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DoubleTree by Hilton Hotel Washington DC - Silver Spring: Traveler Reviews

3.5 of 5
8727 Colesville Road, Silver Spring, MD 20910 (Formerly Hilton Washington DC/Silver Spring)
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DoubleTree by Hilton Hotel Washington DC - Silver Spring
Ranked #9 of 12 hotels in Silver Spring
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108 reviews from our community

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new york
Senior Contributor
47 reviews 47 reviews
36 hotel reviews
Reviews in 33 cities Reviews in 33 cities
41 helpful votes 41 helpful votes
“Nice Hotel Food Needs work”
4 of 5 stars Reviewed November 13, 2012

This is a very nice hotel outsaide of DC. The staff is wonderful and very helpful. The kitchen struggles to make a basic breakfast item correctly.

As a HH gold member you are entitled to breakfast. They give you cold only bufett the entire breakfast needs to be revamped. It is easier to put IKEA furniture together than figure out what you are entilted to.

Nice hotel, try local place for breakfast.

  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask dvcguy about DoubleTree by Hilton Hotel Washington DC - Silver Spring
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anna L, General Manager at DoubleTree by Hilton Hotel Washington DC - Silver Spring, responded to this review
November 14, 2012
Welcome back, dvcguy! Thank you for your kind remarks, as well as feedback on your breakfast experience. As a DoubleTree Hotel, our standard is to provide HHonors Gold and Diamond members with a continental breakfast. The contents and layout are of Hilton standards, however, I apologize that the items available to you were not made clear or easy to follow. We appreciate your kind comments regarding the staff and the hotel and hope to see you again in the near future. Continental breakfast for Gold and Diamond members is always on us!

Yours in Hospitality,

Anna Lyons, GM
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Senior Contributor
22 reviews 22 reviews
12 hotel reviews
Reviews in 16 cities Reviews in 16 cities
16 helpful votes 16 helpful votes
“Tremendously nice staff”
4 of 5 stars Reviewed October 31, 2012 via mobile

This hotel is in a great location if you want to be near downtown Silver Spring. Getting to D.C. would be a quick drive or the red line (Metro) is right there. Hotel is probably showing its age a bit, but the beds are super comfortable and the towels are nice. TV was a little odd in that it kept going to snow but when you put channel number back in it worked fine. Breakfast buffet was fine, but a bit expensive given fact there is so much nearby. Same thing for dinner at the restaurant but, in the middle of Hurrican Sandy, we had no options. We have stayed here twice now. This time we to a two room suite and I HIGHLY recommend it if traveling with kids. Really nice living room with sectional sofa (with sleeper bed) and big bedroom with two double beds. Both rooms were fairly dark, so maybe bring a book light. Price was great for D.C. Staff were some of the friendliest, nicest hotel and valet staff I have met. And we have stayed in, I think, a dozen hotels this year. I highly recommend.

Stayed October 2012, traveled with family
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Ask Pegggus about DoubleTree by Hilton Hotel Washington DC - Silver Spring
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
“Noisy!!”
2 of 5 stars Reviewed October 31, 2012

Although my room was clean, the floor I was on was too noisy. The first night it was kids on their Wash DC trip and they were finally quieted down by their teachers but the next night it was adults who were extremely loud and rude as they had to be told to be quiet more than once (at 1 am!). The requested early morning wake up call did not come so without my back up phone alarm, I would have missed by 7 am flight.
At check in they didn't ask me if I was a Hilton Honors member and apparently that would have made a big difference as my colleagues who did remind them of that were on a high floor that wasn't noisy.
There are a lot of hotels in the area - I wouldn't choose this one again.

Room Tip: High floor and always state you are a member of their "club".
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  • Stayed October 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
Ask Carol I about DoubleTree by Hilton Hotel Washington DC - Silver Spring
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anna L, General Manager at DoubleTree by Hilton Hotel Washington DC - Silver Spring, responded to this review
November 2, 2012
Thank you for your review and comments, Carol I, regarding your stay at the DoubleTree Silver Spring. I apologize that you had issues with noise during your stay with us. We do have overnight security and always encourage our guests to contact the Front Desk so that we can address the concerns and ensure the safety and security, as well as the expectations, of all of our guests. We apologize that the actions of our other guests interfered with our being able to provide you with a problem-free stay. We hope that the next time you are in the area you will offer us another opportunity to provide you with a “perfect” guest stay. In the meantime, we appreciate your candid comments and offer our apologies once again for the problems you experienced during your stay with us.

Sincerely,

Anna Lyons, GM
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“Smaller but nice rooms but great loc and staff”
4 of 5 stars Reviewed October 28, 2012

Was a business overnite, originally chosen for the lower cost and location. I found the rooms tighter in size than I am used to, the bathroom feeling a bit cramped, but still a very nice room. The staff was top notch and the location was easy to get around, with much local shopping and restaurants close.

  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Racelzok about DoubleTree by Hilton Hotel Washington DC - Silver Spring
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Contributor
15 reviews 15 reviews
6 hotel reviews
Reviews in 13 cities Reviews in 13 cities
9 helpful votes 9 helpful votes
“Adequate accommodation and close to everything”
3 of 5 stars Reviewed October 27, 2012

Not what I'd expected at all, but smoothed out by the staff who were (actually with one exception) helpful and friendly. A "trademark" warm cookie is offered to every arrival, but this really isn't a substitute for up-to-date rooms or clear pricing. Breakfast was good - generous buffet with eggs to order - but it is an extra. Rooms were small and furnishings in mediocre condition, but the bed was fine. I'd expect more for my dollar, but I slept well!

Room Tip: Weirdly, rooms with a highway view seemed best
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  • Stayed October 2012, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
Ask dpsLondon46 about DoubleTree by Hilton Hotel Washington DC - Silver Spring
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anna L, General Manager at DoubleTree by Hilton Hotel Washington DC - Silver Spring, responded to this review
November 9, 2012
Thank you, dpsLondon46, for your candid review. Your thorough perspective is appreciated. We apologize for those areas in which we fell short but am pleased to find some positives in your comments, as well. We always appreciate suggestions on how to improve our services and our customer’s experience. Please continue to share comments and suggestions with us any time.

Thank you for choosing the DoubleTree by Hilton Silver Spring/

Anna Lyons, GM
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Additional Information about DoubleTree by Hilton Hotel Washington DC - Silver Spring

Also Known As:
Hilton Washington Dc
Hilton Silver Spring
Silver Spring Hilton
Address: 8727 Colesville Road, Silver Spring, MD 20910 (Formerly Hilton Washington DC/Silver Spring)
Phone Number:
Region: United States > Maryland > Silver Spring
Amenities:
Bar/Lounge Business Center Fitness Center Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #9 of 12 hotels in Silver Spring
Price Range: $$
Hotel Class:3.5 star (3.5*)
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