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“Great hotel with friendly staff” 5 of 5 stars
Review of Residence Inn Silver Spring

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Residence Inn Silver Spring
3.0 of 5 Hotel   |   12000 Plum Orchard Drive, Silver Spring, MD 20904   |  
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Ranked #4 of 12 Hotels in Silver Spring
Worcester, Massachusetts
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
“Great hotel with friendly staff”
5 of 5 stars Reviewed April 8, 2013

We had a very positive experience with our stay at the Residence Inn Silver Spring. We booked a 2-bedroom suite that was roomy and comfortable. The hotel looks very modern, was clean, and had nice amenities. Since it was early April, we weren't able to use the outdoor ones (pool, BBQ area, etc) but they looked great. It's located right at a shopping plaza with a gas station, Target, etc, also which was convenient. I would definitely stay here again if traveling to the DC area and would recommend it to others.

Room Tip: The 2-bedroom suites are very roomy. Each bedroom has it's own bathroom also.
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  • Stayed April 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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90 reviews from our community

Traveler rating
    35
    35
    17
    2
    1
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • Any
English first
Portland, CT
Senior Contributor
39 reviews 39 reviews
21 hotel reviews
Reviews in 22 cities Reviews in 22 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed April 8, 2013

Just came back from a week stay during son's spring break at this Residence Inn. We were both quite happy with the room. It was spotlessly clean. Which is the main thing I want from a hotel room! The bed was fine. The room had a flat screen TV. The only minor complaint is that the room did NOT have wireless. Nowadays, with iPhones, etal, having wireless in the room is becoming a necessity.

The breakfast was fine. I liked the egg mcmuffins, the pancakes, the hash browns. My son loved the cereal bar and the waffles.

We stayed here due to friends living in Silver Spring, but this turned out to be a great choice for visiting Washington DC. Every morning we drove the couple miles to the "Glenmont" metro station, which ALWAYS had a parking spot and cost $5 to park all day. We took the metro into Washington DC, about a 15 minute ride. This worked great and I would stay here again if I was touring DC. It beats dealing with parking and the stopped-dead-traffic of Washington.

  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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San Antonio, Texas, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 1, 2013

EXCEPTIONAL COSTUMER SERVICE
All the staff was very helpful, but Mrs. Semhar had outstanding customer service. She went out of her way to help us in renting a car, giving instruction how to go to Washington DC and then referring us to another Marriot in DC. All of these were about 3 hours in customer service.
Thank you Mrs. Semhar

  • Stayed March 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newcastle, Australia
Top Contributor
71 reviews 71 reviews
25 hotel reviews
Reviews in 46 cities Reviews in 46 cities
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed January 27, 2013

I have stayed in this hotel at least 10 times. On every occasion the staff have been friendly, efficient and very helpful. For me the best feature is the room. Each room has excellent facilities for the independent traveller who is on an extended stay and wishes to prepare their own meals. The kitchen is the best I have seen for the price. Full refrigerator, oven, cook top, dish washer, microwave, toaster, electric jug, etc. The bed is comnfortable and the internet service reliable and very adequate. Although not staying, I called in on January 15 for a quick look at the renovations that have just been completed. They have freshened up the foyer and dining room area nicely. I will keep returning to this hotel when I am in the Silver Spring area on business.

  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Charlottesville, Virginia
Top Contributor
61 reviews 61 reviews
19 hotel reviews
Reviews in 30 cities Reviews in 30 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed November 25, 2012

This is a very nice Residence Inn with a helpful staff and a generally freindly ambiance. They are in the middle of making some alterations on the dining part of the hotel, which hopefully will be a good addition in the future. At present, the normally good breakfast is not as good as it once was because the staff have to scramble around form the kitchen to a temporary space. There is also no breakfast seating. None of this is a show-stoppeer and the staff are working hard and enthusiastically, but be advised.

Room Tip: Ask for room on the side of the hotel away from the street to the north of the hotel
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  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ormond Beach, Florida, United States
Contributor
14 reviews 14 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed November 24, 2012

Booked this hotel in advance on the Residence Inn reservations line looking for certain things - connecting rooms for 2 adults, 4 children and a dog. I prepaid to lock in the best rate. When I arrived, I was told no connecting rooms were available; I said that wouldn't do since the children were too young to stay alone and we didn't want to divide up the family. Even though the hotel appeared to be quite empty, it took some time for the clerk to find rooms that might work. At that point, I was told that in addition to the amount I had prepaid, there would be a $125 pet fee - good for the length of the stay. We were only staying one night! That made the cost over $400 for one night. I had to say No thanks. The pet fee might be reasonable if you are staying a while, but this is not a pet friend hotel for a short stay.

Stayed November 2012, traveled with family
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Rochester, New York
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 22, 2012

We wanted a room close to DC to visit our son but far enough away from the city to be quieter and more reasonable. The property was well maintained. The rooms looked brand new. The art work on one of the walls was so unique that I am going to try to duplicate it in my home. The furnishings were in top shape as well as everything else in the suite. Everything was about as clean as you can possibly get. The breakfast was good as it always is in Residence Inns but recently I've had a complaint that everything is healthy. There was a good balance here--a doughnut as a treat isn't always a bad thing! The area is good with a shopping center next door if you need it. Also a nice neighborhood to walk. One small complaint--the outdoor pool which is seen from the breakfast area had green water. May have been better if it was covered so as not to have to eat breakfast while looking at this eyesore. Air conditioning is on the louder side but it wasn't needed this weekend in the middle of October. In summary, a wonderful place to stay with everything you want and expect.

  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Residence Inn Silver Spring

Address: 12000 Plum Orchard Drive, Silver Spring, MD 20904
Location: United States > Maryland > Silver Spring
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Silver Spring
#5 Family Hotel in Silver Spring
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Silver Spring 3*
Official Description (provided by the hotel):
Visit Residence Inn Silver Spring located just 4 miles north of the Capital Beltway. Our spacious suites offers separate sleeping, living and dining areas, full kitchens, pullout sofa beds, large work desks and high speed Internet access. Enjoy a complimentary breakfast daily, or wind down at night at our social hours offered midweek at our Silver Spring hotel. ... more   less 
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Also Known As:
Residence Inn Silver Spring Hotel Silver Spring
Silver Spring Residence Inn

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