Room key didn't work.
Telephone didn't work.
Lamp didn't work because it was unplugged and it was too dark to find the plug, which required moving the bed.
Room service didn't answer the phone on two calls.
Call to the hotel operator rang 40 times without being answered, Twice.
Dirty food tray left in hallway all night despite request to have it removed.
No ice machine on the floor.
No information in the room on whether or where there is an ice machine.
This hotel reeks of "We don't care."
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- Also Known As:
- Hilton Silver Spring
- Silver Spring Hilton