staff very nice. The food was good as was the service. The staff knew the reason we were all there as we had booked 5 rooms ,when we returned from Arlington they asked how everyone was holding up . Next time we stay it will be for a happy time.

  • Stayed May 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newtown Vic Australia
Top Contributor
214 reviews 214 reviews
68 hotel reviews
Reviews in 88 cities Reviews in 88 cities
100 helpful votes 100 helpful votes
4 of 5 stars Reviewed May 24, 2012

This is a typical Hilton style hotel with nice sized rooms, good facilities including indoor and outdoor pools, gym, free wifi and good breakfast. The doors to the rooms are heavy and you may be woken with doors being closed. We were. Also the air conditioner was way too noisy so much so we had to turn it off to get some sleep. Wouldn't like to there in summer with the noise.

Room Tip: Suggest book the bed and breakfast rate as it's good value.
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  • Stayed May 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Solomons

Address: 13100 Dowell Road, Dowell, Solomons, MD 20688
Phone Number:
Location: United States > Maryland > Solomons
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 3 Hotels in Solomons
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Solomons 3*
Number of rooms: 100
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Also Known As:
Hilton Garden Inn Solomons Hotel Solomons
Solomons Hilton Garden Inn
Hilton Solomons

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