The photos of the hotel on their website do not to do the hotel justice. The hotel is beautiful. I loved the colors and the brightness of the lobby. The room was gorgeous and I loved the jacuzzi tub. The only complaint that I had was that the tub was not clean. I really enjoyed my stay. I liked how you had to have a room key to be able to access the floors. I felt very secure.

The customer service from the front desk agents was outstanding....top notch. One of the agents stood out and that was Ashley. She went above and beyond to make sure that my special weekend was perfect. I did not have champagne flutes for my special weekend, so Ashley personally brought some up to my room with a cloth to place them on. That was fantastic. I have stayed at all different levels of hotels and resorts and I have never had customer service that was that superb.

Downtown Silver Spring was wonderful. There were plenty of places to shop, eat and have fun. If you are looking for a weekend getaway, Downtown Silver Spring and The Courtyard are the places to be. I will definitely return back.

I stayed at this hotel for 3 nights on a business trip. If you need to be in downtown Silver Spring this hotel offers a convenient location-- within walking distance to many of the attractions and the metro station.

The entrance to the hotel is slightly awkward. You enter the building through a glass door on the ground floor and then you take a very slow-moving elevator up to the lobby level. I stayed in a King room which was furnished with standard Courtyard decor and offered the customary complimentary WiFi. Two highlights of the room were the intense water pressure in the shower and the plethora of channels on the television.

I was, however, disappointed with the cleanliness of the room. On my first night at the hotel, as I went to get into the bed, I noticed a huge stain on the sheet toward the foot of the bed. I called the front desk, and, to his credit, the front desk clerk (who was new) brought up a new set of sheets and we stripped off the stained sheet and made the bed up again. While his assistance was helpful, remaking a bed was the last thing I wanted to do at midnight after a 5 hour flight. Additionally, the carpet in the entryway of the room had several stains that added to the feeling of uncleanliness.

The reception and attitudes of the staff ranged from tepid and uninformed to welcoming and knowledgeable.

I have stayed here a few times. I love this place. The rooms are comfy, clean, and up to date. So many amenities, dining, movies, shopping, outdoor ice skating. The staff is pleasant and helpful, and a great full service gym on site. Everything is at your fingertips.

We just stayed here for four days for a family wedding. The employees and front desk people could not have been nicer and more accommodating. This hotel is conveniently located and close to everything - a CVS, Whole Foods Market, the Metro, and many shops and restaurants. The local fitness club, which you could get to by taking the elevator to the 2nd floor, was excellent! It was very large and had all the same quality equipment as my fitness club at home. I would - and plan to stay here again in the future.