Despite advertising a business center computer on its website, this property had none. It's never a good sign to walk into a lobby and see immediately a paper sign saying "Our computer is down sorry for the inconvenience." Not all of us travel with laptops. What's more, the first staff member said "we probably need a new computer." A second staff member blamed this on a guest who "messed it up" and falsely told me it would be repaired by the next morning. Ultimately, I learned the computer was down for a week continuously, with no apparent effort to fix it.
Also, my "non-smoking" room was on the end next to the storage area and outdoor walkway; whoever was smoking caused the smoke to filter in, making my bathroom and the whole entranceway to the room smoky.
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- Also Known As:
- Days Inn Silver Spring Hotel Silver Spring