This property in downtown Silver Springs has some structural restrictions. The original design created rooms that are below average in size. Even the suite in which i stayed the last time was squeezed quite tightly; narrow "living room" and a bedroom just big enough for the bed. Strangely enough, the suite did, however, have a giant walk-in closet, much bigger and nicer than the usual hotel closet. Maybe the architect should have knocked down the size of the closet to expand the square footage of the rest of the room.
As a very frequent traveler, i notice the small things. Television in the living room would only get cable channels and not the local DC area broadcast channels. A call to the engineer revealed that this was a known problem and "just the way it is". The bed room TV got all channels, but not the one in the living room. First class properties take care of these types of things.
Much confusion about the timing of the breakfast. The printed literature in the room says it begins in the morning at 600 am. The people who run the dining room, on two recent visits, don't open it up until 630. So, on the last visit i asked the desk clerk specifically upon check in when the breakfast began. "6:00am!" he declared. "Are you sure?" I asked. "Absolutely". Upon arrival at the restaurant the next morning at 615, the lights were dark and the waitress/hostess adamently said that "No, we don't open until 630, and lots of people like you have it wrong and come down here at 6:00". Well, whose fault is it that people come down at 6:00 expecting breakfast to be open? This confusion is not a sign of an extremely well-managed hotel. (I went down the street to Panera's for breakfast as i had to get to an appointment).
On the other hand, when i did have the breakfast on a previous stay, it was a very good buffet. So they do a good job if they could get the time right.
Personnel behind the counter and at valet parking have been trained to be friendly and courteous, so that's a plus.
- Also Known As:
- Hilton Washington Dc
- Hilton Silver Spring
- Silver Spring Hilton
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Booking.com, Priceline, Travelocity, Hilton Hotels, Tingo, TripOnline SA, Hotels.com, Venere, Agoda and Otel so you can book your DoubleTree by Hilton Hotel Washington DC - Silver Spring reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.