I was at this hotel for a three day business trip. The location is good and the front desk and lobby staff were friendly and helpful. The bed and linens appeared new and were comfortable. The wireless internet access was free and functioned well. However, the hotel appears to be worn and rather dirty. The elevators were banged up and the hallway carpets needed to be vacuumed and cleaned. The carpet in my room had stains and appeared dirty. The bathroom tile had some pink mildew and stained grout. The lever to switch from the faucet to the shower was broken off - it worked but with difficulty and a rather sharp edge. I put all my belongings in the bathroom while I checked for bed bugs (as I do upon arrival at any hotel). I did not find any, but the dirt and debris I found while checking gave me cause for concern. I kept my belongings in the bathroom for my entire stay which made it a bit cramped and inconvenient. The fitness center was OK at best. The floor did not look particularly clean and it would have been nice if they had offered towels. It did not effect me, but a pipe on an upper floor burst and flooded the rooms of several colleagues. I do not expect every hotel that I stay at to be new, but I do expect it to be clean and in good repair. This hotel did it meet that standard.
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- Also Known As:
- Hilton Silver Spring
- Silver Spring Hilton