I normally stay in the Marriott downtown silver spring when I am there, but this time I was attending a conference that was partly in this hotel, so I stayed here as well. Big mistake.
True what other travelers said: 7th floor halls smelled of smoke as did my nonsmoking room. Rooms are small and walls are paper thin. Water was not hot enough to shower. Caulking in the tub had black mold spots, so even if there was hot water, not sure I'd want to use the tub. First night of my recent stay the people in the adjoining room had a huge loud argument starting at 2:30am that lasted several hours. The second night there were loud teenage boys in the adjoining room for a class trip. Asked for a new room both nights but was told the hotel was full (to the credit of the boy's chaperone, he did get them quieted down). The manager offered to "do something for me" for my trouble, but alas, nothing was done.
The second night there was also a flood in parts of the hotel - my coworker's room was flooded. They gave her a free breakfast certificate, but when she went down to use it for just a cup of coffee to go, they refused to honor it.
Paid $500 for two nights: one in-room dinner for $20, 2 days of valet parking at $15 per night and two horrific nights in the hotel.
Tip to choose a good room? Go to a different hotel.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thank you so very much for taking the time to leave us a review! We’re sorry that we didn't provide you with a rewarding experience during your recent stay at our hotel. Your satisfaction is very important to us, and we appreciate your feedback about the noisy hallways and thin walls. Your comments will help us correct these issues as well as the other issues you mentioned. Again, we sincerely apologize for the inconveniences and we hope you’ll consider giving us another chance the next time you’re in the area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.