We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Wonderful stay!” 5 of 5 stars
Review of Holiday Inn Express Washington DC N Silver Spring

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Save
You added Holiday Inn Express Washington DC N Silver Spring to your Saves list
Holiday Inn Express Washington DC N Silver Spring
2.0 of 5 Hotel   |   7990 Georgia Avenue, Silver Spring, MD 20910-4860 (Formerly Comfort Inn Georgia Ave/DC Gateway)   |  
Hotel website
  |  
Hotel deals
  |  
  |  
Hotel amenities
Ranked #8 of 12 Hotels in Silver Spring
Certificate of Excellence 2014
Bethesda, Maryland
1 review
“Wonderful stay!”
5 of 5 stars Reviewed March 7, 2013

The staff was extremely helpful and so was the housekeeping staff! Room was clean and smelled great! Free coffee in the lobby and free breakfast really helped to get my day going. Overall a really great stay there is street parking that is available, but $10 for parking seems reasonable and safer because there are obvious camera's all over the parking lot and there are no chances of getting towed or ticketed! The area itself was not really near much so I would probably not stay unless I had a car or would be willing to take a bus/taxi somewhere. Local places to get food delivery were good also. I recommend using seamless if you are in the area. Very well priced for a no frills stay!

Probably the only downside was that the bed was not as comfortable as some of the nicer hotels. But honestly for the price the room and staff extremely exceeded my expectations. Could not have asked for more!

Also the showers are great! And having a fridge and microwave in the room is great when you are planning on keeping leftovers around.

  • Stayed February 2013, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
eugenemorris, Manager at Holiday Inn Express Washington DC N Silver Spring, responded to this review, March 11, 2013
Dear Guest,

We value your opinion and appreciate your business during your recent stay.

Thank you for your comment and we look forward to you returning to the Comfort Inn- DC Gateway for your next stay and please recommend us.

Thank you,

Eugene Morris Jr
VP of Operations & Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

185 reviews from our community

Traveler rating
    60
    68
    31
    13
    13
See reviews for
45
43
22
56
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Atlanta, Georgia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 27, 2013

My wife and I first visit to Washington dc was for President Barack Obama inauguration January 2012. We stayed at the Comfort Inn Hotel at 7990 Georgia Avenue, and the hotel was nothing to recommend. This year for President Barack Obama inauguration my wife and I were hesitant to make reservations at the Comfort Inn Hotel at 7990 Georgia Avenue, but with last minute planning we had no choice. Arriving to the hotel we both were astonish on the upgrade. It look almost brand new drastically better than the last time. The young lady who check us in Jessica was nice and pleasant. She informed my wife and I that the hotel shuttle doesn’t run on the weekend we were a little disappointed but got over was we were in our room. My wife was very pleased with the new setup but, didn’t like the small closet space. The neighborhood reminds me of any city “busy”. The security guard Keithin is very dependable as he walks up and down each hallway on each floor and through the small parking lot. The night staff employee Jaime had a great hospitality, very helpful, and well knowledgeable about getting around in Washington DC area. The breakfast was very crowded in a small space but there was a variety of breakfast foods to choose from that were tasty. Compared to my wife and I last stay this was two thumbs up.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
eugenemorris, Manager at Holiday Inn Express Washington DC N Silver Spring, responded to this review, March 11, 2013
Dear Guest,

We value your opinion and appreciate your business during your recent stay.

Thank you for your comment and we look forward to you returning to the Comfort Inn- DC Gateway for your next stay and please recommend us.

Thank you,

Eugene Morris Jr
VP of Operations & Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Corpus Christi, Texas, United States
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed February 25, 2013

This is an excellent hotel on the inside, but needs a little work on the outside. Paid for parking nightly but ended up Valeting because their parking lot is so. Not large enough to accommodate hotel guests, especially after sight seeing. Stayed at hotel during Inauguration and two days there was no hot water. Manager only wanted to give $10 back (parking fee) for one night. Can you say Icesicle. Can you image 20 degrees outside and having to return to hotel to take a cold shower? I dont think so. It looks like a renovated dorm building from the outside, but the rooms were excellent and more than I expected. Breakfast was also great, not just a little continental breakfast, but BREAKFAST. Security was there at all times. Despite all, I would stay again. Great location to other shopping in downtown Silver Springs and walking distance to train station.

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
eugenemorris, Manager at Holiday Inn Express Washington DC N Silver Spring, responded to this review, February 28, 2013
Dear Guest,

We value your opinion and appreciate your business during your recent stay. I apologize about the cold water issue, it has been fixed.

Thank you for your comment and we look forward to you returning to the Comfort Inn- DC Gateway for your next stay and please recommend us.

Thank you,

Eugene Morris Jr
VP of Operations & Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Baltimore, Maryland
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 24, 2013

My stay at the comfort Inn was delightful thanks to the front desk employee Jaime. The Hilton In Rockville MD messed up my Reservations, I was so upset!! Driving around looking for hotels near the Red line METRO stations was frustrating, and almost impossible. I called 411 and ask for hotel numbers. Finally, I found a hotel near a red line metro station with a decent price....THE COMFORNT INN SILVER SPRING/DC GATEWAY!! it was about 2:30am and the front desk employee Jaime made my reservations over the phone and accommodating my special request for the room. He stood on the phone while giving me accurate directions from Rockville MD. upon arriving to the hotel he check me in with no problems, gave me maps of the area, and great dinning tips. I was very impress with his excellent customer service. When I arrived to the room I am very pleased with the cozy and decent room which had a FLAT SCREEN TV, nice furniture, and decent comforters. As long as JAIME is at the front desk I recommend this hotel.

Room Tip: Ask for Jaime he will accommodate special request, mine was turn on Heat in room before I arrived. A...
See more room tips
  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
eugenemorris, Manager at Holiday Inn Express Washington DC N Silver Spring, responded to this review, February 26, 2013
Dear Guest,

We value your opinion and appreciate your business during your recent stay.

Thank you for your comment and we look forward to you returning to the Comfort Inn- DC Gateway for your next stay and please recommend us.

Thank you,

Eugene Morris Jr
VP of Operations & Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Indianapolis, Indiana
Top Contributor
60 reviews 60 reviews
7 hotel reviews
Reviews in 25 cities Reviews in 25 cities
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed February 21, 2013

Stayed recently with my mother and daughter for a family visit. The rooms were comfortable and a notch above what I expected. Closet space is very limited, almost nonexistent. The bath was smallish but not too small. Small elevators. Only 2 luggage carts. Continental breakfast was good including bagels, toast, cereal, waffles, eggs, sausage, etc. The staff was very pleasant and attentive to correcting a problem I had booking the first night's stay. No on-site restaurant. The rate was comparable to nicer hotels nearby. Parking is $10 a day.

  • Stayed February 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
eugenemorris, Manager at Holiday Inn Express Washington DC N Silver Spring, responded to this review, February 26, 2013
Dear Guest,

We value your opinion and appreciate your business during your recent stay.

Thank you for your comment and we look forward to you returning to the Comfort Inn- DC Gateway for your next stay and please recommend us.

Thank you,

Eugene Morris Jr
VP of Operations & Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 12, 2013

I am in the military and was in the area to go to Walter Reed for an appt, and while being there decided to sighsee with my family. Navy Lodge in Bethesda messed up my reservations, and after driving all night was desperately needing a room somewhere. All the other hotels were booked and the ones that had vacancies had terrible reviews. So, I called Comfort Inn, Jamie at the front desk took good care of me and my family, getting us into a clean room (which is what I appreicate most when I stay at a hotel) and was able to get a fantastic rate even though we arrived at 6 am and needed the room for 1 1/2 days. Liked the hotel so much that we stayed 3 additional nights. Great breakfast in the a.m. and so happy that there was off street parking that was well lit and had cameras. Overrall I would stay here again and would recommend.

Room Tip: Request a room at the end of a hall for less noise
See more room tips
  • Stayed February 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
eugenemorris, Manager at Holiday Inn Express Washington DC N Silver Spring, responded to this review, February 26, 2013
Dear Guest,

We value your opinion and appreciate your business during your recent stay.

Thank you for your comment and we look forward to you returning to the Comfort Inn- DC Gateway for your next stay and please recommend us.

Thank you,

Eugene Morris Jr
VP of Operations & Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Diego, CA
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed January 24, 2013

I stayed at this Comfort Inn for 6 days. The location is 0.6 miles from Silver Spring Metro and the hotel provides a shuttle to the station if you don’t want to walk. It is about a 20-minute metro ride to D.C. There are many eating places around the area and a 7-11 across the hotel. I travelled solo and as a female, felt safe walking at night.
The room was in clean condition except the light switches were very grimy. On 2 separate days, I found black hair in the hotel towels. There is nothing grosser than finding hair in what is expected to be clean! The hot water did not work one of the nights until the following afternoon. The bed was comfortable except the pillows are too small.
The customer service from the female staff was excellent! They always had a smile on their faces and very welcoming. For this, I give them 5 stars.
However, most of male staff needs customer service. A few weeks before my arrival, I called to confirm my reservation. The male who answered the phone did not understand English and he had to transfer the phone to another female staff. On another occasion, I came downstairs to catch the shuttle. I heard the male at the front desk in a confrontation with a guest. He could have handled that situation better. Afterwards, I asked him about the shuttle. He wasn’t friendly towards me nor did he make an effort to call the driver. I had to follow up, this time with a female staff, in which she called the driver.
The worst encounter was on my last day. It was 4 am and walked at the front desk. I was standing in front of Jaime for about a minute and not once he looked up from his computer. He acted as if I was invisible! I finally said, “Hi, I’m checking out” and he told me that he was busy and I had to wait 5 minutes. When he was done, he said, “Here you go” as he handed the bill. No thank you, not an ounce of customer service from him. I spent over $1,200 staying at this hotel and my business was not appreciated at all. Next time, I’ll take my business somewhere else! A few minutes later, another guest came to check out. Again, Jaime did not look up from his computer and the guest was the one who greeted him first. Why is this guy working the front desk?

  • Stayed January 2013, traveled solo
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
eugenemorris, Manager at Holiday Inn Express Washington DC N Silver Spring, responded to this review, January 29, 2013
Dear Guest,

We value your opinion and appreciate your business. Please contact our General Manager for your inconvience and we apologize that your stay was not legendary.

Our hotel will be addressing all matters concerning your guest experience. I hope you give us another chance to "win" your business.

Thank you for your comment and your concerns,


Eugene Morris Jr
VP of Operations & Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay

Been to Holiday Inn Express Washington DC N Silver Spring? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Express Washington DC N Silver Spring

Address: 7990 Georgia Avenue, Silver Spring, MD 20910-4860 (Formerly Comfort Inn Georgia Ave/DC Gateway)
Phone Number:
Location: United States > Maryland > Silver Spring
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Suites Wheelchair access
Hotel Style:
Ranked #8 of 12 Hotels in Silver Spring
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Holiday Inn Express Washington DC N Silver Spring 2*
Number of rooms: 127
Official Description (provided by the hotel):
127 Newly Renovated Guest Rooms & Public Area's as of December 16, 2014 Complimentary Deluxe Hot Breakfast Restaurants & Lounge's within walking distance Interior Corridors, Two Elevators & every guest room has a Microwave & Refrigerator 4 blocks from Metro Station Complimentary Shuttle(7am-9pm/Mon-Fri) Valet & Self-Parking available($10 a day) Bus Parking is Free for Groups Free Fitness Center & Business Center Stay with us to earn & use your IHG Rewards any where in the World & with us Free Wireless & Cable High Speed Internet ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Travelocity, Orbitz, IHG, Cheap Tickets, Priceline, Despegar.com, Hotels.com, Agoda, TripOnline SA and Odigeo so you can book your Holiday Inn Express Washington DC N Silver Spring reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Comfort Inn Georgia Ave/Dc Gateway Hotel Silver Spring
Silver Spring Comfort Inn
Silver Spring Ramada
Ramada Silver Spring

Owners: What's your side of the story?

If you own or manage Holiday Inn Express Washington DC N Silver Spring, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.