We stayed at this hotel because it had several package options which you really couldn't find in the DC area, and it was near the Metro. A hotel where you can get parking, breakfast, and room all in one price in the DC area is a rarity. I don't know if it was me, but the room seemed very small. They were upgrading the TVs during our stay so we didn't have TV service for most of the weekend. When we did get it back, they had a lot of options to choose from. We went out for the day, came back at 4pm, and our room hadn't been serviced by the housekeeper. I've had plenty of times where they come too early but never too late. Since she was a couple of rooms down she promptly came and cleaned the room. We went to stay in the lobby area, which is very nice, while the room was being cleaned. The hotel is definitely designed for business travelers and large parties. The continental breakfast was ok. We did have problems with front desk personnel understanding the package we were under (and we didn't get our cookies when we first checked in), but they did have experienced people during the morning shift that made the necessary corrections when I pointed out the errors. They also found some errors as well. I also got my cookies when I told them I didn't get them when I checked in. All of the staff from the front desk, valets, restaurant staff, etc. were very friendly and accommodating.
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- Also Known As:
- Hilton Silver Spring
- Silver Spring Hilton