The location is very convient and the front desk staff was very helpful. The room however was not cleaned to Marriott standards. The ice bucket still contained water from the last fuest and there were a few dead bugs in the bathroom.

We came for a family event to be held 2 miles from the hotel near US-29. Staff were nice at check in. Even though I had booked through a discounter for a really good rate, we got full service and a lovely room. The pull out couch was a nice extra when our daughter dropped in unexpectedly. I recommend this hotel for its basic, clean and really quiet location.

We were disappointed in the quality of the front desk service as well as other employees in the lobby at this Marriott. We were there over the weekend Hurricane Sandy hit and I fully appreciate the staff was worried about their families and their own safety but they bordered on being almost rude to the travelers that also had to stay in an unfamiliar surrounding. The internet was not working (prior to the storm) and again the front desk was extremely unhelpful in assisting us. The Marriott corp is known for Customer Service and this facility was Customer "No Service"

This hotel was chosen because of its proximity to my business assignment. But it turned out to be worthwhile for much more than proximity. The complimentary Internet access was reliable and very adequate enabling me to work early mornings and late evenings, keeping in touch with my Australian office and work tasks. The printer access was fantastic. The room was comfortable and very clean. The layout of the foyer used space well and came across as contemporary.
The staff were always responsive to needs, whether that was at check-in or day or evening or a simple error in the final account - which was fixed with no fuss and a positive spirit.
I can only give this hotel and its staff a very positive endorsement - and without doubt ONLY use THIS hotel whenever in the Silver Springs area.